Shannondale Assisted Living Center
State licensed7350 Middlebrook Pike, Knoxville, TN 37909
Assisted Living
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Prices not published
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Medicare-certifiedSkilled Nursing
Senator Ben Atchley State Veterans' Home
Knoxville, TennesseeMedicare inspection record
About Senator Ben Atchley State Veterans' Home
Senator Ben Atchley State Veterans' Home in Knoxville, Tennessee provides skilled nursing and rehabilitation care. Our team honors the service of our residents through compassionate clinical care and personalized recovery programs designed to help veterans regain independence.
Community at a glance
Capacity
140 residents
Location
Knoxville, TN
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
ONE VETERANS WAY, Knoxville, Tennessee 37931
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on March 11, 2026, state inspectors cited 2 health deficiencies (the Tennessee average is 4.4).
Nurses and nurse aides spend 4 hours 31 minutes with each resident a day, above the Tennessee average of 3 hours 48 minutes.
Medicare has not fined Senator Ben Atchley State Veterans' Home in the last three years.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 4 hours 31 minutesAbove the Tennessee average |
| Registered nurse time per resident, per day | 43 minutesAbove the Tennessee average |
| Nursing staff who left in the past year | 42%Below the Tennessee average |
Inspections
5 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
March 11, 2026 · Standard inspection · 2 citations
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Mar 31, 2026Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Mar 31, 2026
January 23, 2025 · Complaint investigation · 1 citation
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintAlready fixed by Jan 22, 2025
February 14, 2024 · Standard inspection · 2 citations+
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Feb 26, 2024Ensure each resident receives an accurate assessment.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Feb 26, 2024
Fines and payment denials
No fines or Medicare payment denials in the last three years.
About the home, per Medicare
- Ownership
- Government - State
- Legal business name
- Legal Business Name Not Available
- Medicare-certified beds
- 140
- Average residents per day
- 128
- Accepts
- Medicare and Medicaid
- First certified
- January 18, 2007
- Part of a chain
- Tennessee State Veterans' Home, 5 homes
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 445484
Location
ONE VETERANS WAYKnoxville, TN 37931
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Questions about Senator Ben Atchley State Veterans' Home
How did Senator Ben Atchley State Veterans' Home do on its last inspection?+
State inspectors visited on March 11, 2026 and cited 2 health deficiencies. The Tennessee average is 4.4.
How much nursing care does each resident get at Senator Ben Atchley State Veterans' Home?+
Nurses and aides spend 4 hours 31 minutes with each resident per day, including 43 minutes from registered nurses. 42% of nursing staff left over the past year.
Has Senator Ben Atchley State Veterans' Home been fined by Medicare?+
Medicare's records show no fines against Senator Ben Atchley State Veterans' Home in the last three years.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.