Maple House II
State licensed2000 Brommer Street, Santa Cruz, CA 95062
Assisted Living
Assisted livingResidential care for the elderly (RCFE)24-hour personal care
Call for pricing
Prices not published
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State licensedAssisted Living
Twin Lakes Manor
Santa Cruz, CaliforniaState inspected Sep 21, 2026, 4 citations since 2021
About Twin Lakes Manor
Twin Lakes Manor brings compassionate assisted living to Santa Cruz, California, where residents receive personalized support with dignity and independence. Our team understands that each person's needs are unique, and we're committed to creating an environment where your loved one can thrive with the right level of care.
Community at a glance
Capacity
12 residents
State license
#445202247, Licensed
Location
Santa Cruz, CA
Status
Listed in a public registry
Care & services offered
Assisted Living
Contact & location
777 Volz Lane, Santa Cruz, California 95062
California inspection record
From the California Department of Social Services, Community Care Licensing Division, which licenses and inspects Twin Lakes Manor. Checked October 8, 2026. See the state's record and reports
State inspectors last visited Twin Lakes Manor on September 21, 2026.
Since September 2021, California's Community Care Licensing Division has made 5 routine inspections, 3 complaint visits and 1 other visit.
Inspectors issued 1 Type A citation and 3 Type B citations. A Type A citation means an immediate risk to residents' health, safety or personal rights.
Across 7,137 licensed communities in California, the average in the state's record is 5.9 citations and 27% have none.
The state investigated 1 complaint, and found 1 allegation substantiated.
Last visit
Sep 21, 2026
Routine inspections
5
Type A citations
1
Type B citations
3
Visits and citations
| Kind of visit | Visits | Type A | Type B |
|---|---|---|---|
| Routine inspections | 5 | 0 | 0 |
| Complaint investigations | 3 | 1 | 0 |
| Other visits | 1 | 0 | 3 |
Type A: an immediate risk to residents' health, safety or personal rights. Type B: a potential risk if not corrected. Routine inspections on Sep 21, 2026, Sep 22, 2025, Sep 12, 2024, Aug 3, 2022, Sep 17, 2021.
Complaints
- March 1, 20251 allegation substantiated, 5 unsubstantiated, 1 citation
- substantiated:
- the state found it more likely than not that it happened.
- inconclusive:
- the state could not prove or disprove it.
- unsubstantiated:
- it may have happened, but there was not enough evidence.
- unfounded:
- the state found it false or not possible.
License
- License number
- 445202247
- License type
- Residential Care Elderly
- Status
- Licensed
- Licensed capacity
- 12 residents
- Licensed since
- September 23, 2011
- Licensee
- Twin Lakes Manor, LLC
- Administrator
- Jennifer Flores
Location
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777 Volz LaneSanta Cruz, CA 95062
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Assisted Living: frequently asked questions
Has Twin Lakes Manor had any violations?+
California's Community Care Licensing Division has issued Twin Lakes Manor 1 Type A citation and 3 Type B citations since September 2021. Type A means an immediate risk to residents' health, safety or personal rights; Type B means a potential risk if not corrected.
When was Twin Lakes Manor last inspected?+
State inspectors last visited on September 21, 2026. Each visit's report is public on the state's facility search.
Have there been complaints about Twin Lakes Manor?+
The state investigated 1 complaint since September 2021. Of the allegations, 1 were substantiated, 0 inconclusive, 5 unsubstantiated and 0 unfounded.
How much does assisted living cost?+
The national median is around $6,200 per month, though it ranges from roughly $4,500 to $11,800 depending on location, apartment size, and level of care.
Does Medicare pay for assisted living?+
Medicare does not cover the room-and-board cost of assisted living. Medicaid may help in many states through waivers, and VA benefits can offset costs for eligible veterans.
What's the difference from a nursing home?+
Assisted living is for people who need help with daily tasks but are largely independent. Nursing homes (skilled nursing) provide 24-hour medical and rehabilitative care.