5190 Wesley Park Dr, Memphis, TN 38135
Independent LivingActive Adult Living
Affordable senior housingIndependent livingAge 62+ community
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Medicare-certifiedSkilled Nursing
Spring Gate Rehab & Healthcare Center
Memphis, TennesseeMedicare inspection record
About Spring Gate Rehab & Healthcare Center
Spring Gate Rehab & Healthcare Center brings together skilled nursing and rehabilitation expertise in Memphis, Tennessee, with a focus on helping patients regain independence and strength. Our team provides personalized care plans designed for recovery, whether you're transitioning from hospitalization or managing complex medical needs.
Community at a glance
Capacity
206 residents
Location
Memphis, TN
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
3909 COVINGTON PIKE, Memphis, Tennessee 38135
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
- Spring Gate Rehab & Healthcare Center is a candidate for Medicare's Special Focus Facility list, kept for homes with a history of serious quality problems.
At its most recent standard inspection, on October 16, 2024, state inspectors cited 23 health deficiencies (the Tennessee average is 4.4).
Nurses and nurse aides spend 3 hours 57 minutes with each resident a day, about the same as the Tennessee average.
Medicare fined Spring Gate Rehab & Healthcare Center 2 times in the last three years, $128,974 in total.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 57 minutes |
| Registered nurse time per resident, per day | 50 minutesAbove the Tennessee average |
| Nursing staff who left in the past year | 68%Above the Tennessee average |
2 administrators have left the home in the past year.
Inspections
28 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
April 30, 2025 · Complaint investigation · 4 citations
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Immediate danger to residents, a few residents (level J)Quality of Life and CareFrom a complaintCorrected May 22, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected May 22, 2025Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected May 22, 2025Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Jun 21, 2025
October 16, 2024 · Standard inspection · 23 citations
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Residents were harmed, a few residents (level G)Quality of Life and CareCorrected Nov 14, 2024Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Residents were harmed, a few residents (level G)Quality of Life and CareFrom a complaintCorrected Jan 3, 2025Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Risk of harm, no one hurt, widespread (level F)Resident RightsFrom a complaintCorrected Jan 3, 2025Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareFrom a complaintCorrected Jan 3, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Nov 14, 2024Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Risk of harm, no one hurt, a pattern (level E)Nursing and Physician ServicesFrom a complaintCorrected Jan 3, 2025Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a pattern (level E)Infection ControlFrom a complaintCorrected Jan 3, 2025Provide safe and appropriate respiratory care for a resident when needed.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Nov 14, 2024Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Jan 3, 2025Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Nov 14, 2024Respond appropriately to all alleged violations.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Nov 14, 2024PASARR screening for Mental disorders or Intellectual Disabilities
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Nov 14, 2024Provide or obtain dental services for each resident.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Jan 3, 2025Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceFrom a complaintCorrected Jan 3, 2025Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Nov 14, 2024Provide care and assistance to perform activities of daily living for any resident who is unable.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jan 3, 2025Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Nov 14, 2024Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Jan 3, 2025Post nurse staffing information every day.
Risk of harm, no one hurt, a few residents (level D)Nursing and Physician ServicesFrom a complaintCorrected Jan 3, 2025Ensure each resident receives an accurate assessment.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jan 3, 2025Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Risk of harm, no one hurt, a few residents (level D)AdministrationCorrected Nov 14, 2024Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Jan 3, 2025Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Nov 14, 2024
October 16, 2024 · Complaint investigation · 1 citation+
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Jan 3, 2025
Fines and payment denials
2 fines totaling $128,974 and 1 Medicare payment denial in the last three years.
- April 30, 2025Fine: $50,749
- October 16, 2024Fine: $78,225
- October 16, 2024Payment denial, 50 days
About the home, per Medicare
- Ownership
- For profit - Limited Liability company
- Legal business name
- Memphis Operator LLC
- Medicare-certified beds
- 206
- Average residents per day
- 111
- Accepts
- Medicare and Medicaid
- First certified
- May 2, 1989
- Part of a chain
- Prestige Administrative Services, 9 homes
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 445220
Location
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3909 COVINGTON PIKEMemphis, TN 38135
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Questions about Spring Gate Rehab & Healthcare Center
How did Spring Gate Rehab & Healthcare Center do on its last inspection?+
State inspectors visited on October 16, 2024 and cited 23 health deficiencies, 13 of them from complaint investigations. The Tennessee average is 4.4.
How much nursing care does each resident get at Spring Gate Rehab & Healthcare Center?+
Nurses and aides spend 3 hours 57 minutes with each resident per day, including 50 minutes from registered nurses. 68% of nursing staff left over the past year.
Has Spring Gate Rehab & Healthcare Center been fined by Medicare?+
Yes. Medicare fined Spring Gate Rehab & Healthcare Center 2 times in the last three years, totaling $128,974.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.