3300 Springtree Dr Ne, Roanoke, VA 24012
Independent LivingActive Adult Living
Affordable senior housingIndependent livingAge 62+ community
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Medicare-certifiedSkilled Nursing
Springtree Healthcare & Rehab Center
Roanoke, VirginiaMedicare inspection record
About Springtree Healthcare & Rehab Center
Springtree Healthcare & Rehab Center brings specialized skilled nursing and rehabilitation care to Roanoke, Virginia with a focus on helping patients regain strength and independence. Our experienced team provides compassionate medical support during recovery, whether following surgery or injury.
Community at a glance
Capacity
120 residents
Location
Roanoke, VA
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
3433 SPRINGTREE DRIVE, Roanoke, Virginia 24012
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
- The most recent standard inspection is more than two years old, so these results may not reflect the home today.
At its most recent standard inspection, on May 23, 2024, state inspectors cited 15 health deficiencies (the Virginia average is 14.4).
Nurses and nurse aides spend 3 hours 41 minutes with each resident a day, about the same as the Virginia average.
Medicare has not fined Springtree Healthcare & Rehab Center in the last three years.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 41 minutes |
| Registered nurse time per resident, per day | 23 minutesBelow the Virginia average |
| Nursing staff who left in the past year | 48% |
Inspections
19 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
March 11, 2026 · Complaint investigation · 2 citations
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Apr 15, 2026Provide enough food/fluids to maintain a resident's health.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Apr 15, 2026
August 20, 2025 · Complaint investigation · 2 citations
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Risk of harm, no one hurt, a few residents (level D)Nursing and Physician ServicesFrom a complaintCorrected Sep 19, 2025Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceFrom a complaintCorrected Sep 19, 2025
May 23, 2024 · Standard inspection · 13 citations+
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected Jun 18, 2024Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jun 18, 2024Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Jun 18, 2024Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
Risk of harm, no one hurt, a few residents (level D)AdministrationCorrected Jun 18, 2024Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jun 18, 2024Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jun 18, 2024Provide timely, quality laboratory services/tests to meet the needs of residents.
Risk of harm, no one hurt, a few residents (level D)AdministrationFrom a complaintCorrected Jun 18, 2024Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jun 18, 2024Ensure each resident receives an accurate assessment.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jun 18, 2024Ensure that residents are free from significant medication errors.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Jun 18, 2024Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Jun 18, 2024Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Risk of harm, no one hurt, a few residents (level D)Nutrition and DietaryCorrected Jun 18, 2024Provide safe and appropriate respiratory care for a resident when needed.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jun 18, 2024
February 22, 2024 · Complaint investigation · 2 citations+
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected May 29, 2024Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected May 29, 2024
Fines and payment denials
No fines or Medicare payment denials in the last three years.
About the home, per Medicare
- Ownership
- For profit - Corporation
- Legal business name
- Springtree Operations LLC
- Medicare-certified beds
- 120
- Average residents per day
- 113
- Accepts
- Medicare and Medicaid
- First certified
- July 14, 2004
- Part of a chain
- Lifeworks Rehab, 64 homes
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 495378
Location
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3433 SPRINGTREE DRIVERoanoke, VA 24012
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Questions about Springtree Healthcare & Rehab Center
How did Springtree Healthcare & Rehab Center do on its last inspection?+
State inspectors visited on May 23, 2024 and cited 15 health deficiencies, 3 of them from complaint investigations. The Virginia average is 14.4.
How much nursing care does each resident get at Springtree Healthcare & Rehab Center?+
Nurses and aides spend 3 hours 41 minutes with each resident per day, including 23 minutes from registered nurses. 48% of nursing staff left over the past year.
Has Springtree Healthcare & Rehab Center been fined by Medicare?+
Medicare's records show no fines against Springtree Healthcare & Rehab Center in the last three years.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.