Arbor House Of Waco
State licensed2418 Marketplace Dr., Waco, TX 76711
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The Chateau Waco brings together experienced medical staff and compassionate care in a skilled nursing and rehabilitation setting designed for recovery and healing. Our Waco, Texas community focuses on helping residents regain strength and independence through personalized treatment plans and professional nursing support.
Capacity
123 residents
Medicare rating
1 of 5 stars
Location
Waco, TX
Status
Listed in a public registry
2430 Market Place Drive, Waco, Texas 76711
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
Medicare rates The Chateau Waco 1 out of 5 stars overall, which it describes as much below average. The average across Texas's nursing homes is 2.7 stars.
At its most recent standard inspection, on March 19, 2026, state inspectors cited 5 health deficiencies (the Texas average is 9.4).
Nurses and nurse aides spend 3 hours 29 minutes with each resident a day, about the same as the Texas average.
Medicare fined The Chateau Waco 4 times in the last three years, $72,056 in total.
Overall
much below average
Combines the three ratings below
Health inspections
much below average
Results of state inspections over three years
Staffing
much below average
Nurse hours per resident and staff turnover
Quality of resident care
above average
Outcomes like falls, pressure ulcers and rehospitalization
Texas average: 2.7 stars across 1,177 nursing homes. National average: 3.0 stars.
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 29 minutes |
| Registered nurse time per resident, per day | 23 minutesBelow the Texas average |
| Nursing staff who left in the past year | 74%Above the Texas average |
2 administrators have left the home in the past year.
30 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
March 19, 2026 · Standard inspection · 3 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Provide and implement an infection prevention and control program.
January 23, 2026 · Complaint investigation · 1 citation
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Ensure that residents are free from significant medication errors.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Provide safe and appropriate respiratory care for a resident when needed.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Provide safe and appropriate respiratory care for a resident when needed.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Provide and implement an infection prevention and control program.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Ensure each resident receives an accurate assessment.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Provide and implement an infection prevention and control program.
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
4 fines totaling $72,056 in the last three years.
2430 Market Place DriveWaco, TX 76711
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Medicare rates The Chateau Waco 1 out of 5 stars overall (much below average). Health inspections: 1 stars. Staffing: 1 stars. Quality of resident care: 4 stars. Source: CMS Care Compare, data as of September 1, 2026.
State inspectors visited on March 19, 2026 and cited 5 health deficiencies, 2 of them from complaint investigations. The Texas average is 9.4.
Nurses and aides spend 3 hours 29 minutes with each resident per day, including 23 minutes from registered nurses. 74% of nursing staff left over the past year.
Yes. Medicare fined The Chateau Waco 4 times in the last three years, totaling $72,056.
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
Medicare rates nursing homes 1–5 stars on health inspections, staffing, and quality measures. We show these ratings so you can compare quality at a glance.