Quality Care Homes 2
State licensed757 - 44th Avenue, San Francisco, CA 94121
Assisted Living
Assisted livingResidential care for the elderly (RCFE)24-hour personal care
Call for pricing
Prices not published
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State licensedAssisted Living
Sutro Heights
San Francisco, CaliforniaState inspected May 20, 2026, 41 citations since 2021
About Sutro Heights
Sutro Heights brings compassionate assisted living to San Francisco's 94121 neighborhood, where experienced caregivers support daily living activities while residents maintain meaningful independence. This California community understands that quality senior care means respecting individual preferences and fostering genuine connections.
Community at a glance
Capacity
14 residents
State license
#385601097, Licensed
Location
San Francisco, CA
Status
Listed in a public registry
Care & services offered
Assisted Living
Contact & location
659 45th Street, San Francisco, California 94121
California inspection record
From the California Department of Social Services, Community Care Licensing Division, which licenses and inspects Sutro Heights. Checked October 8, 2026. See the state's record and reports
State inspectors last visited Sutro Heights on May 20, 2026.
Since December 2021, California's Community Care Licensing Division has made 4 routine inspections, 19 complaint visits and 8 other visits.
Inspectors issued 17 Type A citations and 24 Type B citations. A Type A citation means an immediate risk to residents' health, safety or personal rights.
Across 7,137 licensed communities in California, the average in the state's record is 5.9 citations and 27% have none.
The state investigated 11 complaints, and found 27 allegations substantiated.
Last visit
May 20, 2026
Routine inspections
4
Type A citations
17
Type B citations
24
Visits and citations
| Kind of visit | Visits | Type A | Type B |
|---|---|---|---|
| Routine inspections | 4 | 0 | 0 |
| Complaint investigations | 19 | 7 | 14 |
| Other visits | 8 | 10 | 10 |
Type A: an immediate risk to residents' health, safety or personal rights. Type B: a potential risk if not corrected. Routine inspections on Mar 17, 2026, Mar 6, 2025, Mar 21, 2024, Feb 8, 2023.
Complaints
- May 20, 20261 unsubstantiated
- July 25, 20242 allegations substantiated, 6 unsubstantiated, 1 unfounded, 1 citation
- July 25, 20241 allegation substantiated, 1 unfounded, 1 citation
- July 18, 20243 allegations substantiated, 4 unsubstantiated, 2 citations
- July 5, 202312 allegations substantiated, 2 unsubstantiated, 3 unfounded, 9 citations
- April 20, 20233 allegations substantiated, 1 unsubstantiated, 3 citations
- February 8, 20231 unsubstantiated
- February 8, 20231 unsubstantiated
- October 20, 20222 allegations substantiated, 3 unsubstantiated, 2 citations
- October 20, 20223 allegations substantiated, 2 citations
- December 27, 20211 allegation substantiated, 1 citation
- substantiated:
- the state found it more likely than not that it happened.
- inconclusive:
- the state could not prove or disprove it.
- unsubstantiated:
- it may have happened, but there was not enough evidence.
- unfounded:
- the state found it false or not possible.
License
- License number
- 385601097
- License type
- Residential Care Elderly
- Status
- Licensed
- Licensed capacity
- 14 residents
- Licensed since
- March 23, 2021
- Licensee
- Sutro Heights Corporation
- Administrator
- Pacaldo, Juliet
Location
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659 45th StreetSan Francisco, CA 94121
12 other communities within 10 miles
Senior living near San Francisco
738 LA PLAYA ST, San Francisco, CA 94121
Adult Day Services
Adult day servicesDaytime supervision & activitiesRespite for caregivers
Call for pricing
Prices not published
Stella's Care Home I
State licensed616 39th Avenue, San Francisco, CA 94121
Assisted Living
Assisted livingResidential care for the elderly (RCFE)24-hour personal care
Call for pricing
Prices not published
Assisted Living: frequently asked questions
Has Sutro Heights had any violations?+
California's Community Care Licensing Division has issued Sutro Heights 17 Type A citations and 24 Type B citations since December 2021. Type A means an immediate risk to residents' health, safety or personal rights; Type B means a potential risk if not corrected.
When was Sutro Heights last inspected?+
State inspectors last visited on May 20, 2026. Each visit's report is public on the state's facility search.
Have there been complaints about Sutro Heights?+
The state investigated 11 complaints since December 2021. Of the allegations, 27 were substantiated, 0 inconclusive, 19 unsubstantiated and 5 unfounded.
How much does assisted living cost?+
The national median is around $6,200 per month, though it ranges from roughly $4,500 to $11,800 depending on location, apartment size, and level of care.
Does Medicare pay for assisted living?+
Medicare does not cover the room-and-board cost of assisted living. Medicaid may help in many states through waivers, and VA benefits can offset costs for eligible veterans.
What's the difference from a nursing home?+
Assisted living is for people who need help with daily tasks but are largely independent. Nursing homes (skilled nursing) provide 24-hour medical and rehabilitative care.