217 W Jackson Ave, West Memphis, AR 72301
Independent LivingActive Adult Living
Affordable senior housingIndependent livingAge 62+ community
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Medicare-certifiedSkilled Nursing
The Springs of Avalon
West Memphis, ArkansasMedicare inspection record
About The Springs of Avalon
The Springs of Avalon brings skilled nursing and rehabilitation care to West Memphis, Arkansas with compassionate, personalized support. Our experienced team focuses on recovery and regaining independence, combining medical expertise with genuine attention to each resident's goals and well-being.
Community at a glance
Capacity
85 residents
Location
West Memphis, AR
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
610 SOUTH AVALON ST, West Memphis, Arkansas 72301
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on February 27, 2025, state inspectors cited 6 health deficiencies (the Arkansas average is 2.7).
Nurses and nurse aides spend 3 hours 14 minutes with each resident a day, below the Arkansas average of 4 hours 1 minute.
Medicare fined The Springs of Avalon once in the last three years, $8,416 in total.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 14 minutesBelow the Arkansas average |
| Registered nurse time per resident, per day | 19 minutesBelow the Arkansas average |
| Nursing staff who left in the past year | 56%Above the Arkansas average |
Inspections
17 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
February 27, 2025 · Standard inspection · 6 citations
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryFrom a complaintCorrected Mar 27, 2025Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Mar 27, 2025Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected Mar 27, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Mar 27, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Mar 27, 2025Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected Mar 27, 2025
May 22, 2024 · Complaint investigation · 2 citations
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Jun 19, 2024Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Jun 19, 2024
February 2, 2024 · Standard inspection · 8 citations+
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryCorrected Mar 1, 2024Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Mar 1, 2024Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Risk of harm, no one hurt, a pattern (level E)Resident RightsCorrected Mar 1, 2024Provide enough food/fluids to maintain a resident's health.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Mar 1, 2024Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Risk of harm, no one hurt, a pattern (level E)Resident RightsCorrected Mar 1, 2024Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
Risk of harm, no one hurt, a pattern (level E)Resident RightsCorrected Mar 1, 2024Put firmly secured handrails on each side of hallways.
Risk of harm, no one hurt, a pattern (level E)EnvironmentalCorrected Mar 1, 2024Provide care and assistance to perform activities of daily living for any resident who is unable.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Mar 1, 2024
February 2, 2024 · Complaint investigation · 1 citation+
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareFrom a complaintCorrected Mar 1, 2024
Fines and payment denials
1 fine totaling $8,416 in the last three years.
- August 14, 2025Fine: $8,416
About the home, per Medicare
- Ownership
- For profit - Limited Liability company
- Legal business name
- West Memphis Operators, LLC
- Medicare-certified beds
- 85
- Average residents per day
- 82
- Accepts
- Medicare and Medicaid
- First certified
- November 1, 1993
- Part of a chain
- The Springs Arkansas, 26 homes
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 045217
Location
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610 SOUTH AVALON STWest Memphis, AR 72301
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Questions about The Springs of Avalon
How did The Springs of Avalon do on its last inspection?+
State inspectors visited on February 27, 2025 and cited 6 health deficiencies, 1 of them from complaint investigations. The Arkansas average is 2.7.
How much nursing care does each resident get at The Springs of Avalon?+
Nurses and aides spend 3 hours 14 minutes with each resident per day, including 19 minutes from registered nurses. 56% of nursing staff left over the past year.
Has The Springs of Avalon been fined by Medicare?+
Yes. Medicare fined The Springs of Avalon once in the last three years, totaling $8,416.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.