100 S 9TH ST, Milbank, SD 57252
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St William's Care Center brings skilled nursing and rehabilitation services to Milbank, South Dakota with compassionate, personalized care. Our team supports recovery and wellness through evidence-based treatment plans tailored to each resident's needs, helping families navigate transitions with confidence and comfort.
Capacity
60 residents
Location
Milbank, SD
Status
Listed in a public registry
103 N VIOLA ST, Milbank, South Dakota 57252
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on February 19, 2026, state inspectors cited 10 health deficiencies (the South Dakota average is 6.7).
Nurses and nurse aides spend 3 hours 6 minutes with each resident a day, below the South Dakota average of 3 hours 47 minutes.
Medicare fined St William's Care Center 3 times in the last three years, $132,723 in total.
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 6 minutesBelow the South Dakota average |
| Registered nurse time per resident, per day | 29 minutesBelow the South Dakota average |
| Nursing staff who left in the past year | 39%Below the South Dakota average |
1 administrator has left the home in the past year.
20 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
February 19, 2026 · Standard inspection · 9 citations
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Provide and implement an infection prevention and control program.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Ensure services provided by the nursing facility meet professional standards of quality.
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
February 19, 2026 · Complaint investigation · 1 citation
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Ensure medication error rates are not 5 percent or greater.
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Respond appropriately to all alleged violations.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Protect each resident from the wrongful use of the resident's belongings or money.
3 fines totaling $132,723 in the last three years.
103 N VIOLA STMilbank, SD 57252
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State inspectors visited on February 19, 2026 and cited 10 health deficiencies, 1 of them from complaint investigations. The South Dakota average is 6.7.
Nurses and aides spend 3 hours 6 minutes with each resident per day, including 29 minutes from registered nurses. 39% of nursing staff left over the past year.
Yes. Medicare fined St William's Care Center 3 times in the last three years, totaling $132,723.
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.