320 SPRING STREET, Westbrook, ME 04092
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Assisted LivingSkilled Nursing
Springbrook Center
Westbrook, MaineNursing home on site: Medicare record
About Springbrook Center
Springbrook Center brings skilled nursing and rehabilitation care to Westbrook, Maine with a focus on personalized recovery. Our team supports patients through healing transitions with attentive medical oversight and therapeutic services designed to help you regain independence and return home.
Community at a glance
Capacity
123 residents
Location
Westbrook, ME
Status
Listed in a public registry
Care & services offered
Assisted LivingSkilled Nursing
Contact & location
300 SPRING ST, Westbrook, Maine 04092
Medicare record for the nursing home on this campus
Springbrook Center includes Springbrook Center, a Medicare-certified nursing home at the same address. Everything below is Medicare's record for that nursing home. It does not rate Springbrook Center's other levels of care, which the state licenses and inspects separately.
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
- The most recent standard inspection is more than two years old, so these results may not reflect the home today.
At its most recent standard inspection, on July 19, 2024, state inspectors cited 14 health deficiencies (the Maine average is 10.8).
Nurses and nurse aides spend 3 hours 47 minutes with each resident a day, below the Maine average of 4 hours 20 minutes.
Medicare fined Springbrook Center 2 times in the last three years, $17,388 in total.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 47 minutesBelow the Maine average |
| Registered nurse time per resident, per day | 1 hour 14 minutesAbove the Maine average |
| Nursing staff who left in the past year | 35%Below the Maine average |
Inspections
23 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
October 28, 2025 · Complaint investigation · 3 citations
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Residents were harmed, a few residents (level G)Quality of Life and CareFrom a complaintCorrected Dec 9, 2025Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Dec 9, 2025Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Nov 13, 2025
July 31, 2025 · Complaint investigation · 1 citation
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Sep 11, 2025
May 12, 2025 · Complaint investigation · 1 citation+
Ensure that residents are free from significant medication errors.
Residents were harmed, a few residents (level G)Pharmacy ServiceFrom a complaintCorrected Jun 4, 2025
July 19, 2024 · Standard inspection · 11 citations+
Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a pattern (level E)Infection ControlCorrected Oct 10, 2024Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningCorrected Oct 10, 2024Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Risk of harm, no one hurt, a pattern (level E)Resident RightsCorrected Sep 2, 2024Provide care and assistance to perform activities of daily living for any resident who is unable.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Sep 2, 2024Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Sep 2, 2024Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Sep 2, 2024Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Sep 2, 2024Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Risk of harm, no one hurt, a few residents (level D)Nursing and Physician ServicesCorrected Sep 2, 2024Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Oct 10, 2024Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Risk of harm, no one hurt, a few residents (level D)AdministrationCorrected Oct 10, 2024Provide or obtain dental services for each resident.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Sep 2, 2024
April 25, 2024 · Complaint investigation · 1 citation+
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected May 28, 2024
February 28, 2024 · Complaint investigation · 2 citations+
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareFrom a complaintCorrected Apr 1, 2024Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Apr 1, 2024
January 18, 2024 · Complaint investigation · 1 citation+
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Feb 16, 2024
December 6, 2023 · Complaint investigation · 2 citations+
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Risk of harm, no one hurt, a pattern (level E)Resident RightsFrom a complaintCorrected Jan 17, 2024Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningFrom a complaintCorrected Jan 17, 2024
November 28, 2023 · Complaint investigation · 1 citation+
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Risk of harm, no one hurt, a pattern (level E)Resident RightsFrom a complaintCorrected Jan 17, 2024
Fines and payment denials
2 fines totaling $17,388 and 1 Medicare payment denial in the last three years.
- October 28, 2025Fine: $9,110
- October 28, 2025Payment denial, 19 days
- May 12, 2025Fine: $8,278
About the home, per Medicare
- Ownership
- For profit - Corporation
- Legal business name
- Westbrook Operations, LLC
- Medicare-certified beds
- 123
- Average residents per day
- 115
- Accepts
- Medicare and Medicaid
- First certified
- July 15, 1991
- Part of a chain
- Genesis Healthcare, 184 homes
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 205068
Location
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300 SPRING STWestbrook, ME 04092
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Questions about Springbrook Center
Does Springbrook Center have a nursing home?+
Yes. Springbrook Center is a Medicare-certified nursing home on the same campus. Its Medicare record of inspections, staffing and fines is below. That record covers the nursing home only, not Springbrook Center's other levels of care.
How did Springbrook Center do on its last inspection?+
State inspectors visited on July 19, 2024 and cited 14 health deficiencies, 4 of them from complaint investigations. The Maine average is 10.8.
How much nursing care does each resident get at Springbrook Center?+
Nurses and aides spend 3 hours 47 minutes with each resident per day, including 1 hour 14 minutes from registered nurses. 35% of nursing staff left over the past year.
Has Springbrook Center been fined by Medicare?+
Yes. Medicare fined Springbrook Center 2 times in the last three years, totaling $17,388.
How much does assisted living cost?+
The national median is around $6,200 per month, though it ranges from roughly $4,500 to $11,800 depending on location, apartment size, and level of care.
Does Medicare pay for assisted living?+
Medicare does not cover the room-and-board cost of assisted living. Medicaid may help in many states through waivers, and VA benefits can offset costs for eligible veterans.
What's the difference from a nursing home?+
Assisted living is for people who need help with daily tasks but are largely independent. Nursing homes (skilled nursing) provide 24-hour medical and rehabilitative care.