Willow View
State licensed3553 S 41ST ST, Milwaukee, WI 53221
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Sunrise Health Services provides comprehensive skilled nursing and rehabilitation care in Milwaukee, Wisconsin, where experienced clinical teams focus on helping residents regain strength and independence. Our approach combines medical expertise with compassionate support, ensuring each person receives personalized treatment plans tailored to their recovery goals.
Capacity
99 residents
Location
Milwaukee, WI
Status
Listed in a public registry
3540 S 43RD ST, Milwaukee, Wisconsin 53220
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on July 24, 2025, state inspectors cited 8 health deficiencies (the Wisconsin average is 9.5).
Nurses and nurse aides spend 3 hours 15 minutes with each resident a day, below the Wisconsin average of 4 hours 13 minutes.
Medicare fined Sunrise Health Services 2 times in the last three years, $113,910 in total.
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 15 minutesBelow the Wisconsin average |
| Registered nurse time per resident, per day | 36 minutesBelow the Wisconsin average |
| Nursing staff who left in the past year | 30%Below the Wisconsin average |
1 administrator has left the home in the past year.
27 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
February 25, 2026 · Complaint investigation · 1 citation
Respond appropriately to all alleged violations.
July 24, 2025 · Standard inspection · 7 citations
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Honor the resident's right to manage his or her financial affairs.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Provide behavior health training consistent with the requirements and as determined by a facility assessment.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Provide or get specialized rehabilitative services as required for a resident.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
2 fines totaling $113,910 in the last three years.
3540 S 43RD STMilwaukee, WI 53220
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State inspectors visited on July 24, 2025 and cited 8 health deficiencies, 2 of them from complaint investigations. The Wisconsin average is 9.5.
Nurses and aides spend 3 hours 15 minutes with each resident per day, including 36 minutes from registered nurses. 30% of nursing staff left over the past year.
Yes. Medicare fined Sunrise Health Services 2 times in the last three years, totaling $113,910.
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.