Arbor House
State licensed330 Arbor Drive, South San Francisco, CA 94080
Assisted Living
Assisted livingResidential care for the elderly (RCFE)24-hour personal care
Call for pricing
Prices not published
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State licensedAssisted Living
Serra Highlands Senior Living
Daly City, CaliforniaState inspected Sep 29, 2026, 22 citations since 2022
About Serra Highlands Senior Living
Serra Highlands Senior Living brings personalized assisted living to Daly City, California, where trained staff support daily activities while residents maintain independence. Our community focuses on comfort, safety, and meaningful connections for those seeking reliable care.
Community at a glance
Capacity
120 residents
State license
#415601127, Licensed
Location
Daly City, CA
Status
Listed in a public registry
Care & services offered
Assisted Living
Contact & location
501 King Drive, Daly City, California 94015
California inspection record
From the California Department of Social Services, Community Care Licensing Division, which licenses and inspects Serra Highlands Senior Living. Checked October 8, 2026. See the state's record and reports
State inspectors last visited Serra Highlands Senior Living on September 29, 2026.
Since April 2022, California's Community Care Licensing Division has made 3 routine inspections, 19 complaint visits and 13 other visits.
Inspectors issued 7 Type A citations and 15 Type B citations. A Type A citation means an immediate risk to residents' health, safety or personal rights.
Across 7,137 licensed communities in California, the average in the state's record is 5.9 citations and 27% have none.
The state investigated 12 complaints, and found 8 allegations substantiated.
Last visit
Sep 29, 2026
Routine inspections
3
Type A citations
7
Type B citations
15
Visits and citations
| Kind of visit | Visits | Type A | Type B |
|---|---|---|---|
| Routine inspections | 3 | 0 | 0 |
| Complaint investigations | 19 | 3 | 6 |
| Other visits | 13 | 4 | 9 |
Type A: an immediate risk to residents' health, safety or personal rights. Type B: a potential risk if not corrected. Routine inspections on Apr 28, 2026, Apr 17, 2025, Apr 23, 2024.
Complaints
- May 20, 20261 unsubstantiated
- April 28, 20261 allegation substantiated, 5 unsubstantiated, 1 citation
- March 13, 20261 allegation substantiated, 1 unsubstantiated, 2 citations
- March 5, 20261 unsubstantiated
- February 18, 20261 allegation substantiated, 4 unsubstantiated, 1 citation
- January 27, 20261 allegation substantiated, 3 unsubstantiated, 1 citation
- June 17, 20251 allegation substantiated, 5 unsubstantiated, 1 citation
- March 7, 20252 allegations substantiated, 3 unsubstantiated, 2 citations
- February 24, 20251 allegation substantiated, 6 unsubstantiated, 1 citation
- December 4, 20241 unsubstantiated
- March 27, 20242 unsubstantiated
- February 7, 20243 unsubstantiated
- substantiated:
- the state found it more likely than not that it happened.
- inconclusive:
- the state could not prove or disprove it.
- unsubstantiated:
- it may have happened, but there was not enough evidence.
- unfounded:
- the state found it false or not possible.
License
- License number
- 415601127
- License type
- Residential Care Elderly
- Status
- Licensed
- Licensed capacity
- 120 residents
- Licensed since
- April 18, 2023
- Licensee
- Pacifica Cl Ca LLC; Pacifica Daly 2 Lp; Daly City
- Administrator
- Joshua Lambengco
Location
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501 King DriveDaly City, CA 94015
12 other communities within 10 miles
Senior living near Daly City
Kasa Jomi
State licensed264 Southcliff Avenue, South San Francisco, CA 94080
Assisted Living
Assisted livingResidential care for the elderly (RCFE)24-hour personal care
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Prices not published
Bel Amor III
State licensed169 San Felipe Avenue, South San Francisco, CA 94080
Assisted Living
Assisted livingResidential care for the elderly (RCFE)24-hour personal care
Call for pricing
Prices not published
Assisted Living: frequently asked questions
Has Serra Highlands Senior Living had any violations?+
California's Community Care Licensing Division has issued Serra Highlands Senior Living 7 Type A citations and 15 Type B citations since April 2022. Type A means an immediate risk to residents' health, safety or personal rights; Type B means a potential risk if not corrected.
When was Serra Highlands Senior Living last inspected?+
State inspectors last visited on September 29, 2026. Each visit's report is public on the state's facility search.
Have there been complaints about Serra Highlands Senior Living?+
The state investigated 12 complaints since April 2022. Of the allegations, 8 were substantiated, 0 inconclusive, 35 unsubstantiated and 0 unfounded.
How much does assisted living cost?+
The national median is around $6,200 per month, though it ranges from roughly $4,500 to $11,800 depending on location, apartment size, and level of care.
Does Medicare pay for assisted living?+
Medicare does not cover the room-and-board cost of assisted living. Medicaid may help in many states through waivers, and VA benefits can offset costs for eligible veterans.
What's the difference from a nursing home?+
Assisted living is for people who need help with daily tasks but are largely independent. Nursing homes (skilled nursing) provide 24-hour medical and rehabilitative care.