1070 HOLT AVE, Manchester, NH 03109
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Medicare-certifiedSkilled Nursing
Villa Crest Nursing and Retirement Center
Manchester, New HampshireMedicare inspection record
About Villa Crest Nursing and Retirement Center
Villa Crest Nursing and Rehabilitation Center in Manchester, New Hampshire combines skilled nursing with evidence-based rehabilitation for recovery and long-term care. Our team provides personalized treatment plans, compassionate support, and expert medical oversight to help residents regain independence and thrive.
Community at a glance
Capacity
126 residents
Location
Manchester, NH
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
1276 HANOVER STREET, Manchester, New Hampshire 03104
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on July 31, 2025, state inspectors cited 2 health deficiencies (the New Hampshire average is 4.0).
Nurses and nurse aides spend 3 hours 27 minutes with each resident a day, below the New Hampshire average of 3 hours 54 minutes.
Medicare has not fined Villa Crest Nursing and Retirement Center in the last three years.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 27 minutesBelow the New Hampshire average |
| Registered nurse time per resident, per day | 29 minutesBelow the New Hampshire average |
| Nursing staff who left in the past year | 35%Below the New Hampshire average |
Inspections
5 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
July 31, 2025 · Standard inspection · 2 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Sep 2, 2025Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationCorrected Aug 30, 2025
June 20, 2024 · Standard inspection · 3 citations
Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a pattern (level E)Infection ControlCorrected Jun 25, 2024Ensure services provided by the nursing facility meet professional standards of quality.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jul 26, 2024Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Jul 12, 2024
Fines and payment denials
No fines or Medicare payment denials in the last three years.
About the home, per Medicare
- Ownership
- For profit - Limited Liability company
- Legal business name
- Bh Villa Crest LLC
- Medicare-certified beds
- 126
- Average residents per day
- 121
- Accepts
- Medicare and Medicaid
- First certified
- October 1, 1996
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 305079
Location
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1276 HANOVER STREETManchester, NH 03104
12 other communities within 10 miles
Senior living near Manchester
1070 HOLT AVE, Manchester, NH 03109
Adult Day Services
Adult day servicesDaytime supervision & activitiesRespite for caregivers
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Prices not published
Holy Cross Health Center
Medicare-certified357 ISLAND POND ROAD, Manchester, NH 03109
Skilled Nursing
Medicare & Medicaid certifiedSprinkler systemsResident & family councilSkilled nursing & rehabilitation+1 more
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Prices not published
Questions about Villa Crest Nursing and Retirement Center
How did Villa Crest Nursing and Retirement Center do on its last inspection?+
State inspectors visited on July 31, 2025 and cited 2 health deficiencies. The New Hampshire average is 4.0.
How much nursing care does each resident get at Villa Crest Nursing and Retirement Center?+
Nurses and aides spend 3 hours 27 minutes with each resident per day, including 29 minutes from registered nurses. 35% of nursing staff left over the past year.
Has Villa Crest Nursing and Retirement Center been fined by Medicare?+
Medicare's records show no fines against Villa Crest Nursing and Retirement Center in the last three years.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.