2021 ALBANY AVE, West Hartford, CT 06117
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Medicare-certifiedSkilled Nursing
Saint Mary Home
West Hartford, ConnecticutMedicare inspection record
About Saint Mary Home
Saint Mary Home provides compassionate skilled nursing and rehabilitation services to West Hartford, Connecticut residents recovering from illness or injury. Our experienced care team focuses on restoring independence and dignity through personalized treatment plans, evidence-based therapies, and attentive support every step of recovery.
Community at a glance
Capacity
256 residents
Location
West Hartford, CT
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
2021 ALBANY AVE, West Hartford, Connecticut 06117
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
- Medicare flags Saint Mary Home for a citation related to abuse of residents in its recent inspections.
At its most recent standard inspection, on November 12, 2024, state inspectors cited 10 health deficiencies (the Connecticut average is 13.0).
Nurses and nurse aides spend 3 hours 48 minutes with each resident a day, about the same as the Connecticut average.
Medicare has not fined Saint Mary Home in the last three years.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 48 minutes |
| Registered nurse time per resident, per day | 42 minutes |
| Nursing staff who left in the past year | 24%Below the Connecticut average |
Inspections
15 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
March 3, 2026 · Complaint investigation · 1 citation
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintAlready fixed before the inspection
February 4, 2026 · Complaint investigation · 1 citation
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintAlready fixed by Feb 2, 2026
November 19, 2025 · Complaint investigation · 1 citation+
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Nov 26, 2025
November 12, 2024 · Standard inspection · 7 citations+
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Risk of harm, no one hurt, widespread (level F)Infection ControlCorrected Dec 20, 2024Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).
Risk of harm, no one hurt, a pattern (level E)Freedom from Abuse, Neglect, and ExploitationCorrected Dec 20, 2024Develop and implement policies and procedures for flu and pneumonia vaccinations.
Risk of harm, no one hurt, a pattern (level E)Infection ControlCorrected Dec 20, 2024Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected Dec 20, 2024Give residents a notice of rights, rules, services and charges.
Risk of harm, no one hurt, a pattern (level E)Resident RightsCorrected Dec 20, 2024Provide care and assistance to perform activities of daily living for any resident who is unable.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Dec 20, 2024Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Dec 20, 2024
September 10, 2024 · Complaint investigation · 2 citations+
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Oct 16, 2024Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Oct 16, 2024
August 8, 2024 · Complaint investigation · 1 citation+
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Sep 9, 2024
June 11, 2024 · Complaint investigation · 1 citation+
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Jul 12, 2024
January 26, 2024 · Complaint investigation · 1 citation+
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Mar 15, 2024
Fines and payment denials
No fines or Medicare payment denials in the last three years.
About the home, per Medicare
- Ownership
- Non profit - Corporation
- Legal business name
- Saint Mary Home Incorporated
- Medicare-certified beds
- 256
- Average residents per day
- 199
- Accepts
- Medicare and Medicaid
- First certified
- January 1, 1967
- Part of a chain
- Trinity Health, 19 homes
- Inside a hospital
- No
- Continuing care retirement community
- Yes
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 075085
Location
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2021 ALBANY AVEWest Hartford, CT 06117
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Questions about Saint Mary Home
How did Saint Mary Home do on its last inspection?+
State inspectors visited on November 12, 2024 and cited 10 health deficiencies, 3 of them from complaint investigations. The Connecticut average is 13.0.
How much nursing care does each resident get at Saint Mary Home?+
Nurses and aides spend 3 hours 48 minutes with each resident per day, including 42 minutes from registered nurses. 24% of nursing staff left over the past year.
Has Saint Mary Home been fined by Medicare?+
Medicare's records show no fines against Saint Mary Home in the last three years.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.