Cherry Springs Village
State licensed358 CLEAR CREEK RD, Hendersonville, NC 28792
Assisted Living
Assisted living & personal care24-hour supervisionMedication management
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Prices not published
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Medicare-certifiedSkilled Nursing
The Laurels of Hendersonville
Hendersonville, North CarolinaMedicare inspection record
About The Laurels of Hendersonville
The Laurels of Hendersonville combines compassionate care with medical expertise for patients needing skilled nursing and rehabilitation in Hendersonville, North Carolina. Our dedicated team focuses on recovery, pain management, and helping residents regain independence through personalized treatment plans and therapeutic support.
Community at a glance
Capacity
100 residents
Location
Hendersonville, NC
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
290 Clear Creek Road, Hendersonville, North Carolina 28792
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on June 5, 2026, state inspectors cited 4 health deficiencies (the North Carolina average is 4.7).
Nurses and nurse aides spend 3 hours 36 minutes with each resident a day, below the North Carolina average of 3 hours 51 minutes.
Medicare fined The Laurels of Hendersonville 4 times in the last three years, $36,257 in total.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 36 minutesBelow the North Carolina average |
| Registered nurse time per resident, per day | 45 minutesAbove the North Carolina average |
| Nursing staff who left in the past year | 44%Below the North Carolina average |
Inspections
22 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
June 5, 2026 · Standard inspection · 3 citations
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected Jun 21, 2026Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jun 21, 2026PASARR screening for Mental disorders or Intellectual Disabilities
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jun 21, 2026
September 11, 2025 · Complaint investigation · 1 citation
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceFrom a complaintAlready fixed before the inspection
March 20, 2025 · Standard inspection · 2 citations+
Dispose of garbage and refuse properly.
Risk of harm, no one hurt, a few residents (level D)Nutrition and DietaryCorrected Mar 29, 2025Post nurse staffing information every day.
Minimal harm or risk, widespread (level C)Nursing and Physician ServicesPlan to fix it accepted
December 17, 2024 · Complaint investigation · 1 citation+
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Immediate danger to residents, a few residents (level J)Quality of Life and CareFrom a complaintCorrected Dec 18, 2024
January 5, 2024 · Standard inspection · 11 citations+
Honor the resident's right to organize and participate in resident/family groups in the facility.
Risk of harm, no one hurt, a pattern (level E)Resident RightsFrom a complaintCorrected Jan 20, 2024Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceFrom a complaintCorrected Jan 20, 2024Ensure services provided by the nursing facility meet professional standards of quality.
Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningFrom a complaintCorrected Jan 20, 2024Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Risk of harm, no one hurt, a pattern (level E)Resident RightsFrom a complaintCorrected Jan 20, 2024Protect each resident from the wrongful use of the resident's belongings or money.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintAlready fixed by Nov 13, 2023Ensure medication error rates are not 5 percent or greater.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceFrom a complaintCorrected Jan 20, 2024Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Jan 20, 2024Allow residents to self-administer drugs if determined clinically appropriate.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Jan 20, 2024Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a few residents (level D)Infection ControlFrom a complaintCorrected Jan 20, 2024Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Risk of harm, no one hurt, a few residents (level D)AdministrationFrom a complaintCorrected Jan 20, 2024Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceFrom a complaintCorrected Jan 20, 2024
November 20, 2023 · Complaint investigation · 4 citations+
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Immediate danger to residents, a few residents (level J)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Jan 5, 2024Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Jan 5, 2024Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Jan 20, 2024Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Risk of harm, no one hurt, a few residents (level D)AdministrationFrom a complaintCorrected Jan 20, 2024
Fines and payment denials
4 fines totaling $36,257 and 1 Medicare payment denial in the last three years.
- December 17, 2024Fine: $16,452
- November 20, 2023Fine: $11,865
- November 20, 2023Fine: $3,728
- November 20, 2023Fine: $4,212
- November 20, 2023Payment denial, 30 days
About the home, per Medicare
- Ownership
- For profit - Corporation
- Legal business name
- Laurel Health Care Company of North Carolina, Inc.
- Medicare-certified beds
- 100
- Average residents per day
- 92
- Accepts
- Medicare and Medicaid
- First certified
- June 27, 1990
- Part of a chain
- Ciena Healthcare/Laurel Health Care, 81 homes
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- Both
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 345322
Location
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290 Clear Creek RoadHendersonville, NC 28792
12 other communities within 10 miles
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Life Care Center of Hendersonville
Medicare-certified400 Thompson Street, Hendersonville, NC 28792
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Questions about The Laurels of Hendersonville
How did The Laurels of Hendersonville do on its last inspection?+
State inspectors visited on June 5, 2026 and cited 4 health deficiencies, 1 of them from complaint investigations. The North Carolina average is 4.7.
How much nursing care does each resident get at The Laurels of Hendersonville?+
Nurses and aides spend 3 hours 36 minutes with each resident per day, including 45 minutes from registered nurses. 44% of nursing staff left over the past year.
Has The Laurels of Hendersonville been fined by Medicare?+
Yes. Medicare fined The Laurels of Hendersonville 4 times in the last three years, totaling $36,257.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.