The Village At Incarnate Word
State licensed4707 Broadway, San Antonio, TX 78209
Assisted Living
Assisted livingState-licensed (Texas HHSC)24-hour personal care
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Prices not published
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Medicare-certifiedSkilled Nursing
The Village at Incarnate Word
San Antonio, TexasMedicare inspection record
About The Village at Incarnate Word
The Village at Incarnate Word brings skilled nursing and rehabilitation expertise to San Antonio, Texas with compassionate care focused on recovery and healing. Our team supports patients through complex medical needs and therapy goals, helping them regain strength and independence with personalized attention every step of the way.
Community at a glance
Capacity
60 residents
Location
San Antonio, TX
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
4707 BROADWAY STREET, San Antonio, Texas 78209
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on December 12, 2025, state inspectors cited 4 health deficiencies (the Texas average is 9.4).
Nurses and nurse aides spend 3 hours 51 minutes with each resident a day, above the Texas average of 3 hours 23 minutes.
Medicare has not fined The Village at Incarnate Word in the last three years.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 51 minutesAbove the Texas average |
| Registered nurse time per resident, per day | 20 minutesBelow the Texas average |
| Nursing staff who left in the past year | 27%Below the Texas average |
Inspections
13 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
December 12, 2025 · Standard inspection · 4 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Jan 22, 2026Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Jan 22, 2026Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected Jan 22, 2026Dispose of garbage and refuse properly.
Minimal harm or risk, widespread (level C)Nutrition and DietaryCorrected Jan 22, 2026
May 16, 2025 · Complaint investigation · 1 citation
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintAlready fixed by Dec 23, 2024
September 27, 2024 · Standard inspection · 8 citations+
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryCorrected Oct 25, 2024Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningCorrected Oct 25, 2024Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Oct 25, 2024Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Risk of harm, no one hurt, a pattern (level E)EnvironmentalCorrected Oct 1, 2024Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Oct 25, 2024Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Oct 25, 2024Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Oct 25, 2024Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected Oct 25, 2024
Fines and payment denials
No fines or Medicare payment denials in the last three years.
About the home, per Medicare
- Ownership
- Non profit - Corporation
- Legal business name
- Incarnate Word Retirement Community, Inc.
- Medicare-certified beds
- 60
- Average residents per day
- 57
- Accepts
- Medicare and Medicaid
- First certified
- June 3, 2021
- Inside a hospital
- No
- Continuing care retirement community
- Yes
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 676498
Location
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4707 BROADWAY STREETSan Antonio, TX 78209
12 other communities within 10 miles
Senior living near San Antonio
Incarnate Word Retirement Community
State licensed4707 Broadway, San Antonio, TX 78209
Assisted LivingMemory Care
Assisted livingState-licensed (Texas HHSC)24-hour personal care
Call for pricing
Prices not published
Parklane West Healthcare Center
Medicare-certified2 Towers Park Ln, San Antonio, TX 78209
Skilled Nursing
Medicare & Medicaid certifiedSprinkler systemsResident & family councilSkilled nursing & rehabilitation+1 more
Call for pricing
Prices not published
Questions about The Village at Incarnate Word
How did The Village at Incarnate Word do on its last inspection?+
State inspectors visited on December 12, 2025 and cited 4 health deficiencies. The Texas average is 9.4.
How much nursing care does each resident get at The Village at Incarnate Word?+
Nurses and aides spend 3 hours 51 minutes with each resident per day, including 20 minutes from registered nurses. 27% of nursing staff left over the past year.
Has The Village at Incarnate Word been fined by Medicare?+
Medicare's records show no fines against The Village at Incarnate Word in the last three years.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.