Hoen's Care Home
State licensed1618 Mariposa Drive, Santa Rosa, CA 95405
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Santa Rosa Post Acute provides skilled nursing and rehabilitation services to Santa Rosa, California residents who need short-term recovery care or ongoing medical support. Our team focuses on helping patients regain independence through personalized therapy and compassionate nursing.
Capacity
99 residents
Location
Santa Rosa, CA
Status
Listed in a public registry
4650 HOEN AVENUE, Santa Rosa, California 95405
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on September 12, 2025, state inspectors cited 16 health deficiencies (the California average is 15.5).
Nurses and nurse aides spend 3 hours 59 minutes with each resident a day, below the California average of 4 hours 31 minutes.
Medicare fined Santa Rosa Post Acute once in the last three years, $10,166 in total.
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 59 minutesBelow the California average |
| Registered nurse time per resident, per day | 38 minutes |
| Nursing staff who left in the past year | 31%Below the California average |
1 administrator has left the home in the past year.
41 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
March 11, 2026 · Complaint investigation · 2 citations
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
February 6, 2026 · Complaint investigation · 1 citation
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Observe each nurse aide's job performance and give regular training.
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Make sure that a working call system is available in each resident's bathroom and bathing area.
Provide safe, appropriate pain management for a resident who requires such services.
Provide and implement an infection prevention and control program.
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Ensure services provided by the nursing facility meet professional standards of quality.
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Respond appropriately to all alleged violations.
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Provide and implement an infection prevention and control program.
Ensure residents have reasonable access to and privacy in their use of communication methods.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Ensure residents have reasonable access to and privacy in their use of communication methods.
Provide enough food/fluids to maintain a resident's health.
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Employ staff that are licensed, certified, or registered in accordance with state laws.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Provide and implement an infection prevention and control program.
Keep all essential equipment working safely.
Ensure services provided by the nursing facility meet professional standards of quality.
1 fine totaling $10,166 in the last three years.
4650 HOEN AVENUESanta Rosa, CA 95405
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State inspectors visited on September 12, 2025 and cited 16 health deficiencies, 6 of them from complaint investigations. The California average is 15.5.
Nurses and aides spend 3 hours 59 minutes with each resident per day, including 38 minutes from registered nurses. 31% of nursing staff left over the past year.
Yes. Medicare fined Santa Rosa Post Acute once in the last three years, totaling $10,166.
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.