Orchard View Terrace
State licensed1423 N 4th Street, New Richmond, WI 54017
Assisted LivingMemory Care
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Medicare-certifiedSkilled Nursing
St Croix Health Center
New Richmond, WisconsinMedicare inspection record
About St Croix Health Center
St Croix Health Center brings comprehensive skilled nursing and rehabilitation services to New Richmond, Wisconsin families. Our dedicated care team focuses on recovery and independent living, providing personalized medical support during life's transition moments.
Community at a glance
Capacity
50 residents
Location
New Richmond, WI
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
1445 N FOURTH ST, New Richmond, Wisconsin 54017
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on December 3, 2025, state inspectors cited 4 health deficiencies (the Wisconsin average is 9.5).
Nurses and nurse aides spend 5 hours 56 minutes with each resident a day, above the Wisconsin average of 4 hours 13 minutes.
Medicare has not fined St Croix Health Center in the last three years.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 5 hours 56 minutesAbove the Wisconsin average |
| Registered nurse time per resident, per day | 1 hour 3 minutesAbove the Wisconsin average |
| Nursing staff who left in the past year | 46% |
Inspections
10 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
December 3, 2025 · Standard inspection · 4 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryCorrected Dec 31, 2025Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Risk of harm, no one hurt, widespread (level F)AdministrationCorrected Dec 31, 2025Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected Dec 31, 2025Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationCorrected Dec 31, 2025
September 18, 2024 · Standard inspection · 6 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryCorrected Oct 16, 2024Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Oct 16, 2024Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Oct 16, 2024Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationCorrected Oct 16, 2024Provide care and assistance to perform activities of daily living for any resident who is unable.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Oct 16, 2024Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Oct 16, 2024
Fines and payment denials
No fines or Medicare payment denials in the last three years.
About the home, per Medicare
- Ownership
- Government - County
- Legal business name
- St Croix County
- Medicare-certified beds
- 50
- Average residents per day
- 38
- Accepts
- Medicare and Medicaid
- First certified
- June 1, 1990
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 525468
Location
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1445 N FOURTH STNew Richmond, WI 54017
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The Deerfield Terrace
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Questions about St Croix Health Center
How did St Croix Health Center do on its last inspection?+
State inspectors visited on December 3, 2025 and cited 4 health deficiencies. The Wisconsin average is 9.5.
How much nursing care does each resident get at St Croix Health Center?+
Nurses and aides spend 5 hours 56 minutes with each resident per day, including 1 hour 3 minutes from registered nurses. 46% of nursing staff left over the past year.
Has St Croix Health Center been fined by Medicare?+
Medicare's records show no fines against St Croix Health Center in the last three years.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.