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State licensedAssisted LivingSkilled Nursing

Veterans Home Of California - West Los Angeles

(424) 832-8200

About Veterans Home Of California - West Los Angeles

Veterans Home Of California - West Los Angeles honors those who served with compassionate assisted living tailored to each resident's needs. Our Los Angeles community provides skilled support, meaningful activities, and an environment where veterans receive the dignified care they've earned.

Community at a glance

Capacity

84 residents

State license

#197607966, Licensed

Location

Los Angeles, CA

Status

Listed in a public registry

Care & services offered

Assisted LivingSkilled Nursing

Contact & location

11500 Nimitz Avenue, Los Angeles, California 90049

(424) 832-8200

California inspection record

From the California Department of Social Services, Community Care Licensing Division, which licenses and inspects Veterans Home Of California - West Los Angeles. Checked October 8, 2026. See the state's record and reports

State inspectors last visited Veterans Home Of California - West Los Angeles on April 2, 2026.

Since September 2021, California's Community Care Licensing Division has made 4 routine inspections, 16 complaint visits and 7 other visits.

Inspectors issued 1 Type A citation and 8 Type B citations. A Type A citation means an immediate risk to residents' health, safety or personal rights.

Across 7,137 licensed communities in California, the average in the state's record is 5.9 citations and 27% have none.

The state investigated 14 complaints, and found 5 allegations substantiated.

Last visit

Apr 2, 2026

Routine inspections

4

Type A citations

1

Type B citations

8

Visits and citations

Kind of visitVisitsType AType B
Routine inspections400
Complaint investigations1616
Other visits702

Type A: an immediate risk to residents' health, safety or personal rights. Type B: a potential risk if not corrected. Routine inspections on Sep 3, 2025, Aug 17, 2024, Aug 14, 2023, Nov 23, 2022.

Complaints

  • May 23, 20251 unfounded
  • February 4, 20251 unsubstantiated
  • March 28, 20242 unsubstantiated
  • December 1, 20231 unsubstantiated
  • September 19, 20232 unsubstantiated
  • August 23, 20231 allegation substantiated, 5 unsubstantiated, 2 citations
  • May 25, 20234 unsubstantiated
  • May 25, 20231 allegation substantiated, 1 citation
  • April 24, 20231 allegation substantiated, 1 citation
  • February 3, 20231 allegation substantiated, 1 unsubstantiated, 2 citations
  • October 24, 20221 allegation substantiated, 1 citation
  • September 27, 20221 unsubstantiated

Showing the 12 most recent of 14.

substantiated:
the state found it more likely than not that it happened.
inconclusive:
the state could not prove or disprove it.
unsubstantiated:
it may have happened, but there was not enough evidence.
unfounded:
the state found it false or not possible.

License

License number
197607966
License type
Residential Care Elderly
Status
Licensed
Licensed capacity
84 residents
Licensed since
August 2, 2010
Licensee
Veterans Home of California - West Los Angeles
Administrator
Devon Young

Medicare record for the nursing home on this campus

Veterans Home Of California - West Los Angeles includes Veterans Home of California - West Los Angeles, a Medicare-certified nursing home at the same address. Everything below is Medicare's record for that nursing home. It does not rate Veterans Home Of California - West Los Angeles's other levels of care, which the state licenses and inspects separately.

From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov

At its most recent standard inspection, on December 12, 2025, state inspectors cited 11 health deficiencies (the California average is 15.5).

Nurses and nurse aides spend 5 hours 49 minutes with each resident a day, above the California average of 4 hours 31 minutes.

Medicare has not fined Veterans Home of California - West Los Angeles in the last three years.

Staffing

MeasureThis home
Nurse and aide time per resident, per day5 hours 49 minutesAbove the California average
Registered nurse time per resident, per day1 hour 14 minutesAbove the California average
Nursing staff who left in the past year35%

Inspections

48 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.

July 28, 2026 · Complaint investigation · 1 citation

  • Provide and implement an infection prevention and control program.

    Risk of harm, no one hurt, a few residents (level D)Infection ControlFrom a complaintCorrected Aug 12, 2026

July 2, 2026 · Complaint investigation · 1 citation

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Jul 17, 2026
January 14, 2026 · Complaint investigation · 1 citation+
  • Protect each resident from the wrongful use of the resident's belongings or money.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Feb 10, 2026
December 12, 2025 · Standard inspection · 8 citations+
  • Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

    Risk of harm, no one hurt, widespread (level F)AdministrationCorrected Jan 12, 2026
  • Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

    Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryCorrected Jan 12, 2026
  • Designate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility.

    Risk of harm, no one hurt, widespread (level F)Nursing and Physician ServicesCorrected Jan 12, 2026
  • Follow rules about disclosure of ownership requirements and tell the state agency about changes in ownership and/or administrative personnel.

    Risk of harm, no one hurt, widespread (level F)AdministrationCorrected Jan 12, 2026
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryCorrected Jan 12, 2026
  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Jan 12, 2026
  • Provide routine and 24-hour emergency dental care for each resident.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Jan 12, 2026
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jan 12, 2026
August 22, 2025 · Complaint investigation · 1 citation+
  • Provide or obtain dental services for each resident.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Nov 13, 2025
May 1, 2025 · Complaint investigation · 1 citation+
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Jun 3, 2025
April 11, 2025 · Complaint investigation · 1 citation+
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Risk of harm, no one hurt, a pattern (level E)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected May 6, 2025
December 6, 2024 · Standard inspection · 9 citations+
  • Have a plan that describes the process for conducting QAPI and QAA activities.

