4805 SOMBRERETE RD SE, Rio Rancho, NM 87124
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Assisted living & personal care24-hour supervisionMedication management
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Medicare-certifiedSkilled Nursing
The Neighborhood in Rio Rancho
Rio Rancho, New MexicoMedicare inspection record
About The Neighborhood in Rio Rancho
The Neighborhood in Rio Rancho is a non profit - corporation nursing home in Rio Rancho, NM with 72 certified beds.
Community at a glance
Capacity
72 residents
Location
Rio Rancho, NM
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
900 Loma Colorado Blvd NE, Rio Rancho, New Mexico 87124
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
- Medicare flags The Neighborhood in Rio Rancho for a citation related to abuse of residents in its recent inspections.
At its most recent standard inspection, on November 17, 2025, state inspectors cited 11 health deficiencies (the New Mexico average is 17.6).
Nurses and nurse aides spend 4 hours 50 minutes with each resident a day, above the New Mexico average of 3 hours 32 minutes.
Medicare fined The Neighborhood in Rio Rancho once in the last three years, $8,278 in total.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 4 hours 50 minutesAbove the New Mexico average |
| Registered nurse time per resident, per day | 1 hour 2 minutesAbove the New Mexico average |
| Nursing staff who left in the past year | 82%Above the New Mexico average |
Inspections
31 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
March 13, 2026 · Complaint investigation · 1 citation
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Apr 10, 2026
November 19, 2025 · Complaint investigation · 5 citations
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Residents were harmed, a few residents (level G)Freedom from Abuse, Neglect, and ExploitationFrom a complaintAlready fixed by Nov 11, 2025Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningFrom a complaintCorrected Feb 17, 2026Provide enough food/fluids to maintain a resident's health.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareFrom a complaintCorrected Dec 5, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareFrom a complaintCorrected Feb 13, 2026Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Feb 13, 2026
November 17, 2025 · Standard inspection · 6 citations+
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryCorrected Dec 5, 2025Ensure services provided by the nursing facility meet professional standards of quality.
Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningCorrected Dec 5, 2025Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningCorrected Dec 5, 2025Provide or obtain dental services for each resident.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Dec 5, 2025Make sure that a working call system is available in each resident's bathroom and bathing area.
Risk of harm, no one hurt, a few residents (level D)EnvironmentalCorrected Dec 5, 2025Observe each nurse aide's job performance and give regular training.
Risk of harm, no one hurt, a few residents (level D)Nursing and Physician ServicesCorrected Dec 5, 2025
March 20, 2025 · Complaint investigation · 6 citations+
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Risk of harm, no one hurt, widespread (level F)Nursing and Physician ServicesFrom a complaintCorrected May 2, 2025Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningFrom a complaintCorrected May 2, 2025Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Risk of harm, no one hurt, a pattern (level E)Resident RightsFrom a complaintCorrected May 2, 2025Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Risk of harm, no one hurt, a pattern (level E)AdministrationFrom a complaintCorrected May 2, 2025Limit the charges against residents' personal funds for items or services for which payment is made under Medicare or Medicaid.
Risk of harm, no one hurt, a pattern (level E)Resident RightsFrom a complaintCorrected May 2, 2025Ensure each resident receives an accurate assessment.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected May 2, 2025
January 3, 2025 · Complaint investigation · 2 citations+
Keep all essential equipment working safely.
Risk of harm, no one hurt, a few residents (level D)EnvironmentalFrom a complaintCorrected Mar 7, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Mar 7, 2025
May 23, 2024 · Standard inspection · 6 citations+
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryCorrected Jun 21, 2024Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected Jun 21, 2024Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Jun 21, 2024Ensure services provided by the nursing facility meet professional standards of quality.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jun 21, 2024Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jun 21, 2024Provide safe and appropriate respiratory care for a resident when needed.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jun 21, 2024
April 1, 2024 · Complaint investigation · 5 citations+
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Risk of harm, no one hurt, a few residents (level D)EnvironmentalFrom a complaintCorrected Apr 19, 2024Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Apr 19, 2024Ensure each resident’s drug regimen must be free from unnecessary drugs.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceFrom a complaintCorrected Apr 19, 2024Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Apr 19, 2024Ensure services provided by the nursing facility meet professional standards of quality.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Apr 19, 2024
Fines and payment denials
1 fine totaling $8,278 in the last three years.
- November 17, 2025Fine: $8,278
About the home, per Medicare
- Ownership
- Non profit - Corporation
- Legal business name
- The Neighborhood in Rio Rancho
- Medicare-certified beds
- 48
- Average residents per day
- 38
- Accepts
- Medicare and Medicaid
- First certified
- August 10, 2016
- Inside a hospital
- No
- Continuing care retirement community
- Yes
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 325130
Location
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900 Loma Colorado Blvd NERio Rancho, NM 87124
12 other communities within 10 miles
Senior living near Rio Rancho
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3168 RENAISSANCE DR SE, Rio Rancho, NM 87124
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Questions about The Neighborhood in Rio Rancho
How did The Neighborhood in Rio Rancho do on its last inspection?+
State inspectors visited on November 17, 2025 and cited 11 health deficiencies, 6 of them from complaint investigations. The New Mexico average is 17.6.
How much nursing care does each resident get at The Neighborhood in Rio Rancho?+
Nurses and aides spend 4 hours 50 minutes with each resident per day, including 1 hour 2 minutes from registered nurses. 82% of nursing staff left over the past year.
Has The Neighborhood in Rio Rancho been fined by Medicare?+
Yes. Medicare fined The Neighborhood in Rio Rancho once in the last three years, totaling $8,278.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.