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State licensedAssisted LivingSkilled Nursing

Southland Living

(562) 406-7326

About Southland Living

Southland Living brings personalized assisted living to Norwalk, California, where residents receive the support they need while maintaining independence and dignity. Our compassionate team focuses on daily living assistance, medication management, and meaningful engagement.

Community at a glance

Capacity

75 residents

State license

#198601962, Licensed

Location

Norwalk, CA

Status

Listed in a public registry

Care & services offered

Assisted LivingSkilled Nursing

Contact & location

11701 Studebaker Road, Norwalk, California 90650

(562) 406-7326

California inspection record

From the California Department of Social Services, Community Care Licensing Division, which licenses and inspects Southland Living. Checked October 8, 2026. See the state's record and reports

State inspectors last visited Southland Living on May 12, 2026.

Since March 2022, California's Community Care Licensing Division has made 5 routine inspections, 20 complaint visits and 3 other visits.

Inspectors issued 4 Type B citations. A Type B citation means a potential risk if not corrected.

Across 7,137 licensed communities in California, the average in the state's record is 5.9 citations and 27% have none.

The state investigated 17 complaints, and found 3 allegations substantiated.

Last visit

May 12, 2026

Routine inspections

5

Type A citations

0

Type B citations

4

Visits and citations

Kind of visitVisitsType AType B
Routine inspections500
Complaint investigations2003
Other visits301

Type A: an immediate risk to residents' health, safety or personal rights. Type B: a potential risk if not corrected. Routine inspections on Feb 20, 2026, Jan 14, 2025, Jan 19, 2024, Jan 26, 2023, Mar 10, 2022.

Complaints

  • May 12, 20261 unsubstantiated
  • November 4, 20251 unfounded
  • May 3, 20252 unsubstantiated
  • March 20, 20255 unsubstantiated
  • August 6, 20243 unfounded
  • May 6, 20241 unsubstantiated
  • February 1, 20241 unsubstantiated
  • December 21, 20233 unsubstantiated
  • November 3, 20231 unsubstantiated
  • October 20, 20236 unfounded
  • September 28, 20232 unsubstantiated
  • August 28, 20233 unsubstantiated

Showing the 12 most recent of 17.

substantiated:
the state found it more likely than not that it happened.
inconclusive:
the state could not prove or disprove it.
unsubstantiated:
it may have happened, but there was not enough evidence.
unfounded:
the state found it false or not possible.

License

License number
198601962
License type
Residential Care Elderly
Status
Licensed
Licensed capacity
75 residents
Licensed since
February 25, 2016
Licensee
Southland Management LLC
Administrator
Tran, Victoria

Medicare record for the nursing home on this campus

Southland Living includes Southland, a Medicare-certified nursing home at the same address. Everything below is Medicare's record for that nursing home. It does not rate Southland Living's other levels of care, which the state licenses and inspects separately.

From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov

At its most recent standard inspection, on May 7, 2026, state inspectors cited 26 health deficiencies (the California average is 15.5).

Nurses and nurse aides spend 4 hours 24 minutes with each resident a day, about the same as the California average.

Medicare fined Southland 2 times in the last three years, $38,376 in total.

Staffing

MeasureThis home
Nurse and aide time per resident, per day4 hours 24 minutes
Registered nurse time per resident, per day33 minutesBelow the California average
Nursing staff who left in the past year42%Above the California average

Inspections

91 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.

May 28, 2026 · Complaint investigation · 1 citation

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Jun 17, 2026

May 7, 2026 · Standard inspection · 18 citations

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected May 31, 2026
  • Provide and implement an infection prevention and control program.

    Risk of harm, no one hurt, a pattern (level E)Infection ControlCorrected May 31, 2026
  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Risk of harm, no one hurt, a pattern (level E)Nursing and Physician ServicesCorrected May 31, 2026
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected May 31, 2026
  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected May 31, 2026
  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected May 31, 2026
  • Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationCorrected May 31, 2026
  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected May 31, 2026
  • Reasonably accommodate the needs and preferences of each resident.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected May 31, 2026
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected May 31, 2026
  • Have a policy regarding use and storage of foods brought to residents by family and other visitors.

    Risk of harm, no one hurt, a few residents (level D)Nutrition and DietaryCorrected May 31, 2026
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected May 31, 2026
  • Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

    Risk of harm, no one hurt, a few residents (level D)Nutrition and DietaryCorrected May 31, 2026
  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected May 31, 2026
  • Ensure that residents are fully informed and understand their health status, care and treatments.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected May 31, 2026
  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Risk of harm, no one hurt, a few residents (level D)EnvironmentalFrom a complaintCorrected May 31, 2026
  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected May 31, 2026
  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Risk of harm, no one hurt, a few residents (level D)EnvironmentalFrom a complaintCorrected May 31, 2026
March 13, 2026 · Complaint investigation · 3 citations+
  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Mar 31, 2026
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Mar 31, 2026
  • Respond appropriately to all alleged violations.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Mar 31, 2026
January 30, 2026 · Complaint investigation · 1 citation+
  • Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

    Risk of harm, no one hurt, a few residents (level D)AdministrationFrom a complaintCorrected Feb 19, 2026
December 17, 2025 · Complaint investigation · 1 citation+
  • Provide and implement an infection prevention and control program.

