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Medicare-certifiedSkilled Nursing

Vantage at West Springfield LLC

West Springfield, MassachusettsMedicare inspection record
(413) 733-3151

About Vantage at West Springfield LLC

Vantage at West Springfield LLC provides skilled nursing and rehabilitation services designed to support recovery and wellness. Our West Springfield, Massachusetts team delivers personalized care plans, clinical expertise, and compassionate support to help residents regain independence and return to the life they value.

Community at a glance

Capacity

168 residents

Location

West Springfield, MA

Status

Listed in a public registry

Care & services offered

Skilled Nursing

Contact & location

42 PROSPECT AVENUE, West Springfield, Massachusetts 01089

(413) 733-3151

Medicare inspection record

From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov

  • Vantage at West Springfield LLC changed ownership in the last 12 months. Ratings may reflect the previous owner.

At its most recent standard inspection, on December 11, 2025, state inspectors cited 6 health deficiencies (the Massachusetts average is 6.8).

Nurses and nurse aides spend 3 hours 32 minutes with each resident a day, below the Massachusetts average of 3 hours 52 minutes.

Staffing

MeasureThis home
Nurse and aide time per resident, per day3 hours 32 minutesBelow the Massachusetts average
Registered nurse time per resident, per day30 minutesBelow the Massachusetts average
Nursing staff who left in the past year53%Above the Massachusetts average

3 administrators have left the home in the past year.

Inspections

21 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.

December 11, 2025 · Standard inspection · 6 citations

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jan 19, 2026
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Jan 19, 2026
  • Assess the resident when there is a significant change in condition

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jan 19, 2026
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Jan 19, 2026
  • Provide and implement an infection prevention and control program.

    Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected Jan 19, 2026
  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jan 19, 2026

October 15, 2024 · Complaint investigation · 1 citation

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Nov 19, 2024
August 6, 2024 · Standard inspection · 8 citations+
  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningCorrected Sep 14, 2024
  • Provide and implement an infection prevention and control program.

    Risk of harm, no one hurt, a pattern (level E)Infection ControlCorrected Sep 14, 2024
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Sep 14, 2024
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Sep 14, 2024
  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Sep 14, 2024
  • Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

    Risk of harm, no one hurt, a few residents (level D)AdministrationCorrected Sep 14, 2024
  • Provide safe and appropriate respiratory care for a resident when needed.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Sep 14, 2024
  • Ensure each resident receives an accurate assessment.

    Minimal harm or risk, a pattern (level B)Resident Assessment and Care PlanningCorrected Sep 14, 2024
December 6, 2023 · Complaint investigation · 6 citations+
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Jan 19, 2024
  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Jan 19, 2024
  • Provide for the safe, appropriate administration of IV fluids for a resident when needed.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Jan 19, 2024
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Jan 19, 2024
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Jan 19, 2024
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceFrom a complaintCorrected Jan 19, 2024

Fines and payment denials

No fines or Medicare payment denials in the last three years.

About the home, per Medicare

Ownership
For profit - Limited Liability company
Legal business name
Vantage at West Springfield LLC
Medicare-certified beds
168
Average residents per day
115
Accepts
Medicare and Medicaid
First certified
January 1, 1979
Part of a chain
Vantage Care, 10 homes
Inside a hospital
No
Continuing care retirement community
No
Resident or family council
Resident
Sprinklers in all required areas
Yes
CMS Certification Number
225262

Location

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42 PROSPECT AVENUEWest Springfield, MA 01089

12 other communities within 10 miles

Senior living near West Springfield

Questions about Vantage at West Springfield LLC

How did Vantage at West Springfield LLC do on its last inspection?+

State inspectors visited on December 11, 2025 and cited 6 health deficiencies. The Massachusetts average is 6.8.

How much nursing care does each resident get at Vantage at West Springfield LLC?+

Nurses and aides spend 3 hours 32 minutes with each resident per day, including 30 minutes from registered nurses. 53% of nursing staff left over the past year.

Has Vantage at West Springfield LLC been fined by Medicare?+

Medicare's records show no fines against Vantage at West Springfield LLC in the last three years.

Does Medicare cover skilled nursing?+

Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.

How much does a nursing home cost?+

A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.

What is the CMS star rating?+

Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.

Senior living in West Springfield Skilled Nursing in Massachusetts Skilled Nursing guide Information last updated October 2026