150 HIGHLAND AVE, Rochester, NY 14620
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Medicare-certifiedSkilled Nursing
St. John's Health Care Corporation
Rochester, New YorkMedicare inspection record
About St. John's Health Care Corporation
St. John's Health Care Corporation in Rochester, New York provides skilled nursing and rehabilitation services designed to help patients regain independence after surgery or illness. Our compassionate team focuses on personalized recovery plans, therapeutic services, and the medical support families trust during vulnerable transitions.
Community at a glance
Capacity
455 residents
Location
Rochester, NY
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
150 Highland Avenue, Rochester, New York 14620
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on June 9, 2025, state inspectors cited 14 health deficiencies (the New York average is 8.0).
Nurses and nurse aides spend 4 hours 15 minutes with each resident a day, above the New York average of 3 hours 38 minutes.
Medicare fined St. John's Health Care Corporation 2 times in the last three years, $141,034 in total.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 4 hours 15 minutesAbove the New York average |
| Registered nurse time per resident, per day | 39 minutesBelow the New York average |
| Nursing staff who left in the past year | 47%Above the New York average |
Inspections
25 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
June 9, 2025 · Standard inspection · 14 citations
Provide care and assistance to perform activities of daily living for any resident who is unable.
Residents were harmed, a few residents (level G)Quality of Life and CareCorrected Aug 8, 2025Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Residents were harmed, a few residents (level G)Quality of Life and CareCorrected Aug 8, 2025Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningCorrected Aug 8, 2025Allow residents to self-administer drugs if determined clinically appropriate.
Risk of harm, no one hurt, a pattern (level E)Resident RightsCorrected Sep 5, 2025Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Risk of harm, no one hurt, a pattern (level E)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Aug 8, 2025Respond appropriately to all alleged violations.
Risk of harm, no one hurt, a pattern (level E)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Aug 8, 2025Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected Sep 22, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Aug 8, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Sep 5, 2025Reasonably accommodate the needs and preferences of each resident.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Aug 8, 2025Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Sep 5, 2025Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Risk of harm, no one hurt, a few residents (level D)Nutrition and DietaryCorrected Aug 8, 2025Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected Aug 8, 2025Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Minimal harm or risk, a pattern (level B)Resident RightsCorrected Aug 8, 2025
December 13, 2023 · Standard inspection · 11 citations
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Residents were harmed, a few residents (level G)Quality of Life and CareFrom a complaintCorrected Feb 11, 2024Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceFrom a complaintCorrected Feb 11, 2024Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Risk of harm, no one hurt, a pattern (level E)AdministrationFrom a complaintCorrected Feb 11, 2024Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryFrom a complaintCorrected Feb 11, 2024Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Feb 11, 2024Assure that each resident’s assessment is updated at least once every 3 months.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Feb 11, 2024Ensure that residents are free from significant medication errors.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceFrom a complaintCorrected Feb 11, 2024Provide care and assistance to perform activities of daily living for any resident who is unable.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Feb 11, 2024Provide safe and appropriate respiratory care for a resident when needed.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Feb 11, 2024Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Feb 11, 2024Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Feb 11, 2024
Fines and payment denials
2 fines totaling $141,034 in the last three years.
- June 9, 2025Fine: $77,168
- December 13, 2023Fine: $63,866
About the home, per Medicare
- Ownership
- For profit - Corporation
- Legal business name
- St Johns Health Care Corporation
- Medicare-certified beds
- 455
- Average residents per day
- 338
- Accepts
- Medicare and Medicaid
- First certified
- June 19, 1972
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 335008
Location
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150 Highland AvenueRochester, NY 14620
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Questions about St. John's Health Care Corporation
How did St. John's Health Care Corporation do on its last inspection?+
State inspectors visited on June 9, 2025 and cited 14 health deficiencies, 2 of them from complaint investigations. The New York average is 8.0.
How much nursing care does each resident get at St. John's Health Care Corporation?+
Nurses and aides spend 4 hours 15 minutes with each resident per day, including 39 minutes from registered nurses. 47% of nursing staff left over the past year.
Has St. John's Health Care Corporation been fined by Medicare?+
Yes. Medicare fined St. John's Health Care Corporation 2 times in the last three years, totaling $141,034.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.