2719 E Illinois Ave, Dallas, TX 75216
Independent LivingActive Adult Living
Affordable senior housingIndependent livingAge 62+ community
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Medicare-certifiedSkilled Nursing
Southern Oaks Therapy and Living Center
Dallas, TexasMedicare inspection record
About Southern Oaks Therapy and Living Center
Southern Oaks Therapy and Living Center in Dallas, Texas provides compassionate skilled nursing and rehabilitation care when families need it most. Our experienced team focuses on helping residents regain strength and independence through personalized therapy programs and 24-hour medical support.
Community at a glance
Capacity
150 residents
Location
Dallas, TX
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
3350 Bonnie View Rd, Dallas, Texas 75216
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on September 10, 2025, state inspectors cited 13 health deficiencies (the Texas average is 9.4).
Nurses and nurse aides spend 2 hours 37 minutes with each resident a day, below the Texas average of 3 hours 23 minutes.
Medicare has not fined Southern Oaks Therapy and Living Center in the last three years.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 2 hours 37 minutesBelow the Texas average |
| Registered nurse time per resident, per day | 17 minutesBelow the Texas average |
Inspections
24 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
July 8, 2026 · Complaint investigation · 2 citations
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Risk of harm, no one hurt, a few residents (level D)EnvironmentalFrom a complaintPlan to fix it acceptedReasonably accommodate the needs and preferences of each resident.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintPlan to fix it accepted
June 4, 2026 · Complaint investigation · 1 citation
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Jun 12, 2026
May 21, 2026 · Complaint investigation · 1 citation+
Ensure that residents are free from significant medication errors.
Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceFrom a complaintCorrected May 29, 2026
May 7, 2026 · Complaint investigation · 1 citation+
Provide enough food/fluids to maintain a resident's health.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected May 20, 2026
April 21, 2026 · Complaint investigation · 1 citation+
Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a pattern (level E)Infection ControlFrom a complaintCorrected May 9, 2026
February 15, 2026 · Complaint investigation · 2 citations+
Reasonably accommodate the needs and preferences of each resident.
Risk of harm, no one hurt, a pattern (level E)Resident RightsFrom a complaintCorrected Mar 2, 2026Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceFrom a complaintCorrected Mar 2, 2026
February 6, 2026 · Complaint investigation · 1 citation+
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Feb 23, 2026
January 14, 2026 · Complaint investigation · 1 citation+
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareFrom a complaintCorrected Jan 23, 2026
September 10, 2025 · Standard inspection · 3 citations+
Keep residents' personal and medical records private and confidential.
Risk of harm, no one hurt, a pattern (level E)Resident RightsCorrected Sep 30, 2025Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Risk of harm, no one hurt, a pattern (level E)Resident RightsCorrected Sep 30, 2025Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Risk of harm, no one hurt, a pattern (level E)Resident RightsFrom a complaintCorrected Sep 30, 2025
May 20, 2025 · Complaint investigation · 1 citation+
Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a few residents (level D)Infection ControlFrom a complaintCorrected May 21, 2025
April 23, 2025 · Complaint investigation · 2 citations+
Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected May 9, 2025Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected May 9, 2025
August 8, 2024 · Standard inspection · 8 citations+
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Risk of harm, no one hurt, widespread (level F)EnvironmentalCorrected Sep 7, 2024Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected Sep 7, 2024Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a pattern (level E)Infection ControlCorrected Sep 7, 2024Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Sep 7, 2024Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Sep 7, 2024Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Risk of harm, no one hurt, a pattern (level E)EnvironmentalCorrected Sep 7, 2024Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Sep 7, 2024Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Oct 31, 2024
Fines and payment denials
No fines or Medicare payment denials in the last three years.
About the home, per Medicare
- Ownership
- For profit - Corporation
- Legal business name
- West Wharton County Hospital District
- Medicare-certified beds
- 150
- Average residents per day
- 71
- Accepts
- Medicare and Medicaid
- First certified
- November 18, 2024
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 745056
Location
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3350 Bonnie View RdDallas, TX 75216
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Questions about Southern Oaks Therapy and Living Center
How did Southern Oaks Therapy and Living Center do on its last inspection?+
State inspectors visited on September 10, 2025 and cited 13 health deficiencies, 11 of them from complaint investigations. The Texas average is 9.4.
How much nursing care does each resident get at Southern Oaks Therapy and Living Center?+
Nurses and aides spend 2 hours 37 minutes with each resident per day, including 17 minutes from registered nurses.
Has Southern Oaks Therapy and Living Center been fined by Medicare?+
Medicare's records show no fines against Southern Oaks Therapy and Living Center in the last three years.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.