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State licensedAssisted LivingSkilled Nursing

Royal Oaks

(626) 359-9371

About Royal Oaks

Royal Oaks provides compassionate assisted living for seniors in Duarte, California, where trained staff support daily activities while residents maintain independence. Our community prioritizes dignity, safety, and meaningful connections for those seeking personalized care.

Community at a glance

Capacity

250 residents

State license

#191502216, Licensed

Location

Duarte, CA

Status

Listed in a public registry

Care & services offered

Assisted LivingSkilled Nursing

Contact & location

1763 Royal Oaks Drive, Duarte, California 91010

(626) 359-9371

California inspection record

From the California Department of Social Services, Community Care Licensing Division, which licenses and inspects Royal Oaks. Checked October 8, 2026. See the state's record and reports

State inspectors last visited Royal Oaks on July 30, 2026.

Since November 2021, California's Community Care Licensing Division has made 5 routine inspections and 9 complaint visits.

Inspectors issued 2 Type A citations. A Type A citation means an immediate risk to residents' health, safety or personal rights.

Across 7,137 licensed communities in California, the average in the state's record is 5.9 citations and 27% have none.

The state investigated 6 complaints, and substantiated none of the allegations.

Last visit

Jul 30, 2026

Routine inspections

5

Type A citations

2

Type B citations

0

Visits and citations

Kind of visitVisitsType AType B
Routine inspections500
Complaint investigations900
Other visits020

Type A: an immediate risk to residents' health, safety or personal rights. Type B: a potential risk if not corrected. Routine inspections on Oct 14, 2025, Oct 14, 2024, Oct 24, 2023, Dec 9, 2022, Nov 9, 2021.

Complaints

  • July 30, 20261 unsubstantiated
  • September 20, 20252 unsubstantiated
  • April 4, 20242 unsubstantiated
  • October 6, 20239 unsubstantiated
  • September 15, 20233 unsubstantiated
  • February 17, 20221 unfounded
substantiated:
the state found it more likely than not that it happened.
inconclusive:
the state could not prove or disprove it.
unsubstantiated:
it may have happened, but there was not enough evidence.
unfounded:
the state found it false or not possible.

License

License number
191502216
License type
RCFE-Continuing Care Retirement Community
Status
Licensed
Licensed capacity
250 residents
Licensed since
December 29, 1989
Licensee
Humangood & Humangood Socal
Administrator
Andrew M Smith

Medicare record for the nursing home on this campus

Royal Oaks includes Royal Oaks Manor-Bradbury Oaks, a Medicare-certified nursing home at the same address. Everything below is Medicare's record for that nursing home. It does not rate Royal Oaks's other levels of care, which the state licenses and inspects separately.

From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov

At its most recent standard inspection, on January 2, 2026, state inspectors cited 10 health deficiencies (the California average is 15.5).

Nurses and nurse aides spend 4 hours 48 minutes with each resident a day, above the California average of 4 hours 31 minutes.

Medicare has not fined Royal Oaks Manor-Bradbury Oaks in the last three years.

Staffing

MeasureThis home
Nurse and aide time per resident, per day4 hours 48 minutesAbove the California average
Registered nurse time per resident, per day36 minutesBelow the California average
Nursing staff who left in the past year31%Below the California average

Inspections

42 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.

January 2, 2026 · Standard inspection · 8 citations

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected Feb 19, 2026
  • Provide and implement an infection prevention and control program.

    Risk of harm, no one hurt, a pattern (level E)Infection ControlCorrected Jan 8, 2026
  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Risk of harm, no one hurt, a pattern (level E)Resident RightsCorrected Jan 21, 2026
  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Jan 7, 2026
  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Jan 22, 2026
  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jan 15, 2026
  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Jan 15, 2026
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jan 16, 2026

December 1, 2025 · Complaint investigation · 2 citations

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareFrom a complaintCorrected Dec 5, 2025
  • Make sure that a working call system is available in each resident's bathroom and bathing area.

    Risk of harm, no one hurt, a pattern (level E)EnvironmentalFrom a complaintCorrected Dec 5, 2025
November 15, 2024 · Standard inspection · 13 citations+
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningCorrected Dec 15, 2024
  • Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Dec 15, 2024
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningCorrected Dec 15, 2024
  • Provide and implement an infection prevention and control program.

    Risk of harm, no one hurt, a pattern (level E)Infection ControlCorrected Dec 15, 2024
  • Make sure that a working call system is available in each resident's bathroom and bathing area.

