The Springs of Red Oak
Medicare-certified260 LAKEPARK DRIVE, Hot Springs, AR 71901
Skilled Nursing
Medicare & Medicaid certifiedSprinkler systemsResident & family councilSkilled nursing & rehabilitation+1 more
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Medicare-certifiedSkilled Nursing
The Pines Nursing and Rehabilitation Center
Hot Springs, ArkansasMedicare inspection record
About The Pines Nursing and Rehabilitation Center
The Pines Nursing and Rehabilitation Center brings skilled nursing and rehabilitation services to Hot Springs, Arkansas families during pivotal moments. Our experienced team focuses on recovery, comfort, and helping each resident regain independence through personalized care plans and compassionate support.
Community at a glance
Capacity
125 residents
Location
Hot Springs, AR
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
524 CARPENTER DAM ROAD, Hot Springs, Arkansas 71901
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on April 2, 2025, state inspectors cited 4 health deficiencies (the Arkansas average is 2.7).
Nurses and nurse aides spend 4 hours 2 minutes with each resident a day, about the same as the Arkansas average.
Medicare fined The Pines Nursing and Rehabilitation Center once in the last three years, $13,863 in total.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 4 hours 2 minutes |
| Registered nurse time per resident, per day | 29 minutesAbove the Arkansas average |
| Nursing staff who left in the past year | 48% |
Inspections
11 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
April 2, 2025 · Standard inspection · 4 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryCorrected May 2, 2025Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected May 2, 2025Ensure medication error rates are not 5 percent or greater.
Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected May 2, 2025Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected May 2, 2025
August 29, 2024 · Complaint investigation · 3 citations
Ensure that residents are free from significant medication errors.
Immediate danger to residents, a few residents (level J)Pharmacy ServiceFrom a complaintAlready fixed by Aug 20, 2024Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Risk of harm, no one hurt, a pattern (level E)Resident RightsFrom a complaintCorrected Sep 28, 2024Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareFrom a complaintCorrected Sep 28, 2024
February 23, 2024 · Standard inspection · 4 citations+
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryCorrected Apr 12, 2024Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Apr 12, 2024Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Risk of harm, no one hurt, a pattern (level E)Resident RightsCorrected Apr 12, 2024Ensure each resident receives an accurate assessment.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Apr 12, 2024
Fines and payment denials
1 fine totaling $13,863 in the last three years.
- August 29, 2024Fine: $13,863
About the home, per Medicare
- Ownership
- For profit - Limited Liability company
- Legal business name
- Pines SNF Operations, LLC
- Medicare-certified beds
- 125
- Average residents per day
- 73
- Accepts
- Medicare and Medicaid
- First certified
- September 1, 1994
- Part of a chain
- Southern Administrative Services, 35 homes
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 045243
Location
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524 CARPENTER DAM ROADHot Springs, AR 71901
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Questions about The Pines Nursing and Rehabilitation Center
How did The Pines Nursing and Rehabilitation Center do on its last inspection?+
State inspectors visited on April 2, 2025 and cited 4 health deficiencies. The Arkansas average is 2.7.
How much nursing care does each resident get at The Pines Nursing and Rehabilitation Center?+
Nurses and aides spend 4 hours 2 minutes with each resident per day, including 29 minutes from registered nurses. 48% of nursing staff left over the past year.
Has The Pines Nursing and Rehabilitation Center been fined by Medicare?+
Yes. Medicare fined The Pines Nursing and Rehabilitation Center once in the last three years, totaling $13,863.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.