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State licensedAssisted Living

The Reserve At Thousand Oaks

(805) 492-2471

About The Reserve At Thousand Oaks

The Reserve At Thousand Oaks provides assisted living support designed around each resident's individual needs. In Thousand Oaks, California, our team helps seniors maintain independence while ensuring safety and comfort. We focus on person-centered care that respects dignity and encourages meaningful daily living.

Community at a glance

Capacity

170 residents

State license

#197609632, Licensed

Location

Thousand Oaks, CA

Status

Listed in a public registry

Care & services offered

Assisted Living

Contact & location

3575 N. Moorpark Road, Thousand Oaks, California 91360

(805) 492-2471

California inspection record

From the California Department of Social Services, Community Care Licensing Division, which licenses and inspects The Reserve At Thousand Oaks. Checked October 8, 2026. See the state's record and reports

State inspectors last visited The Reserve At Thousand Oaks on August 7, 2026.

Since May 2022, California's Community Care Licensing Division has made 5 routine inspections, 15 complaint visits and 4 other visits.

Inspectors issued 4 Type A citations and 6 Type B citations. A Type A citation means an immediate risk to residents' health, safety or personal rights.

Across 7,137 licensed communities in California, the average in the state's record is 5.9 citations and 27% have none.

The state investigated 12 complaints, and found 4 allegations substantiated.

Last visit

Aug 7, 2026

Routine inspections

5

Type A citations

4

Type B citations

6

Visits and citations

Kind of visitVisitsType AType B
Routine inspections500
Complaint investigations1512
Other visits434

Type A: an immediate risk to residents' health, safety or personal rights. Type B: a potential risk if not corrected. Routine inspections on Jul 25, 2026, Jul 15, 2025, Jul 16, 2024, Jul 12, 2023, Jun 24, 2022.

Complaints

  • May 18, 20261 allegation substantiated, 1 unsubstantiated, 1 citation
  • January 28, 20261 unsubstantiated
  • November 6, 20251 unsubstantiated
  • October 28, 20252 unsubstantiated
  • October 28, 20251 allegation substantiated
  • April 3, 20253 unsubstantiated
  • April 17, 20241 unsubstantiated
  • July 27, 20232 unsubstantiated
  • July 26, 20231 allegation substantiated, 3 unsubstantiated, 1 citation
  • July 14, 20234 unsubstantiated
  • May 11, 20231 unsubstantiated
  • June 1, 20221 allegation substantiated, 1 unsubstantiated, 1 citation
substantiated:
the state found it more likely than not that it happened.
inconclusive:
the state could not prove or disprove it.
unsubstantiated:
it may have happened, but there was not enough evidence.
unfounded:
the state found it false or not possible.

License

License number
197609632
License type
Residential Care Elderly
Status
Licensed
Licensed capacity
170 residents
Licensed since
July 30, 2018
Licensee
Msl Community Management Llc/The Reserve Msl LLC
Administrator
Spencer, Elizabeth

Location

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3575 N. Moorpark RoadThousand Oaks, CA 91360

12 other communities within 10 miles

Senior living near Thousand Oaks

Assisted Living: frequently asked questions

Has The Reserve At Thousand Oaks had any violations?+

California's Community Care Licensing Division has issued The Reserve At Thousand Oaks 4 Type A citations and 6 Type B citations since May 2022. Type A means an immediate risk to residents' health, safety or personal rights; Type B means a potential risk if not corrected.

When was The Reserve At Thousand Oaks last inspected?+

State inspectors last visited on August 7, 2026. Each visit's report is public on the state's facility search.

Have there been complaints about The Reserve At Thousand Oaks?+

The state investigated 12 complaints since May 2022. Of the allegations, 4 were substantiated, 0 inconclusive, 20 unsubstantiated and 0 unfounded.

How much does assisted living cost?+

The national median is around $6,200 per month, though it ranges from roughly $4,500 to $11,800 depending on location, apartment size, and level of care.

Does Medicare pay for assisted living?+

Medicare does not cover the room-and-board cost of assisted living. Medicaid may help in many states through waivers, and VA benefits can offset costs for eligible veterans.

What's the difference from a nursing home?+

Assisted living is for people who need help with daily tasks but are largely independent. Nursing homes (skilled nursing) provide 24-hour medical and rehabilitative care.

Senior living in Thousand Oaks Assisted Living in California Assisted Living guide Information last updated October 2026