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State licensedAssisted LivingSkilled Nursing

The Willows At East Lansing

(517) 203-4042

About The Willows At East Lansing

The Willows At East Lansing provides skilled nursing and rehabilitation services designed for patients who need specialized medical care and recovery support. Our East Lansing, Michigan team focuses on helping residents regain independence through personalized treatment plans and compassionate daily care.

Community at a glance

Capacity

65 residents

State license

#AH190336309, Licensed

Location

East Lansing, MI

Status

Listed in a public registry

Care & services offered

Assisted LivingSkilled Nursing

Contact & location

3500 Coolidge Road, East Lansing, Michigan 48823

(517) 203-4042

Medicare record for the nursing home on this campus

The Willows At East Lansing includes The Willows At East Lansing, a Medicare-certified nursing home at the same address. Everything below is Medicare's record for that nursing home. It does not rate The Willows At East Lansing's other levels of care, which the state licenses and inspects separately.

From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov

At its most recent standard inspection, on January 8, 2026, state inspectors cited 9 health deficiencies (the Michigan average is 9.9).

Nurses and nurse aides spend 3 hours 52 minutes with each resident a day, about the same as the Michigan average.

Medicare has not fined The Willows At East Lansing in the last three years.

Staffing

MeasureThis home
Nurse and aide time per resident, per day3 hours 52 minutes
Registered nurse time per resident, per day1 hour 39 minutesAbove the Michigan average
Nursing staff who left in the past year30%Below the Michigan average

Inspections

19 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.

March 20, 2026 · Complaint investigation · 2 citations

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Mar 31, 2026
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Mar 31, 2026

January 8, 2026 · Standard inspection · 7 citations

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryCorrected Jan 28, 2026
  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Risk of harm, no one hurt, a pattern (level E)Resident RightsCorrected Jan 28, 2026
  • PASARR screening for Mental disorders or Intellectual Disabilities

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jan 28, 2026
  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jan 28, 2026
  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jan 28, 2026
  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Jan 28, 2026
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jan 28, 2026
October 17, 2024 · Standard inspection · 8 citations+
  • Provide activities to meet all resident's needs.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Dec 13, 2024
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Dec 13, 2024
  • Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected Nov 11, 2024
  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Nov 11, 2024
  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Nov 11, 2024
  • Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Nov 11, 2024
  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Minimal harm or risk, a pattern (level B)Resident RightsCorrected Nov 11, 2024
  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Minimal harm or risk, a pattern (level B)Resident RightsCorrected Nov 11, 2024
July 5, 2024 · Complaint investigation · 2 citations+
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Jul 22, 2024
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Jul 22, 2024

Fines and payment denials

No fines or Medicare payment denials in the last three years.

About the home, per Medicare

Ownership
For profit - Corporation
Legal business name
Trilogy Healthcare of Clinton LLC
Medicare-certified beds
65
Average residents per day
62
Accepts
Medicare and Medicaid
First certified
May 16, 2014
Part of a chain
Trilogy Health Services, 127 homes
Inside a hospital
No
Continuing care retirement community
Yes
Resident or family council
None
Sprinklers in all required areas
Yes
CMS Certification Number
235700

Location

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3500 Coolidge RoadEast Lansing, MI 48823

12 other communities within 10 miles

Senior living near East Lansing

Questions about The Willows At East Lansing

Does The Willows At East Lansing have a nursing home?+

Yes. The Willows At East Lansing is a Medicare-certified nursing home on the same campus. Its Medicare record of inspections, staffing and fines is below. That record covers the nursing home only, not The Willows At East Lansing's other levels of care.

How did The Willows At East Lansing do on its last inspection?+

State inspectors visited on January 8, 2026 and cited 9 health deficiencies, 2 of them from complaint investigations. The Michigan average is 9.9.

How much nursing care does each resident get at The Willows At East Lansing?+

Nurses and aides spend 3 hours 52 minutes with each resident per day, including 1 hour 39 minutes from registered nurses. 30% of nursing staff left over the past year.

Has The Willows At East Lansing been fined by Medicare?+

Medicare's records show no fines against The Willows At East Lansing in the last three years.

How much does assisted living cost?+

The national median is around $6,200 per month, though it ranges from roughly $4,500 to $11,800 depending on location, apartment size, and level of care.

Does Medicare pay for assisted living?+

Medicare does not cover the room-and-board cost of assisted living. Medicaid may help in many states through waivers, and VA benefits can offset costs for eligible veterans.

What's the difference from a nursing home?+

Assisted living is for people who need help with daily tasks but are largely independent. Nursing homes (skilled nursing) provide 24-hour medical and rehabilitative care.

Senior living in East Lansing Assisted Living in Michigan Assisted Living guide Information last updated October 2026