The Stiles Apartments
State licensed403 East Flournoy Lucas Road, Shreveport, LA 71115
Assisted Living
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Prices not published
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Medicare-certifiedSkilled Nursing
Village Health Care at The Glen
Shreveport, LouisianaMedicare inspection record
About Village Health Care at The Glen
Village Health Care at The Glen provides skilled nursing and rehabilitation services to Shreveport, Louisiana residents who need recovery support and ongoing medical care. Our team focuses on helping patients regain strength and independence through personalized treatment plans in a supportive environment.
Community at a glance
Capacity
126 residents
Location
Shreveport, LA
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
403 E. Flournoy Lucas, Shreveport, Louisiana 71115
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
- Medicare flags Village Health Care at The Glen for a citation related to abuse of residents in its recent inspections.
At its most recent standard inspection, on May 15, 2025, state inspectors cited 14 health deficiencies (the Louisiana average is 6.4).
Nurses and nurse aides spend 4 hours 12 minutes with each resident a day, above the Louisiana average of 3 hours 46 minutes.
Medicare fined Village Health Care at The Glen once in the last three years, $8,278 in total.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 4 hours 12 minutesAbove the Louisiana average |
| Registered nurse time per resident, per day | 14 minutesBelow the Louisiana average |
| Nursing staff who left in the past year | 34%Below the Louisiana average |
Inspections
24 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
June 24, 2026 · Complaint investigation · 3 citations
Provide enough food/fluids to maintain a resident's health.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareFrom a complaintPlan to fix it acceptedProvide safe and appropriate respiratory care for a resident when needed.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareFrom a complaintPlan to fix it acceptedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintPlan to fix it accepted
March 16, 2026 · Complaint investigation · 3 citations
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Residents were harmed, a few residents (level G)Freedom from Abuse, Neglect, and ExploitationFrom a complaintAlready fixed by Jan 22, 2026Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Apr 24, 2026Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Apr 24, 2026
May 15, 2025 · Standard inspection · 8 citations+
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningCorrected Jun 23, 2025Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected Jun 23, 2025Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Jun 3, 2025Provide safe and appropriate respiratory care for a resident when needed.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Jun 23, 2025Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Risk of harm, no one hurt, a pattern (level E)Freedom from Abuse, Neglect, and ExploitationCorrected Jun 23, 2025Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Risk of harm, no one hurt, a pattern (level E)Freedom from Abuse, Neglect, and ExploitationCorrected Jun 23, 2025Keep all essential equipment working safely.
Risk of harm, no one hurt, a pattern (level E)EnvironmentalCorrected Jun 23, 2025Ensure each resident receives an accurate assessment.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jun 23, 2025
February 12, 2025 · Complaint investigation · 1 citation+
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Mar 27, 2025
September 4, 2024 · Complaint investigation · 2 citations+
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareFrom a complaintCorrected Oct 4, 2024Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Oct 4, 2024
August 6, 2024 · Complaint investigation · 1 citation+
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Sep 19, 2024
June 24, 2024 · Complaint investigation · 1 citation+
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Risk of harm, no one hurt, a pattern (level E)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Aug 2, 2024
May 8, 2024 · Complaint investigation · 1 citation+
Provide safe, appropriate pain management for a resident who requires such services.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareFrom a complaintCorrected Jun 13, 2024
April 11, 2024 · Standard inspection · 3 citations+
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected May 24, 2024Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningCorrected May 24, 2024Assess the resident when there is a significant change in condition
Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningCorrected May 24, 2024
December 19, 2023 · Complaint investigation · 1 citation+
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Jan 31, 2024
Fines and payment denials
1 fine totaling $8,278 in the last three years.
- March 16, 2026Fine: $8,278
About the home, per Medicare
- Ownership
- Non profit - Corporation
- Legal business name
- The Glen Retirement System
- Medicare-certified beds
- 126
- Average residents per day
- 100
- Accepts
- Medicare and Medicaid
- First certified
- October 8, 2001
- Inside a hospital
- No
- Continuing care retirement community
- Yes
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 195533
Location
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403 E. Flournoy LucasShreveport, LA 71115
12 other communities within 10 miles
Senior living near Shreveport
The Cottages at The Glen
State licensed425 East Flournoy Lucas Road, Shreveport, LA 71115
Assisted Living
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Prices not published
The Bradford Skilled Nursing and Rehabilitation
Medicare-certified3050 BAIRD ROAD, Shreveport, LA 71118
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Questions about Village Health Care at The Glen
How did Village Health Care at The Glen do on its last inspection?+
State inspectors visited on May 15, 2025 and cited 14 health deficiencies, 6 of them from complaint investigations. The Louisiana average is 6.4.
How much nursing care does each resident get at Village Health Care at The Glen?+
Nurses and aides spend 4 hours 12 minutes with each resident per day, including 14 minutes from registered nurses. 34% of nursing staff left over the past year.
Has Village Health Care at The Glen been fined by Medicare?+
Yes. Medicare fined Village Health Care at The Glen once in the last three years, totaling $8,278.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.