    Risk of harm, no one hurt, widespread (level F)Infection ControlFrom a complaintCorrected Jan 12, 2026
December 12, 2025 · Complaint investigation · 2 citations+
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Dec 22, 2025
  • Respond appropriately to all alleged violations.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Dec 22, 2025
July 2, 2025 · Complaint investigation · 2 citations+
  • Provide safe, appropriate pain management for a resident who requires such services.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Jul 22, 2025
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Jul 22, 2025
March 14, 2025 · Standard inspection · 31 citations+
  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Risk of harm, no one hurt, widespread (level F)EnvironmentalCorrected Apr 7, 2025
  • Provide and implement an infection prevention and control program.

    Risk of harm, no one hurt, widespread (level F)Infection ControlFrom a complaintCorrected Apr 7, 2025
  • Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Risk of harm, no one hurt, widespread (level F)AdministrationCorrected Apr 7, 2025
  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Risk of harm, no one hurt, a pattern (level E)Infection ControlCorrected Apr 7, 2025
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Apr 7, 2025
  • Reasonably accommodate the needs and preferences of each resident.

    Risk of harm, no one hurt, a pattern (level E)Resident RightsCorrected Apr 7, 2025
  • Ensure medication error rates are not 5 percent or greater.

    Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected Apr 7, 2025
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Risk of harm, no one hurt, a pattern (level E)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Apr 7, 2025
  • Ensure that residents are free from significant medication errors.

    Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected Apr 7, 2025
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningCorrected Apr 7, 2025
  • Allow residents to self-administer drugs if determined clinically appropriate.

    Risk of harm, no one hurt, a pattern (level E)Resident RightsCorrected Apr 7, 2025
  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Risk of harm, no one hurt, a pattern (level E)Resident RightsCorrected Apr 7, 2025
  • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Risk of harm, no one hurt, a pattern (level E)Nursing and Physician ServicesCorrected Apr 7, 2025
  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Apr 7, 2025
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Apr 7, 2025
  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Apr 7, 2025
  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Apr 7, 2025
  • Respond appropriately to all alleged violations.

    Risk of harm, no one hurt, a pattern (level E)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Apr 7, 2025
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningCorrected Apr 7, 2025
  • Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    Risk of harm, no one hurt, a pattern (level E)Infection ControlCorrected Apr 7, 2025
  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Apr 7, 2025
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Risk of harm, no one hurt, a pattern (level E)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Apr 7, 2025
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected Apr 7, 2025
  • Implement a program that monitors antibiotic use.

    Risk of harm, no one hurt, a pattern (level E)Infection ControlCorrected Apr 7, 2025
  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Risk of harm, no one hurt, a pattern (level E)Resident RightsCorrected Apr 7, 2025
  • Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Apr 7, 2025
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Apr 7, 2025
  • Allow resident to participate in the development and implementation of his or her person-centered plan of care.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Apr 7, 2025
  • Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Apr 7, 2025
  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Risk of harm, no one hurt, a few residents (level D)EnvironmentalCorrected Apr 7, 2025
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Apr 7, 2025
January 30, 2025 · Complaint investigation · 1 citation+
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Residents were harmed, a few residents (level G)Quality of Life and CareFrom a complaintCorrected Feb 21, 2025

Showing the 60 most recent. The full list is on Medicare.gov.

Fines and payment denials

2 fines totaling $38,376 in the last three years.

  • January 8, 2025Fine: $18,564
  • March 29, 2024Fine: $19,812

About the home, per Medicare

Ownership
For profit - Limited Liability company
Legal business name
Southland Managment LLC
Medicare-certified beds
120
Average residents per day
114
Accepts
Medicare and Medicaid
First certified
June 15, 1977
Part of a chain
The Ensign Group, 344 homes
Inside a hospital
No
Continuing care retirement community
No
Resident or family council
Resident
Sprinklers in all required areas
Yes
CMS Certification Number
555070

Location

Loading map…

11701 Studebaker RoadNorwalk, CA 90650

12 other communities within 10 miles

Senior living near Norwalk

Questions about Southland Living

Has Southland Living had any violations?+

California's Community Care Licensing Division has issued Southland Living 0 Type A citations and 4 Type B citations since March 2022. Type A means an immediate risk to residents' health, safety or personal rights; Type B means a potential risk if not corrected.

When was Southland Living last inspected?+

State inspectors last visited on May 12, 2026. Each visit's report is public on the state's facility search.

Have there been complaints about Southland Living?+

The state investigated 17 complaints since March 2022. Of the allegations, 3 were substantiated, 0 inconclusive, 23 unsubstantiated and 11 unfounded.

Does Southland Living have a nursing home?+

Yes. Southland is a Medicare-certified nursing home on the same campus. Its Medicare record of inspections, staffing and fines is below. That record covers the nursing home only, not Southland Living's other levels of care.

How did Southland do on its last inspection?+

State inspectors visited on May 7, 2026 and cited 26 health deficiencies, 10 of them from complaint investigations. The California average is 15.5.

How much nursing care does each resident get at Southland?+

Nurses and aides spend 4 hours 24 minutes with each resident per day, including 33 minutes from registered nurses. 42% of nursing staff left over the past year.

Has Southland been fined by Medicare?+

Yes. Medicare fined Southland 2 times in the last three years, totaling $38,376.

How much does assisted living cost?+

The national median is around $6,200 per month, though it ranges from roughly $4,500 to $11,800 depending on location, apartment size, and level of care.

Does Medicare pay for assisted living?+

Medicare does not cover the room-and-board cost of assisted living. Medicaid may help in many states through waivers, and VA benefits can offset costs for eligible veterans.

What's the difference from a nursing home?+

Assisted living is for people who need help with daily tasks but are largely independent. Nursing homes (skilled nursing) provide 24-hour medical and rehabilitative care.

Senior living in Norwalk Assisted Living in California Assisted Living guide Information last updated October 2026