The Crossroads at Bon Air
State licensed9100 Bon Air Crossings Drive, Richmond, VA 23235
Assisted LivingMemory Care
Call for pricing
Prices not published
About The Laurels of Bon Air
The Laurels of Bon Air combines skilled nursing care with rehabilitation services designed for recovery and renewed independence. Our Bon Air, Virginia team provides compassionate medical attention and therapy in a supportive environment where healing comes first.
Community at a glance
Capacity
124 residents
Location
Bon Air, VA
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
9101 BON AIR CROSSINGS DRIVE, Bon Air, Virginia 23235
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
- The most recent standard inspection is more than two years old, so these results may not reflect the home today.
At its most recent standard inspection, on June 27, 2024, state inspectors cited 19 health deficiencies (the Virginia average is 14.4).
Nurses and nurse aides spend 3 hours 26 minutes with each resident a day, below the Virginia average of 3 hours 46 minutes.
Medicare has not fined The Laurels of Bon Air in the last three years.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 26 minutesBelow the Virginia average |
| Registered nurse time per resident, per day | 32 minutesBelow the Virginia average |
| Nursing staff who left in the past year | 66%Above the Virginia average |
Inspections
21 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
January 7, 2026 · Complaint investigation · 2 citations
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareFrom a complaintCorrected Jan 27, 2026Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Jan 27, 2026
December 20, 2024 · Complaint investigation · 2 citations
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Jan 6, 2025Provide timely, quality laboratory services/tests to meet the needs of residents.
Risk of harm, no one hurt, a few residents (level D)AdministrationFrom a complaintCorrected Jan 6, 2025
June 27, 2024 · Standard inspection · 17 citations+
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningCorrected Oct 30, 2024Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Oct 30, 2024Provide appropriate foot care.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Oct 30, 2024Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Oct 30, 2024Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected Oct 30, 2024Ensure services provided by the nursing facility meet professional standards of quality.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Oct 30, 2024Provide safe and appropriate respiratory care for a resident when needed.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Oct 30, 2024Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Oct 30, 2024Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Oct 30, 2024Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Oct 30, 2024Ensure each resident receives an accurate assessment.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Oct 30, 2024Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Oct 30, 2024Ensure each resident’s drug regimen must be free from unnecessary drugs.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Oct 30, 2024Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Oct 30, 2024Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Oct 30, 2024Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Oct 30, 2024Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Oct 30, 2024
Fines and payment denials
No fines or Medicare payment denials in the last three years.
About the home, per Medicare
- Ownership
- For profit - Limited Liability company
- Legal business name
- Legal Business Name Not Available
- Medicare-certified beds
- 124
- Average residents per day
- 118
- Accepts
- Medicare and Medicaid
- First certified
- February 1, 2008
- Part of a chain
- Ciena Healthcare/Laurel Health Care, 81 homes
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 495394
Location
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9101 BON AIR CROSSINGS DRIVEBon Air, VA 23235
12 other communities within 10 miles
Senior living near Bon Air
700 WADSWORTH DR, North Chesterfield, VA 23236
Adult Day Services
Adult day servicesDaytime supervision & activitiesRespite for caregivers
Call for pricing
Prices not published
Commonwealth Senior Living at Bon Air
State licensed1000 TWINRIDGE LN, North Chesterfield, VA 23235
Assisted LivingMemory Care
Assisted living & personal care24-hour supervisionMedication management
Call for pricing
Prices not published
Questions about The Laurels of Bon Air
How did The Laurels of Bon Air do on its last inspection?+
State inspectors visited on June 27, 2024 and cited 19 health deficiencies, 5 of them from complaint investigations. The Virginia average is 14.4.
How much nursing care does each resident get at The Laurels of Bon Air?+
Nurses and aides spend 3 hours 26 minutes with each resident per day, including 32 minutes from registered nurses. 66% of nursing staff left over the past year.
Has The Laurels of Bon Air been fined by Medicare?+
Medicare's records show no fines against The Laurels of Bon Air in the last three years.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.