    Risk of harm, no one hurt, a pattern (level E)EnvironmentalCorrected Dec 15, 2024
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Dec 15, 2024
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Dec 15, 2024
  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Dec 15, 2024
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Dec 15, 2024
  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected Dec 15, 2024
  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Dec 15, 2024
  • Ensure that residents are free from significant medication errors.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Dec 15, 2024
  • Provide activities to meet all resident's needs.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Dec 15, 2024
October 5, 2024 · Complaint investigation · 1 citation+
  • Provide safe, appropriate pain management for a resident who requires such services.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Oct 24, 2024
May 10, 2024 · Complaint investigation · 1 citation+
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Residents were harmed, a few residents (level G)Quality of Life and CareFrom a complaintCorrected May 29, 2024
April 15, 2024 · Complaint investigation · 1 citation+
  • Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

    Residents were harmed, a few residents (level G)Quality of Life and CareFrom a complaintCorrected May 10, 2024
November 28, 2023 · Complaint investigation · 1 citation+
  • Provide and implement an infection prevention and control program.

    Risk of harm, no one hurt, a few residents (level D)Infection ControlFrom a complaintCorrected Dec 11, 2023
November 2, 2023 · Standard inspection · 15 citations+
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Nov 14, 2023
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Nov 16, 2023
  • Ensure that residents are free from significant medication errors.

    Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected Nov 14, 2023
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningCorrected Nov 10, 2023
  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningCorrected Nov 10, 2023
  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Risk of harm, no one hurt, a pattern (level E)Resident RightsCorrected Nov 6, 2023
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Nov 22, 2023
  • Provide and implement an infection prevention and control program.

    Risk of harm, no one hurt, a pattern (level E)Infection ControlCorrected Nov 2, 2023
  • Ensure medication error rates are not 5 percent or greater.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Nov 14, 2023
  • Let each resident or the resident's legal representative access or purchase copies of all the resident's records.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Nov 20, 2023
  • Ensure each resident receives an accurate assessment.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Nov 10, 2023
  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Nov 20, 2023
  • Allow residents to self-administer drugs if determined clinically appropriate.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Nov 20, 2023
  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Nov 9, 2023
  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Nov 20, 2023

Fines and payment denials

1 Medicare payment denial in the last three years.

  • April 15, 2024Payment denial, 15 days

About the home, per Medicare

Ownership
Non profit - Corporation
Legal business name
Humangood Socal
Medicare-certified beds
48
Average residents per day
43
Accepts
Medicare and Medicaid
First certified
April 15, 1992
Part of a chain
Humangood, 17 homes
Inside a hospital
No
Continuing care retirement community
Yes
Resident or family council
Resident
Sprinklers in all required areas
Yes
CMS Certification Number
555503

Location

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1763 Royal Oaks DriveDuarte, CA 91010

12 other communities within 10 miles

Senior living near Duarte

Questions about Royal Oaks

Has Royal Oaks had any violations?+

California's Community Care Licensing Division has issued Royal Oaks 2 Type A citations and 0 Type B citations since November 2021. Type A means an immediate risk to residents' health, safety or personal rights; Type B means a potential risk if not corrected.

When was Royal Oaks last inspected?+

State inspectors last visited on July 30, 2026. Each visit's report is public on the state's facility search.

Have there been complaints about Royal Oaks?+

The state investigated 6 complaints since November 2021. Of the allegations, 0 were substantiated, 0 inconclusive, 17 unsubstantiated and 1 unfounded.

Does Royal Oaks have a nursing home?+

Yes. Royal Oaks Manor-Bradbury Oaks is a Medicare-certified nursing home on the same campus. Its Medicare record of inspections, staffing and fines is below. That record covers the nursing home only, not Royal Oaks's other levels of care.

How did Royal Oaks Manor-Bradbury Oaks do on its last inspection?+

State inspectors visited on January 2, 2026 and cited 10 health deficiencies, 2 of them from complaint investigations. The California average is 15.5.

How much nursing care does each resident get at Royal Oaks Manor-Bradbury Oaks?+

Nurses and aides spend 4 hours 48 minutes with each resident per day, including 36 minutes from registered nurses. 31% of nursing staff left over the past year.

Has Royal Oaks Manor-Bradbury Oaks been fined by Medicare?+

Medicare's records show no fines against Royal Oaks Manor-Bradbury Oaks in the last three years.

How much does assisted living cost?+

The national median is around $6,200 per month, though it ranges from roughly $4,500 to $11,800 depending on location, apartment size, and level of care.

Does Medicare pay for assisted living?+

Medicare does not cover the room-and-board cost of assisted living. Medicaid may help in many states through waivers, and VA benefits can offset costs for eligible veterans.

What's the difference from a nursing home?+

Assisted living is for people who need help with daily tasks but are largely independent. Nursing homes (skilled nursing) provide 24-hour medical and rehabilitative care.

Senior living in Duarte Assisted Living in California Assisted Living guide Information last updated October 2026