    Risk of harm, no one hurt, widespread (level F)AdministrationCorrected Jan 7, 2025
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryCorrected Jan 7, 2025
  • Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Jan 7, 2025
  • Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

    Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Jan 7, 2025
  • Have a policy regarding use and storage of foods brought to residents by family and other visitors.

    Risk of harm, no one hurt, a few residents (level D)Nutrition and DietaryCorrected Jan 7, 2025
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jan 7, 2025
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jan 7, 2025
  • Dispose of garbage and refuse properly.

    Risk of harm, no one hurt, a few residents (level D)Nutrition and DietaryCorrected Jan 7, 2025
  • Ensure each resident receives an accurate assessment.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jan 7, 2025
October 31, 2024 · Complaint investigation · 2 citations+
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceFrom a complaintCorrected Nov 21, 2024
  • Ensure that residents are free from significant medication errors.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceFrom a complaintCorrected Nov 21, 2024
July 31, 2024 · Infection control inspection · 2 citations+
  • Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.

    Risk of harm, no one hurt, widespread (level F)Infection ControlCorrected Aug 19, 2024
  • Provide and implement an infection prevention and control program.

    Risk of harm, no one hurt, a pattern (level E)Infection ControlCorrected Aug 19, 2024
July 30, 2024 · Complaint investigation · 1 citation+
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Aug 16, 2024
February 22, 2024 · Complaint investigation · 1 citation+
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected May 22, 2024
January 26, 2024 · Standard inspection · 16 citations+
  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected Feb 28, 2024
  • Provide routine and 24-hour emergency dental care for each resident.

    Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Feb 28, 2024
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected Feb 28, 2024
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Feb 28, 2024
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Feb 28, 2024
  • Provide and implement an infection prevention and control program.

    Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected Feb 28, 2024
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Risk of harm, no one hurt, a few residents (level D)Nutrition and DietaryCorrected Feb 28, 2024
  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Feb 28, 2024
  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected Feb 28, 2024
  • Have a policy regarding use and storage of foods brought to residents by family and other visitors.

    Risk of harm, no one hurt, a few residents (level D)Nutrition and DietaryCorrected Feb 28, 2024
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Feb 28, 2024
  • Ensure medication error rates are not 5 percent or greater.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Feb 28, 2024
  • Allow residents to self-administer drugs if determined clinically appropriate.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Feb 28, 2024
  • Provide special eating equipment and utensils for residents who need them and appropriate assistance.

    Risk of harm, no one hurt, a few residents (level D)Nutrition and DietaryCorrected Feb 28, 2024
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Feb 28, 2024
  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Feb 28, 2024
January 25, 2024 · Complaint investigation · 2 citations+
  • Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Mar 19, 2024
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceFrom a complaintCorrected Mar 19, 2024
January 10, 2024 · Complaint investigation · 1 citation+
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Jan 29, 2024

Fines and payment denials

No fines or Medicare payment denials in the last three years.

About the home, per Medicare

Ownership
Government - State
Legal business name
Department of Veterans Affairs of the State of California
Medicare-certified beds
312
Average residents per day
143
Accepts
Medicare and Medicaid
First certified
November 21, 2019
Inside a hospital
No
Continuing care retirement community
No
Resident or family council
Resident
Sprinklers in all required areas
Yes
CMS Certification Number
555917

Location

Loading map…

11500 Nimitz AvenueLos Angeles, CA 90049

12 other communities within 10 miles

Senior living near Los Angeles

Questions about Veterans Home Of California - West Los Angeles

Has Veterans Home Of California - West Los Angeles had any violations?+

California's Community Care Licensing Division has issued Veterans Home Of California - West Los Angeles 1 Type A citation and 8 Type B citations since September 2021. Type A means an immediate risk to residents' health, safety or personal rights; Type B means a potential risk if not corrected.

When was Veterans Home Of California - West Los Angeles last inspected?+

State inspectors last visited on April 2, 2026. Each visit's report is public on the state's facility search.

Have there been complaints about Veterans Home Of California - West Los Angeles?+

The state investigated 14 complaints since September 2021. Of the allegations, 5 were substantiated, 0 inconclusive, 18 unsubstantiated and 5 unfounded.

Does Veterans Home Of California - West Los Angeles have a nursing home?+

Yes. Veterans Home of California - West Los Angeles is a Medicare-certified nursing home on the same campus. Its Medicare record of inspections, staffing and fines is below. That record covers the nursing home only, not Veterans Home Of California - West Los Angeles's other levels of care.

How did Veterans Home of California - West Los Angeles do on its last inspection?+

State inspectors visited on December 12, 2025 and cited 11 health deficiencies, 4 of them from complaint investigations. The California average is 15.5.

How much nursing care does each resident get at Veterans Home of California - West Los Angeles?+

Nurses and aides spend 5 hours 49 minutes with each resident per day, including 1 hour 14 minutes from registered nurses. 35% of nursing staff left over the past year.

Has Veterans Home of California - West Los Angeles been fined by Medicare?+

Medicare's records show no fines against Veterans Home of California - West Los Angeles in the last three years.

How much does assisted living cost?+

The national median is around $6,200 per month, though it ranges from roughly $4,500 to $11,800 depending on location, apartment size, and level of care.

Does Medicare pay for assisted living?+

Medicare does not cover the room-and-board cost of assisted living. Medicaid may help in many states through waivers, and VA benefits can offset costs for eligible veterans.

What's the difference from a nursing home?+

Assisted living is for people who need help with daily tasks but are largely independent. Nursing homes (skilled nursing) provide 24-hour medical and rehabilitative care.

Senior living in Los Angeles Assisted Living in California Assisted Living guide Information last updated October 2026