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Medicare-certifiedSkilled Nursing

Sunterra Springs Springfield

Springfield, MissouriMedicare inspection record
(417) 720-8050

About Sunterra Springs Springfield

Sunterra Springs Springfield provides skilled nursing and rehabilitation services to residents throughout Springfield, Missouri who need specialized medical care and recovery support. Our team of experienced nurses and therapists work closely with each person to help them regain independence and return home stronger.

Community at a glance

Capacity

38 residents

Location

Springfield, MO

Status

Listed in a public registry

Care & services offered

Skilled Nursing

Contact & location

4935 S NATIONAL AVE, Springfield, Missouri 65810

(417) 720-8050

Medicare inspection record

From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov

At its most recent standard inspection, on June 2, 2025, state inspectors cited 11 health deficiencies (the Missouri average is 11.4).

Nurses and nurse aides spend 3 hours 59 minutes with each resident a day, above the Missouri average of 3 hours 26 minutes.

Staffing

MeasureThis home
Nurse and aide time per resident, per day3 hours 59 minutesAbove the Missouri average
Registered nurse time per resident, per day1 hour 12 minutesAbove the Missouri average
Nursing staff who left in the past year66%Above the Missouri average

Inspections

22 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.

June 2, 2025 · Standard inspection · 11 citations

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryCorrected Jul 17, 2025
  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Risk of harm, no one hurt, a pattern (level E)EnvironmentalCorrected Jul 9, 2025
  • Provide and implement an infection prevention and control program.

    Risk of harm, no one hurt, a pattern (level E)Infection ControlCorrected Sep 6, 2025
  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Risk of harm, no one hurt, a pattern (level E)Freedom from Abuse, Neglect, and ExploitationCorrected Jun 3, 2025
  • Provide safe and appropriate respiratory care for a resident when needed.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jul 11, 2025
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jul 11, 2025
  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jul 11, 2025
  • Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jul 11, 2025
  • Provide safe, appropriate pain management for a resident who requires such services.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Jul 11, 2025
  • Ensure medication error rates are not 5 percent or greater.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Jul 11, 2025
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Sep 6, 2025

March 4, 2025 · Complaint investigation · 1 citation

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Apr 18, 2025
August 5, 2024 · Complaint investigation · 2 citations+
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Sep 19, 2024
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Sep 19, 2024
November 9, 2023 · Standard inspection · 8 citations+
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryCorrected Dec 21, 2023
  • Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

    Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Dec 21, 2023
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Dec 21, 2023
  • Ensure that residents are free from significant medication errors.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Dec 21, 2023
  • Ensure medication error rates are not 5 percent or greater.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Dec 21, 2023
  • Provide and implement an infection prevention and control program.

    Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected Dec 21, 2023
  • Allow residents to self-administer drugs if determined clinically appropriate.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Dec 21, 2023
  • Ensure each resident receives an accurate assessment.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Dec 21, 2023

Fines and payment denials

1 Medicare payment denial in the last three years.

  • June 2, 2025Payment denial, 4 days

About the home, per Medicare

Ownership
For profit - Limited Liability company
Legal business name
Sunterra Springfield Oc LLC
Medicare-certified beds
38
Average residents per day
37
Accepts
Medicare
First certified
August 23, 2018
Part of a chain
Sunterra Springs, 4 homes
Inside a hospital
No
Continuing care retirement community
No
Resident or family council
None
Sprinklers in all required areas
Yes
CMS Certification Number
265871

Location

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4935 S NATIONAL AVESpringfield, MO 65810

12 other communities within 10 miles

Senior living near Springfield

Questions about Sunterra Springs Springfield

How did Sunterra Springs Springfield do on its last inspection?+

State inspectors visited on June 2, 2025 and cited 11 health deficiencies, 1 of them from complaint investigations. The Missouri average is 11.4.

How much nursing care does each resident get at Sunterra Springs Springfield?+

Nurses and aides spend 3 hours 59 minutes with each resident per day, including 1 hour 12 minutes from registered nurses. 66% of nursing staff left over the past year.

Has Sunterra Springs Springfield been fined by Medicare?+

Medicare's records show no fines against Sunterra Springs Springfield in the last three years.

Does Medicare cover skilled nursing?+

Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.

How much does a nursing home cost?+

A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.

What is the CMS star rating?+

Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.

Senior living in Springfield Skilled Nursing in Missouri Skilled Nursing guide Information last updated October 2026