Heritage Grove at Arrowood
State licensed512 N Lewis Run Road, West Mifflin, PA 15122
Assisted Living
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Medicare-certifiedSkilled Nursing
Southwestern Nursing and Rehabilitation Center
Pittsburgh, PennsylvaniaMedicare inspection record
About Southwestern Nursing and Rehabilitation Center
SOUTHWESTERN NURSING AND REHABILITATION CENTER is a for profit - corporation nursing home in PITTSBURGH, PA with 118 certified beds.
Community at a glance
Capacity
118 residents
Location
Pittsburgh, PA
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
500 NORTH LEWIS RUN ROAD, Pittsburgh, Pennsylvania 15122
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on January 24, 2025, state inspectors cited 16 health deficiencies (the Pennsylvania average is 10.0).
Nurses and nurse aides spend 3 hours 7 minutes with each resident a day, below the Pennsylvania average of 3 hours 53 minutes.
Medicare fined Southwestern Nursing and Rehabilitation Center once in the last three years, $60,520 in total.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 7 minutesBelow the Pennsylvania average |
| Registered nurse time per resident, per day | 32 minutesBelow the Pennsylvania average |
| Nursing staff who left in the past year | 65%Above the Pennsylvania average |
Inspections
43 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
July 22, 2026 · Complaint investigation · 1 citation
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceFrom a complaintCorrected Aug 5, 2026
January 24, 2025 · Standard inspection · 15 citations
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Risk of harm, no one hurt, widespread (level F)Nursing and Physician ServicesCorrected Mar 4, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryCorrected Mar 4, 2025Ensure each resident receives an accurate assessment.
Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningCorrected Mar 4, 2025Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Risk of harm, no one hurt, a pattern (level E)Freedom from Abuse, Neglect, and ExploitationCorrected Mar 4, 2025Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Mar 4, 2025Assess the resident when there is a significant change in condition
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Mar 4, 2025Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.
Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected Mar 4, 2025Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Mar 4, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Mar 4, 2025Provide training in compliance and ethics.
Minimal harm or risk, widespread (level C)AdministrationCorrected Mar 4, 2025Provide a neutral and fair arbitration process and agree to arbitrator and venue.
Minimal harm or risk, widespread (level C)AdministrationCorrected Mar 4, 2025Provide behavior health training consistent with the requirements and as determined by a facility assessment.
Minimal harm or risk, widespread (level C)AdministrationCorrected Mar 4, 2025Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
Minimal harm or risk, a pattern (level B)AdministrationCorrected Mar 4, 2025Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.
Minimal harm or risk, a pattern (level B)AdministrationCorrected Mar 4, 2025Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.
Minimal harm or risk, a pattern (level B)Resident RightsCorrected Mar 4, 2025
June 13, 2024 · Complaint investigation · 11 citations+
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Residents were harmed, a pattern (level H)Quality of Life and CareFrom a complaintCorrected Aug 6, 2024Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Residents were harmed, a few residents (level G)Quality of Life and CareFrom a complaintCorrected Aug 6, 2024Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Residents were harmed, a few residents (level G)Quality of Life and CareFrom a complaintCorrected Aug 6, 2024Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Residents were harmed, a few residents (level G)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Aug 6, 2024Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryFrom a complaintCorrected Aug 6, 2024Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Risk of harm, no one hurt, a pattern (level E)Nursing and Physician ServicesFrom a complaintCorrected Aug 6, 2024Develop, implement, and/or maintain an effective training program for all new and existing staff members.
Risk of harm, no one hurt, a pattern (level E)AdministrationFrom a complaintCorrected Aug 6, 2024Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a few residents (level D)Infection ControlFrom a complaintCorrected Aug 6, 2024Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Aug 6, 2024Provide medically-related social services to help each resident achieve the highest possible quality of life.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Aug 6, 2024Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Risk of harm, no one hurt, a few residents (level D)Nursing and Physician ServicesFrom a complaintCorrected Aug 6, 2024
March 13, 2024 · Complaint investigation · 1 citation+
Keep residents' personal and medical records private and confidential.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Apr 2, 2024
December 15, 2023 · Standard inspection · 15 citations+
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Feb 6, 2024Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Feb 6, 2024Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Feb 6, 2024Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
Risk of harm, no one hurt, a pattern (level E)Nursing and Physician ServicesCorrected Feb 6, 2024Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a pattern (level E)Infection ControlCorrected Feb 6, 2024Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Feb 6, 2024Honor the resident's right to organize and participate in resident/family groups in the facility.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Feb 6, 2024Ensure the activities program is directed by a qualified professional.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Feb 6, 2024Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Feb 6, 2024Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Risk of harm, no one hurt, a few residents (level D)AdministrationCorrected Feb 6, 2024Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Feb 6, 2024Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Feb 6, 2024Provide care and assistance to perform activities of daily living for any resident who is unable.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Feb 6, 2024Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Feb 6, 2024Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
Minimal harm or risk, widespread (level C)AdministrationCorrected Feb 6, 2024
Fines and payment denials
1 fine totaling $60,520 in the last three years.
- June 13, 2024Fine: $60,520
About the home, per Medicare
- Ownership
- For profit - Corporation
- Legal business name
- Southwestern Healthcare Operations LLC
- Medicare-certified beds
- 118
- Average residents per day
- 78
- Accepts
- Medicare and Medicaid
- First certified
- September 22, 1987
- Part of a chain
- Imperial Healthcare Group, 9 homes
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 395742
Location
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500 NORTH LEWIS RUN ROADPittsburgh, PA 15122
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Questions about Southwestern Nursing and Rehabilitation Center
How did Southwestern Nursing and Rehabilitation Center do on its last inspection?+
State inspectors visited on January 24, 2025 and cited 16 health deficiencies, 1 of them from complaint investigations. The Pennsylvania average is 10.0.
How much nursing care does each resident get at Southwestern Nursing and Rehabilitation Center?+
Nurses and aides spend 3 hours 7 minutes with each resident per day, including 32 minutes from registered nurses. 65% of nursing staff left over the past year.
Has Southwestern Nursing and Rehabilitation Center been fined by Medicare?+
Yes. Medicare fined Southwestern Nursing and Rehabilitation Center once in the last three years, totaling $60,520.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.