Palm Tree Courtyard
State licensed550 Dean Street, Hayward, CA 94541
Assisted Living
Assisted livingResidential care for the elderly (RCFE)24-hour personal care
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Medicare-certifiedSkilled Nursing
Serenethos Care Center, LLC
Hayward, CaliforniaMedicare inspection record
About Serenethos Care Center, LLC
SERENETHOS CARE CENTER, LLC is a for profit - limited liability company nursing home in HAYWARD, CA with 36 certified beds.
Community at a glance
Capacity
36 residents
Location
Hayward, CA
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
22822 MYRTLE STREET, Hayward, California 94541
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on June 20, 2025, state inspectors cited 3 health deficiencies (the California average is 15.5).
Nurses and nurse aides spend 4 hours with each resident a day, below the California average of 4 hours 31 minutes.
Medicare has not fined Serenethos Care Center, LLC in the last three years.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 4 hoursBelow the California average |
| Registered nurse time per resident, per day | 23 minutesBelow the California average |
| Nursing staff who left in the past year | 36% |
Inspections
14 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
June 20, 2025 · Standard inspection · 3 citations
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Jul 15, 2025Ensure each resident receives an accurate assessment.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jul 15, 2025Ensure medication error rates are not 5 percent or greater.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Jul 15, 2025
May 10, 2024 · Standard inspection · 11 citations
Keep all essential equipment working safely.
Risk of harm, no one hurt, a pattern (level E)EnvironmentalCorrected Jun 6, 2024Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Jun 6, 2024Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Risk of harm, no one hurt, a pattern (level E)EnvironmentalCorrected Jun 6, 2024Ensure medication error rates are not 5 percent or greater.
Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected Jun 6, 2024Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a pattern (level E)Infection ControlCorrected Jun 6, 2024Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Risk of harm, no one hurt, a pattern (level E)EnvironmentalCorrected Jun 6, 2024Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected Jun 6, 2024Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Risk of harm, no one hurt, a pattern (level E)AdministrationCorrected Jun 6, 2024Provide care and assistance to perform activities of daily living for any resident who is unable.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jun 6, 2024Ensure each resident’s drug regimen must be free from unnecessary drugs.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Jun 6, 2024Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Jun 6, 2024
Fines and payment denials
No fines or Medicare payment denials in the last three years.
About the home, per Medicare
- Ownership
- For profit - Limited Liability company
- Legal business name
- Serenethos Care Center, LLC
- Medicare-certified beds
- 36
- Average residents per day
- 32
- Accepts
- Medicare and Medicaid
- First certified
- May 16, 2017
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 555905
Location
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22822 MYRTLE STREETHayward, CA 94541
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Questions about Serenethos Care Center, LLC
How did Serenethos Care Center, LLC do on its last inspection?+
State inspectors visited on June 20, 2025 and cited 3 health deficiencies. The California average is 15.5.
How much nursing care does each resident get at Serenethos Care Center, LLC?+
Nurses and aides spend 4 hours with each resident per day, including 23 minutes from registered nurses. 36% of nursing staff left over the past year.
Has Serenethos Care Center, LLC been fined by Medicare?+
Medicare's records show no fines against Serenethos Care Center, LLC in the last three years.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.