Evergreen Terrace Assisted Living
State licensed801 FULLER AVE, Big Rapids, MI 49307
Assisted Living
Assisted living & personal care24-hour supervisionMedication managementLarge Group+2 more
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Medicare-certifiedSkilled Nursing
The Orchards at Big Rapids
Big Rapids, MichiganMedicare inspection record
About The Orchards at Big Rapids
The Orchards at Big Rapids provides skilled nursing and rehabilitation care designed to support recovery and healing. Our Big Rapids, Michigan team combines medical expertise with compassionate attention, helping patients regain strength and independence through personalized treatment plans and therapeutic services.
Community at a glance
Capacity
100 residents
Location
Big Rapids, MI
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
805 West Avenue, Big Rapids, Michigan 49307
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on April 22, 2026, state inspectors cited 10 health deficiencies (the Michigan average is 9.9).
Nurses and nurse aides spend 3 hours 18 minutes with each resident a day, below the Michigan average of 3 hours 59 minutes.
Medicare fined The Orchards at Big Rapids once in the last three years, $55,711 in total.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 18 minutesBelow the Michigan average |
| Registered nurse time per resident, per day | 39 minutesBelow the Michigan average |
Inspections
25 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
April 22, 2026 · Standard inspection · 10 citations
Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, widespread (level F)Infection ControlFrom a complaintCorrected May 11, 2026Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryCorrected May 11, 2026Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected May 11, 2026Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected May 11, 2026Provide safe and appropriate respiratory care for a resident when needed.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected May 11, 2026Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected May 11, 2026Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected May 11, 2026Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected May 11, 2026Keep residents' personal and medical records private and confidential.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected May 11, 2026Ensure medication error rates are not 5 percent or greater.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceFrom a complaintCorrected May 11, 2026
March 13, 2025 · Standard inspection · 4 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Apr 7, 2025Ensure services provided by the nursing facility meet professional standards of quality.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Apr 7, 2025Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Apr 7, 2025Provide safe and appropriate respiratory care for a resident when needed.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Apr 7, 2025
March 13, 2024 · Standard inspection · 8 citations+
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Residents were harmed, a few residents (level G)Quality of Life and CareCorrected Apr 17, 2024Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Apr 17, 2024Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareFrom a complaintCorrected Apr 17, 2024Ensure services provided by the nursing facility meet professional standards of quality.
Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningCorrected Apr 17, 2024Provide care and assistance to perform activities of daily living for any resident who is unable.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Apr 17, 2024Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Apr 17, 2024Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Apr 17, 2024Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Apr 17, 2024
December 7, 2023 · Complaint investigation · 3 citations+
Ensure services provided by the nursing facility meet professional standards of quality.
Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningFrom a complaintCorrected Jan 12, 2024Reasonably accommodate the needs and preferences of each resident.
Risk of harm, no one hurt, a pattern (level E)Resident RightsFrom a complaintCorrected Jan 12, 2024Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Jan 12, 2024
Fines and payment denials
1 fine totaling $55,711 and 1 Medicare payment denial in the last three years.
- March 13, 2024Payment denial, 4 days
- March 13, 2024Fine: $55,711
About the home, per Medicare
- Ownership
- For profit - Corporation
- Legal business name
- Big Rapids Mi Opco LLC
- Medicare-certified beds
- 100
- Average residents per day
- 79
- Accepts
- Medicare and Medicaid
- First certified
- January 15, 1987
- Part of a chain
- The Orchards Michigan, 15 homes
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 235459
Location
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805 West AvenueBig Rapids, MI 49307
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Questions about The Orchards at Big Rapids
How did The Orchards at Big Rapids do on its last inspection?+
State inspectors visited on April 22, 2026 and cited 10 health deficiencies, 5 of them from complaint investigations. The Michigan average is 9.9.
How much nursing care does each resident get at The Orchards at Big Rapids?+
Nurses and aides spend 3 hours 18 minutes with each resident per day, including 39 minutes from registered nurses.
Has The Orchards at Big Rapids been fined by Medicare?+
Yes. Medicare fined The Orchards at Big Rapids once in the last three years, totaling $55,711.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.