Sunrise Senior Living Of Hillcrest
State licensed13001 Hillcrest Rd, Dallas, TX 75240
Assisted LivingMemory Care
Assisted livingState-licensed (Texas HHSC)24-hour personal care
Call for pricing
Prices not published
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State licensedAssisted LivingMemory CareSkilled Nursing
Signature Pointe
Dallas, TexasNursing home on site: Medicare record
About Signature Pointe
Signature Pointe brings skilled nursing and rehabilitation expertise to Dallas, Texas with a focus on personalized recovery and compassionate care. Our team works closely with each resident to support healing and help them regain independence during their stay.
Community at a glance
Capacity
195 residents
State license
#030103, Licensed
Location
Dallas, TX
Status
Listed in a public registry
Care & services offered
Assisted LivingMemory CareSkilled Nursing
Contact & location
14655 Preston Rd, Dallas, Texas 75254
Medicare record for the nursing home on this campus
Signature Pointe includes Signature Pointe, a Medicare-certified nursing home at the same address. Everything below is Medicare's record for that nursing home. It does not rate Signature Pointe's other levels of care, which the state licenses and inspects separately.
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on April 16, 2026, state inspectors cited 25 health deficiencies (the Texas average is 9.4).
Nurses and nurse aides spend 4 hours 3 minutes with each resident a day, above the Texas average of 3 hours 23 minutes.
Medicare fined Signature Pointe once in the last three years, $38,436 in total.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 4 hours 3 minutesAbove the Texas average |
| Registered nurse time per resident, per day | 41 minutesAbove the Texas average |
| Nursing staff who left in the past year | 65%Above the Texas average |
Inspections
43 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
April 16, 2026 · Standard inspection · 15 citations
Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
Risk of harm, no one hurt, widespread (level F)Resident RightsCorrected Apr 17, 2026Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected Apr 17, 2026Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Apr 17, 2026Provide bedrooms that don't allow residents to see each other when privacy is needed.
Risk of harm, no one hurt, a pattern (level E)EnvironmentalCorrected Apr 17, 2026Provide safe and appropriate respiratory care for a resident when needed.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Apr 17, 2026Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningCorrected Apr 17, 2026Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Apr 17, 2026Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Apr 17, 2026Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Apr 17, 2026Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationCorrected Apr 17, 2026Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Apr 17, 2026Ensure each resident receives an accurate assessment.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Apr 17, 2026Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected Apr 17, 2026Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Apr 17, 2026Keep residents' personal and medical records private and confidential.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Apr 17, 2026
January 14, 2026 · Complaint investigation · 3 citations
Provide care and assistance to perform activities of daily living for any resident who is unable.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Jan 19, 2026Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Jan 19, 2026Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Jan 19, 2026
December 8, 2025 · Complaint investigation · 1 citation+
Reasonably accommodate the needs and preferences of each resident.
Risk of harm, no one hurt, a pattern (level E)Resident RightsFrom a complaintCorrected Dec 9, 2025
December 3, 2025 · Complaint investigation · 3 citations+
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceFrom a complaintCorrected Dec 6, 2025Keep residents' personal and medical records private and confidential.
Risk of harm, no one hurt, a pattern (level E)Resident RightsFrom a complaintCorrected Dec 6, 2025Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a few residents (level D)Infection ControlFrom a complaintCorrected Dec 6, 2025
November 25, 2025 · Complaint investigation · 4 citations+
Provide safe and appropriate respiratory care for a resident when needed.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Nov 26, 2025Reasonably accommodate the needs and preferences of each resident.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Nov 26, 2025Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Nov 26, 2025Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Nov 26, 2025
August 12, 2025 · Complaint investigation · 2 citations+
Reasonably accommodate the needs and preferences of each resident.
Risk of harm, no one hurt, a pattern (level E)Resident RightsFrom a complaintCorrected Aug 13, 2025Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Risk of harm, no one hurt, a pattern (level E)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Aug 13, 2025
May 9, 2025 · Complaint investigation · 3 citations+
Keep residents' personal and medical records private and confidential.
Risk of harm, no one hurt, a pattern (level E)Resident RightsFrom a complaintCorrected May 10, 2025Provide safe and appropriate respiratory care for a resident when needed.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareFrom a complaintCorrected May 10, 2025Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceFrom a complaintCorrected May 10, 2025
February 13, 2025 · Standard inspection · 5 citations+
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Feb 21, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareFrom a complaintCorrected Feb 21, 2025Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a few residents (level D)Infection ControlFrom a complaintCorrected Feb 21, 2025Provide safe and appropriate respiratory care for a resident when needed.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Feb 21, 2025Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceFrom a complaintCorrected Feb 21, 2025
June 6, 2024 · Complaint investigation · 1 citation+
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceFrom a complaintCorrected Jun 7, 2024
May 29, 2024 · Complaint investigation · 1 citation+
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceFrom a complaintCorrected May 30, 2024
December 21, 2023 · Standard inspection · 5 citations+
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Residents were harmed, a few residents (level G)Quality of Life and CareCorrected Jan 15, 2024Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningFrom a complaintCorrected Jan 15, 2024Provide care and assistance to perform activities of daily living for any resident who is unable.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Jan 15, 2024Make sure that a working call system is available in each resident's bathroom and bathing area.
Risk of harm, no one hurt, a few residents (level D)EnvironmentalCorrected Jan 15, 2024Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Jan 15, 2024
Fines and payment denials
1 fine totaling $38,436 and 1 Medicare payment denial in the last three years.
- December 21, 2023Fine: $38,436
- December 21, 2023Payment denial, 7 days
About the home, per Medicare
- Ownership
- For profit - Corporation
- Legal business name
- Lcs-Sp LLC
- Medicare-certified beds
- 195
- Average residents per day
- 111
- Accepts
- Medicare and Medicaid
- First certified
- June 26, 1998
- Part of a chain
- Life Care Services, 43 homes
- Inside a hospital
- No
- Continuing care retirement community
- Yes
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 675757
Location
14655 Preston RdDallas, TX 75254
Senior living near Dallas
Vitality Living Preston Hollow
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Assisted LivingMemory Care
Assisted livingState-licensed (Texas HHSC)24-hour personal care
Call for pricing
Prices not published
3915 EASTER AVE, Dallas, TX 75216
Assisted Living
Assisted living & personal care24-hour supervisionMedication management
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Questions about Signature Pointe
Does Signature Pointe have a nursing home?+
Yes. Signature Pointe is a Medicare-certified nursing home on the same campus. Its Medicare record of inspections, staffing and fines is below. That record covers the nursing home only, not Signature Pointe's other levels of care.
How did Signature Pointe do on its last inspection?+
State inspectors visited on April 16, 2026 and cited 25 health deficiencies, 11 of them from complaint investigations. The Texas average is 9.4.
How much nursing care does each resident get at Signature Pointe?+
Nurses and aides spend 4 hours 3 minutes with each resident per day, including 41 minutes from registered nurses. 65% of nursing staff left over the past year.
Has Signature Pointe been fined by Medicare?+
Yes. Medicare fined Signature Pointe once in the last three years, totaling $38,436.
How much does assisted living cost?+
The national median is around $6,200 per month, though it ranges from roughly $4,500 to $11,800 depending on location, apartment size, and level of care.
Does Medicare pay for assisted living?+
Medicare does not cover the room-and-board cost of assisted living. Medicaid may help in many states through waivers, and VA benefits can offset costs for eligible veterans.
What's the difference from a nursing home?+
Assisted living is for people who need help with daily tasks but are largely independent. Nursing homes (skilled nursing) provide 24-hour medical and rehabilitative care.