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State licensedAssisted LivingSkilled Nursing

The Heritage

(419) 424-1808

About The Heritage

Trilogy Healthcare of Hancock brings personalized assisted living to Findlay, Ohio, where trained staff support daily activities while residents maintain independence. Our community prioritizes comfort, safety, and meaningful connections for those seeking compassionate care.

Community at a glance

Capacity

96 residents

State license

#OH-RCF-1608R, Active

Location

Findlay, OH

Status

Listed in a public registry

Care & services offered

Assisted LivingSkilled Nursing

Contact & location

2820 GREENACRE DR, Findlay, Ohio 45840

(419) 424-1808

Medicare record for the nursing home on this campus

The Heritage includes Heritage the, a Medicare-certified nursing home at the same address. Everything below is Medicare's record for that nursing home. It does not rate The Heritage's other levels of care, which the state licenses and inspects separately.

From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov

At its most recent standard inspection, on March 13, 2025, state inspectors cited 24 health deficiencies (the Ohio average is 10.3).

Nurses and nurse aides spend 3 hours 46 minutes with each resident a day, about the same as the Ohio average.

Medicare has not fined Heritage the in the last three years.

Staffing

MeasureThis home
Nurse and aide time per resident, per day3 hours 46 minutes
Registered nurse time per resident, per day38 minutes
Nursing staff who left in the past year63%Above the Ohio average

1 administrator has left the home in the past year.

Inspections

27 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.

February 25, 2026 · Complaint investigation · 6 citations

  • Provide and implement an infection prevention and control program.

    Risk of harm, no one hurt, a few residents (level D)Infection ControlFrom a complaintCorrected Mar 9, 2026
  • Provide safe and appropriate respiratory care for a resident when needed.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Mar 9, 2026
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Mar 9, 2026
  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Mar 9, 2026
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Mar 9, 2026
  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Mar 9, 2026

January 7, 2026 · Complaint investigation · 1 citation

  • Provide and implement an infection prevention and control program.

    Risk of harm, no one hurt, a few residents (level D)Infection ControlFrom a complaintCorrected Jan 13, 2026
November 13, 2025 · Complaint investigation · 3 citations+
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceFrom a complaintCorrected Nov 28, 2025
  • Provide and implement an infection prevention and control program.

    Risk of harm, no one hurt, a few residents (level D)Infection ControlFrom a complaintCorrected Nov 28, 2025
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceFrom a complaintCorrected Nov 28, 2025
July 17, 2025 · Complaint investigation · 2 citations+
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Aug 13, 2025
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Aug 13, 2025
March 13, 2025 · Standard inspection · 14 citations+
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryCorrected Apr 7, 2025
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected Apr 7, 2025
  • Make sure that a working call system is available in each resident's bathroom and bathing area.

    Risk of harm, no one hurt, a pattern (level E)EnvironmentalCorrected Apr 7, 2025
  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Risk of harm, no one hurt, a few residents (level D)EnvironmentalFrom a complaintCorrected Apr 7, 2025
  • Ensure that residents are free from significant medication errors.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Apr 7, 2025
  • Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationCorrected Apr 7, 2025
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Apr 7, 2025
  • Provide safe and appropriate respiratory care for a resident when needed.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Apr 7, 2025
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Apr 7, 2025
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Apr 7, 2025
  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Apr 7, 2025
  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Apr 7, 2025
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Apr 7, 2025
  • Observe each nurse aide's job performance and give regular training.

    Minimal harm or risk, widespread (level C)Nursing and Physician ServicesPlan to fix it accepted
January 22, 2024 · Complaint investigation · 1 citation+
  • Provide and implement an infection prevention and control program.

    Risk of harm, no one hurt, widespread (level F)Infection ControlFrom a complaintCorrected Feb 5, 2024

Fines and payment denials

No fines or Medicare payment denials in the last three years.

About the home, per Medicare

Ownership
For profit - Limited Liability company
Legal business name
Trilogy Healthcare of Hancock LLC
Medicare-certified beds
96
Average residents per day
80
Accepts
Medicare and Medicaid
First certified
November 14, 1980
Part of a chain
Trilogy Health Services, 127 homes
Inside a hospital
No
Continuing care retirement community
No
Resident or family council
Resident
Sprinklers in all required areas
Yes
CMS Certification Number
365541

Location

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2820 GREENACRE DRFindlay, OH 45840

12 other communities within 10 miles

Senior living near Findlay

Questions about The Heritage

Does The Heritage have a nursing home?+

Yes. Heritage the is a Medicare-certified nursing home on the same campus. Its Medicare record of inspections, staffing and fines is below. That record covers the nursing home only, not The Heritage's other levels of care.

How did Heritage the do on its last inspection?+

State inspectors visited on March 13, 2025 and cited 24 health deficiencies, 12 of them from complaint investigations. The Ohio average is 10.3.

How much nursing care does each resident get at Heritage the?+

Nurses and aides spend 3 hours 46 minutes with each resident per day, including 38 minutes from registered nurses. 63% of nursing staff left over the past year.

Has Heritage the been fined by Medicare?+

Medicare's records show no fines against Heritage the in the last three years.

How much does assisted living cost?+

The national median is around $6,200 per month, though it ranges from roughly $4,500 to $11,800 depending on location, apartment size, and level of care.

Does Medicare pay for assisted living?+

Medicare does not cover the room-and-board cost of assisted living. Medicaid may help in many states through waivers, and VA benefits can offset costs for eligible veterans.

What's the difference from a nursing home?+

Assisted living is for people who need help with daily tasks but are largely independent. Nursing homes (skilled nursing) provide 24-hour medical and rehabilitative care.

Senior living in Findlay Assisted Living in Ohio Assisted Living guide Information last updated October 2026