114 COLLEGE AVE, Waterville, ME 04901
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Medicare-certifiedSkilled Nursing
Waterville Center for Health and Rehab
Waterville, MaineMedicare inspection record
About Waterville Center for Health and Rehab
Waterville Center for Health and Rehab provides skilled nursing and rehabilitation care designed to help Maine residents regain strength and independence. Our dedicated team focuses on personalized recovery plans, compassionate support, and the clinical expertise needed for healing in Waterville.
Community at a glance
Capacity
111 residents
Location
Waterville, ME
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
7 HIGHWOOD ST, Waterville, Maine 04901
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
- Waterville Center for Health and Rehab is a candidate for Medicare's Special Focus Facility list, kept for homes with a history of serious quality problems.
At its most recent standard inspection, on August 28, 2025, state inspectors cited 15 health deficiencies (the Maine average is 10.8).
Nurses and nurse aides spend 4 hours 50 minutes with each resident a day, above the Maine average of 4 hours 20 minutes.
Medicare fined Waterville Center for Health and Rehab once in the last three years, $83,038 in total.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 4 hours 50 minutesAbove the Maine average |
| Registered nurse time per resident, per day | 51 minutesBelow the Maine average |
| Nursing staff who left in the past year | 50%Above the Maine average |
Inspections
44 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
August 28, 2025 · Standard inspection · 15 citations
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Risk of harm, no one hurt, a pattern (level E)Resident RightsCorrected Oct 6, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Oct 6, 2025Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningFrom a complaintCorrected Oct 6, 2025Dispose of garbage and refuse properly.
Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Oct 6, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Oct 6, 2025Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Oct 6, 2025Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Oct 6, 2025PASARR screening for Mental disorders or Intellectual Disabilities
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Oct 6, 2025Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Oct 6, 2025Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Oct 6, 2025Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected Oct 6, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Oct 6, 2025Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Oct 6, 2025Ensure each resident’s drug regimen must be free from unnecessary drugs.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Oct 6, 2025Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Oct 6, 2025
February 11, 2025 · Complaint investigation · 1 citation
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Mar 26, 2025
September 17, 2024 · Standard inspection · 28 citations+
Respond appropriately to all alleged violations.
Immediate danger to residents, widespread (level L)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Sep 17, 2024Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Immediate danger to residents, widespread (level L)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Sep 17, 2024Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Immediate danger to residents, widespread (level L)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Sep 17, 2024Honor each resident's preferences, choices, values and beliefs.
Residents were harmed, a few residents (level G)Quality of Life and CareFrom a complaintCorrected Nov 7, 2024Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryFrom a complaintCorrected Nov 7, 2024Provide safe and appropriate respiratory care for a resident when needed.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareFrom a complaintCorrected Nov 7, 2024Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a pattern (level E)Infection ControlFrom a complaintCorrected Nov 7, 2024Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Risk of harm, no one hurt, a pattern (level E)AdministrationFrom a complaintCorrected Nov 7, 2024Develop and implement policies and procedures for flu and pneumonia vaccinations.
Risk of harm, no one hurt, a pattern (level E)Infection ControlFrom a complaintCorrected Nov 7, 2024Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceFrom a complaintCorrected Nov 7, 2024Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryFrom a complaintCorrected Nov 7, 2024Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Risk of harm, no one hurt, a pattern (level E)Nursing and Physician ServicesFrom a complaintCorrected Nov 7, 2024Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceFrom a complaintCorrected Nov 7, 2024Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Risk of harm, no one hurt, a pattern (level E)Resident RightsFrom a complaintCorrected Nov 7, 2024Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Risk of harm, no one hurt, a pattern (level E)Resident RightsFrom a complaintCorrected Nov 7, 2024Keep all essential equipment working safely.
Risk of harm, no one hurt, a pattern (level E)EnvironmentalFrom a complaintCorrected Nov 7, 2024Observe each nurse aide's job performance and give regular training.
Risk of harm, no one hurt, a few residents (level D)Nursing and Physician ServicesFrom a complaintCorrected Nov 7, 2024Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Nov 7, 2024Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
Risk of harm, no one hurt, a few residents (level D)AdministrationFrom a complaintCorrected Nov 7, 2024Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Nov 7, 2024Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Nov 7, 2024Honor the resident's right to manage his or her financial affairs.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Nov 7, 2024Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Nov 7, 2024Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Nov 7, 2024Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Nov 7, 2024Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Risk of harm, no one hurt, a few residents (level D)Nutrition and DietaryFrom a complaintCorrected Nov 7, 2024PASARR screening for Mental disorders or Intellectual Disabilities
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Nov 7, 2024Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Nov 7, 2024
Fines and payment denials
1 fine totaling $83,038 in the last three years.
- September 17, 2024Fine: $83,038
About the home, per Medicare
- Ownership
- For profit - Limited Liability company
- Legal business name
- Waterville Center for Health and Rehab LLC
- Medicare-certified beds
- 111
- Average residents per day
- 94
- Accepts
- Medicare and Medicaid
- First certified
- January 1, 1993
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 205120
Location
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7 HIGHWOOD STWaterville, ME 04901
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Questions about Waterville Center for Health and Rehab
How did Waterville Center for Health and Rehab do on its last inspection?+
State inspectors visited on August 28, 2025 and cited 15 health deficiencies, 4 of them from complaint investigations. The Maine average is 10.8.
How much nursing care does each resident get at Waterville Center for Health and Rehab?+
Nurses and aides spend 4 hours 50 minutes with each resident per day, including 51 minutes from registered nurses. 50% of nursing staff left over the past year.
Has Waterville Center for Health and Rehab been fined by Medicare?+
Yes. Medicare fined Waterville Center for Health and Rehab once in the last three years, totaling $83,038.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.