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State licensedAssisted LivingSkilled Nursing

The Healthcare Resort of Plano

(972) 379-0000

About The Healthcare Resort of Plano

The Healthcare Resort of Plano provides skilled nursing and rehabilitation services for Texas families navigating recovery and complex care needs. Our team focuses on personalized treatment plans and compassionate support during each patient's healing process.

Community at a glance

Capacity

70 residents

State license

#106269, Licensed

Location

Plano, TX

Status

Listed in a public registry

Care & services offered

Assisted LivingSkilled Nursing

Contact & location

3325 West Plano Parkway, Plano, Texas 75075

(972) 379-0000

Medicare record for the nursing home on this campus

The Healthcare Resort of Plano includes The Healthcare Resort of Plano, a Medicare-certified nursing home at the same address. Everything below is Medicare's record for that nursing home. It does not rate The Healthcare Resort of Plano's other levels of care, which the state licenses and inspects separately.

From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov

At its most recent standard inspection, on June 26, 2025, state inspectors cited 7 health deficiencies (the Texas average is 9.4).

Nurses and nurse aides spend 3 hours 49 minutes with each resident a day, above the Texas average of 3 hours 23 minutes.

Medicare fined The Healthcare Resort of Plano 2 times in the last three years, $16,438 in total.

Staffing

MeasureThis home
Nurse and aide time per resident, per day3 hours 49 minutesAbove the Texas average
Registered nurse time per resident, per day43 minutesAbove the Texas average
Nursing staff who left in the past year55%

Inspections

15 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.

December 2, 2025 · Complaint investigation · 1 citation

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareFrom a complaintCorrected Dec 3, 2025

June 26, 2025 · Standard inspection · 6 citations

  • Provide and implement an infection prevention and control program.

    Risk of harm, no one hurt, a pattern (level E)Infection ControlFrom a complaintCorrected Jul 31, 2025
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceFrom a complaintCorrected Jul 31, 2025
  • Provide safe and appropriate respiratory care for a resident when needed.

    Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareFrom a complaintCorrected Jul 31, 2025
  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Jul 31, 2025
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Jul 31, 2025
  • Keep residents' personal and medical records private and confidential.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Jul 31, 2025
October 9, 2024 · Complaint investigation · 1 citation+
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceFrom a complaintCorrected Oct 31, 2024
September 10, 2024 · Complaint investigation · 1 citation+
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Immediate danger to residents, a few residents (level J)Quality of Life and CareFrom a complaintAlready fixed by May 31, 2024
May 16, 2024 · Standard inspection · 5 citations+
  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Jun 17, 2024
  • Provide and implement an infection prevention and control program.

    Risk of harm, no one hurt, a pattern (level E)Infection ControlCorrected Jun 17, 2024
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected Jun 17, 2024
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected Jun 17, 2024
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jun 17, 2024
November 16, 2023 · Complaint investigation · 1 citation+
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Residents were harmed, a few residents (level G)Quality of Life and CareFrom a complaintCorrected Jan 1, 2024

Fines and payment denials

2 fines totaling $16,438 and 1 Medicare payment denial in the last three years.

  • September 10, 2024Fine: $8,995
  • November 16, 2023Payment denial, 12 days
  • November 16, 2023Fine: $7,443

About the home, per Medicare

Ownership
Non profit - Other
Legal business name
Oak Point Healthcare Inc
Medicare-certified beds
70
Average residents per day
65
Accepts
Medicare and Medicaid
First certified
May 12, 2016
Part of a chain
The Ensign Group, 344 homes
Inside a hospital
No
Continuing care retirement community
No
Resident or family council
Resident
Sprinklers in all required areas
Yes
CMS Certification Number
676395

Location

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3325 West Plano ParkwayPlano, TX 75075

12 other communities within 10 miles

Senior living near Plano

Questions about The Healthcare Resort of Plano

Does The Healthcare Resort of Plano have a nursing home?+

Yes. The Healthcare Resort of Plano is a Medicare-certified nursing home on the same campus. Its Medicare record of inspections, staffing and fines is below. That record covers the nursing home only, not The Healthcare Resort of Plano's other levels of care.

How did The Healthcare Resort of Plano do on its last inspection?+

State inspectors visited on June 26, 2025 and cited 7 health deficiencies, 7 of them from complaint investigations. The Texas average is 9.4.

How much nursing care does each resident get at The Healthcare Resort of Plano?+

Nurses and aides spend 3 hours 49 minutes with each resident per day, including 43 minutes from registered nurses. 55% of nursing staff left over the past year.

Has The Healthcare Resort of Plano been fined by Medicare?+

Yes. Medicare fined The Healthcare Resort of Plano 2 times in the last three years, totaling $16,438.

How much does assisted living cost?+

The national median is around $6,200 per month, though it ranges from roughly $4,500 to $11,800 depending on location, apartment size, and level of care.

Does Medicare pay for assisted living?+

Medicare does not cover the room-and-board cost of assisted living. Medicaid may help in many states through waivers, and VA benefits can offset costs for eligible veterans.

What's the difference from a nursing home?+

Assisted living is for people who need help with daily tasks but are largely independent. Nursing homes (skilled nursing) provide 24-hour medical and rehabilitative care.

Senior living in Plano Assisted Living in Texas Assisted Living guide Information last updated October 2026