9146 N MACARTHUR BLVD, Oklahoma City, OK 73132
Adult Day Services
Adult day servicesDaytime supervision & activitiesRespite for caregivers
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About The Lakes
The Lakes provides skilled nursing and rehabilitation care designed to support recovery and healing in Oklahoma City. Our team focuses on personalized treatment plans that help residents regain strength and independence after hospitalization or injury.
Community at a glance
Capacity
120 residents
Location
Oklahoma City, OK
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
5701 WEST BRITTON ROAD, Oklahoma City, Oklahoma 73132
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on November 21, 2024, state inspectors cited 11 health deficiencies (the Oklahoma average is 6.4).
Nurses and nurse aides spend 4 hours with each resident a day, above the Oklahoma average of 3 hours 47 minutes.
Medicare fined The Lakes 2 times in the last three years, $19,073 in total.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 4 hoursAbove the Oklahoma average |
| Registered nurse time per resident, per day | 29 minutesAbove the Oklahoma average |
| Nursing staff who left in the past year | 54% |
Inspections
18 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
December 18, 2024 · Complaint investigation · 2 citations
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Residents were harmed, a few residents (level G)Quality of Life and CareFrom a complaintCorrected Jan 3, 2025Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Jan 3, 2025
November 21, 2024 · Standard inspection · 11 citations
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningCorrected Dec 19, 2024Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Dec 19, 2024Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a pattern (level E)Infection ControlCorrected Dec 19, 2024Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningCorrected Dec 19, 2024Develop and implement policies and procedures for flu and pneumonia vaccinations.
Risk of harm, no one hurt, a pattern (level E)Infection ControlCorrected Dec 19, 2024Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected Dec 19, 2024Ensure each resident receives an accurate assessment.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Dec 19, 2024Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Dec 19, 2024Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Dec 19, 2024Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Dec 19, 2024Provide safe and appropriate respiratory care for a resident when needed.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Dec 19, 2024
October 11, 2024 · Complaint investigation · 3 citations+
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Immediate danger to residents, a few residents (level J)Quality of Life and CareFrom a complaintCorrected Nov 16, 2024Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Risk of harm, no one hurt, a pattern (level E)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Nov 4, 2024Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Nov 4, 2024
August 12, 2024 · Complaint investigation · 2 citations+
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareFrom a complaintCorrected Sep 18, 2024Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Sep 18, 2024
Fines and payment denials
2 fines totaling $19,073 and 1 Medicare payment denial in the last three years.
- November 21, 2024Fine: $11,052
- October 11, 2024Fine: $8,021
- October 11, 2024Payment denial, 14 days
About the home, per Medicare
- Ownership
- For profit - Individual
- Legal business name
- Phoenix Healthcare LLC
- Medicare-certified beds
- 120
- Average residents per day
- 78
- Accepts
- Medicare and Medicaid
- First certified
- June 13, 2001
- Part of a chain
- Phoenix Healthcare, 6 homes
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 375396
Location
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5701 WEST BRITTON ROADOklahoma City, OK 73132
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Questions about The Lakes
How did The Lakes do on its last inspection?+
State inspectors visited on November 21, 2024 and cited 11 health deficiencies. The Oklahoma average is 6.4.
How much nursing care does each resident get at The Lakes?+
Nurses and aides spend 4 hours with each resident per day, including 29 minutes from registered nurses. 54% of nursing staff left over the past year.
Has The Lakes been fined by Medicare?+
Yes. Medicare fined The Lakes 2 times in the last three years, totaling $19,073.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.