Serene Vista Board And Care
State licensed184 Calistoga Rd, Santa Rosa, CA 95409
Assisted Living
Assisted livingResidential care for the elderly (RCFE)24-hour personal care
Call for pricing
Prices not published
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State licensedAssisted LivingSkilled Nursing
Spring Lake Village
Santa Rosa, CaliforniaNursing home on site: Medicare record
About Spring Lake Village
Spring Lake Village brings personalized assisted living to Santa Rosa, California, where trained staff support daily activities while residents maintain independence and dignity. Our community combines practical care with genuine attention to each person's individual needs and preferences.
Community at a glance
Capacity
679 residents
State license
#490107656, Licensed
Location
Santa Rosa, CA
Status
Listed in a public registry
Care & services offered
Assisted LivingSkilled Nursing
Contact & location
5555 Montgomery Drive, Santa Rosa, California 95409
California inspection record
From the California Department of Social Services, Community Care Licensing Division, which licenses and inspects Spring Lake Village. Checked October 8, 2026. See the state's record and reports
State inspectors last visited Spring Lake Village on August 20, 2026.
Since June 2022, California's Community Care Licensing Division has made 5 routine inspections, 6 complaint visits and 4 other visits.
Inspectors issued 2 Type A citations. A Type A citation means an immediate risk to residents' health, safety or personal rights.
Across 7,137 licensed communities in California, the average in the state's record is 5.9 citations and 27% have none.
The state investigated 5 complaints, and substantiated none of the allegations.
Last visit
Aug 20, 2026
Routine inspections
5
Type A citations
2
Type B citations
0
Visits and citations
| Kind of visit | Visits | Type A | Type B |
|---|---|---|---|
| Routine inspections | 5 | 0 | 0 |
| Complaint investigations | 6 | 0 | 0 |
| Other visits | 4 | 2 | 0 |
Type A: an immediate risk to residents' health, safety or personal rights. Type B: a potential risk if not corrected. Routine inspections on Aug 11, 2026, Jul 29, 2025, Aug 16, 2024, Aug 21, 2023, Jun 17, 2022.
Complaints
- September 25, 20251 unfounded
- February 7, 20251 unfounded
- May 10, 20241 unsubstantiated
- May 10, 20241 unsubstantiated
- June 24, 20221 unfounded
- substantiated:
- the state found it more likely than not that it happened.
- inconclusive:
- the state could not prove or disprove it.
- unsubstantiated:
- it may have happened, but there was not enough evidence.
- unfounded:
- the state found it false or not possible.
License
- License number
- 490107656
- License type
- RCFE-Continuing Care Retirement Community
- Status
- Licensed
- Licensed capacity
- 679 residents
- Licensed since
- August 7, 1993
- Licensee
- Front Porch Communities and Services
- Administrator
- Ferdinand Buot
Medicare record for the nursing home on this campus
Spring Lake Village includes Spring Lake Village, a Medicare-certified nursing home at the same address. Everything below is Medicare's record for that nursing home. It does not rate Spring Lake Village's other levels of care, which the state licenses and inspects separately.
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on January 22, 2026, state inspectors cited 4 health deficiencies (the California average is 15.5).
Nurses and nurse aides spend 5 hours 32 minutes with each resident a day, above the California average of 4 hours 31 minutes.
Medicare has not fined Spring Lake Village in the last three years.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 5 hours 32 minutesAbove the California average |
| Registered nurse time per resident, per day | 1 hour 6 minutesAbove the California average |
| Nursing staff who left in the past year | 22%Below the California average |
Inspections
20 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
January 22, 2026 · Standard inspection · 4 citations
Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a pattern (level E)Infection ControlCorrected Feb 13, 2026Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationCorrected Feb 13, 2026Provide care and assistance to perform activities of daily living for any resident who is unable.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Feb 13, 2026Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Feb 13, 2026
April 15, 2025 · Complaint investigation · 1 citation
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected May 15, 2025
February 13, 2025 · Standard inspection · 15 citations+
Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, widespread (level F)Infection ControlCorrected Mar 14, 2025Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.
Risk of harm, no one hurt, widespread (level F)Infection ControlCorrected Mar 14, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Mar 14, 2025Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Risk of harm, no one hurt, a few residents (level D)Nutrition and DietaryCorrected Mar 14, 2025Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Mar 14, 2025Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Mar 14, 2025Ensure that residents are free from significant medication errors.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Mar 14, 2025Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Mar 14, 2025Dispose of garbage and refuse properly.
Risk of harm, no one hurt, a few residents (level D)Nutrition and DietaryCorrected Mar 14, 2025Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Mar 14, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Mar 14, 2025Ensure medication error rates are not 5 percent or greater.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Mar 14, 2025Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Risk of harm, no one hurt, a few residents (level D)Nutrition and DietaryCorrected Mar 14, 2025Provide safe, appropriate pain management for a resident who requires such services.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Mar 14, 2025Reasonably accommodate the needs and preferences of each resident.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Mar 14, 2025
Fines and payment denials
No fines or Medicare payment denials in the last three years.
About the home, per Medicare
- Ownership
- Non profit - Corporation
- Legal business name
- Front Porch Communities and Services
- Medicare-certified beds
- 70
- Average residents per day
- 42
- Accepts
- Medicare
- First certified
- December 4, 1986
- Part of a chain
- Front Porch, 9 homes
- Inside a hospital
- No
- Continuing care retirement community
- Yes
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 555268
Location
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5555 Montgomery DriveSanta Rosa, CA 95409
12 other communities within 10 miles
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Serenity Villa II
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Questions about Spring Lake Village
Has Spring Lake Village had any violations?+
California's Community Care Licensing Division has issued Spring Lake Village 2 Type A citations and 0 Type B citations since June 2022. Type A means an immediate risk to residents' health, safety or personal rights; Type B means a potential risk if not corrected.
When was Spring Lake Village last inspected?+
State inspectors last visited on August 20, 2026. Each visit's report is public on the state's facility search.
Have there been complaints about Spring Lake Village?+
The state investigated 5 complaints since June 2022. Of the allegations, 0 were substantiated, 0 inconclusive, 2 unsubstantiated and 3 unfounded.
Does Spring Lake Village have a nursing home?+
Yes. Spring Lake Village is a Medicare-certified nursing home on the same campus. Its Medicare record of inspections, staffing and fines is below. That record covers the nursing home only, not Spring Lake Village's other levels of care.
How did Spring Lake Village do on its last inspection?+
State inspectors visited on January 22, 2026 and cited 4 health deficiencies. The California average is 15.5.
How much nursing care does each resident get at Spring Lake Village?+
Nurses and aides spend 5 hours 32 minutes with each resident per day, including 1 hour 6 minutes from registered nurses. 22% of nursing staff left over the past year.
Has Spring Lake Village been fined by Medicare?+
Medicare's records show no fines against Spring Lake Village in the last three years.
How much does assisted living cost?+
The national median is around $6,200 per month, though it ranges from roughly $4,500 to $11,800 depending on location, apartment size, and level of care.
Does Medicare pay for assisted living?+
Medicare does not cover the room-and-board cost of assisted living. Medicaid may help in many states through waivers, and VA benefits can offset costs for eligible veterans.
What's the difference from a nursing home?+
Assisted living is for people who need help with daily tasks but are largely independent. Nursing homes (skilled nursing) provide 24-hour medical and rehabilitative care.