The Monarch At Richardson
State licensed1493 Richardson Drive, Richardson, TX 75080
Assisted LivingMemory Care
Assisted livingState-licensed (Texas HHSC)24-hour personal care
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Prices not published
About The Plaza at Richardson
THE PLAZA AT RICHARDSON is a for profit - limited liability company nursing home in RICHARDSON, TX with 124 certified beds.
Community at a glance
Capacity
124 residents
Location
Richardson, TX
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
1301 RICHARDSON DR, Richardson, Texas 75080
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on June 26, 2025, state inspectors cited 11 health deficiencies (the Texas average is 9.4).
Nurses and nurse aides spend 3 hours 1 minute with each resident a day, below the Texas average of 3 hours 23 minutes.
Medicare has not fined The Plaza at Richardson in the last three years.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 1 minuteBelow the Texas average |
| Registered nurse time per resident, per day | 24 minutesBelow the Texas average |
| Nursing staff who left in the past year | 95%Above the Texas average |
1 administrator has left the home in the past year.
Inspections
22 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
July 21, 2026 · Complaint investigation · 1 citation
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Aug 10, 2026
January 7, 2026 · Complaint investigation · 3 citations
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceFrom a complaintCorrected Jan 8, 2026Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a few residents (level D)Infection ControlFrom a complaintCorrected Jan 8, 2026Make sure that a working call system is available in each resident's bathroom and bathing area.
Risk of harm, no one hurt, a few residents (level D)EnvironmentalFrom a complaintCorrected Jan 8, 2026
June 26, 2025 · Standard inspection · 7 citations+
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Risk of harm, no one hurt, widespread (level F)EnvironmentalCorrected Jun 27, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryCorrected Jun 27, 2025Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected Jun 27, 2025Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jun 27, 2025Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jun 27, 2025Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Jun 27, 2025Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected Jun 27, 2025
May 13, 2025 · Complaint investigation · 1 citation+
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Risk of harm, no one hurt, a pattern (level E)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Jun 10, 2025
September 27, 2024 · Complaint investigation · 2 citations+
Plan the resident's discharge to meet the resident's goals and needs.
Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningFrom a complaintCorrected Sep 30, 2024Prepare residents for a safe transfer or discharge from the nursing home.
Risk of harm, no one hurt, a pattern (level E)Resident RightsFrom a complaintCorrected Sep 30, 2024
September 5, 2024 · Complaint investigation · 1 citation+
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Sep 6, 2024
May 9, 2024 · Standard inspection · 4 citations+
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceFrom a complaintCorrected May 29, 2024Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected May 29, 2024Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected May 29, 2024Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a few residents (level D)Infection ControlFrom a complaintCorrected May 29, 2024
May 9, 2024 · Complaint investigation · 1 citation+
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected May 29, 2024
April 4, 2024 · Complaint investigation · 2 citations+
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Apr 23, 2024Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Apr 23, 2024
Fines and payment denials
No fines or Medicare payment denials in the last three years.
About the home, per Medicare
- Ownership
- For profit - Limited Liability company
- Legal business name
- Dallas County Hospital District
- Medicare-certified beds
- 124
- Average residents per day
- 91
- Accepts
- Medicare and Medicaid
- First certified
- March 23, 2006
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 676098
Location
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1301 RICHARDSON DRRichardson, TX 75080
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Questions about The Plaza at Richardson
How did The Plaza at Richardson do on its last inspection?+
State inspectors visited on June 26, 2025 and cited 11 health deficiencies, 4 of them from complaint investigations. The Texas average is 9.4.
How much nursing care does each resident get at The Plaza at Richardson?+
Nurses and aides spend 3 hours 1 minute with each resident per day, including 24 minutes from registered nurses. 95% of nursing staff left over the past year.
Has The Plaza at Richardson been fined by Medicare?+
Medicare's records show no fines against The Plaza at Richardson in the last three years.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.