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Medicare-certifiedSkilled Nursing

Rockwell Park Rehabilitation and Healthcare Center

Charlotte, North CarolinaMedicare inspection record
(704) 598-4480

About Rockwell Park Rehabilitation and Healthcare Center

Rockwell Park Rehabilitation and Healthcare Center in Charlotte, North Carolina provides skilled nursing and rehabilitation care designed to help patients regain independence after surgery, illness, or injury. Our experienced team focuses on personalized recovery plans and compassionate support throughout every stage of healing.

Community at a glance

Capacity

120 residents

Location

Charlotte, NC

Status

Listed in a public registry

Care & services offered

Skilled Nursing

Contact & location

1930 West Sugar Creek Road, Charlotte, North Carolina 28262

(704) 598-4480

Medicare inspection record

From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov

  • Medicare lists Rockwell Park Rehabilitation and Healthcare Center as a Special Focus Facility: a home with a history of serious quality problems that inspectors visit more often until it improves.

At its most recent standard inspection, on March 27, 2026, state inspectors cited 7 health deficiencies (the North Carolina average is 4.7).

Nurses and nurse aides spend 3 hours 29 minutes with each resident a day, below the North Carolina average of 3 hours 51 minutes.

Medicare fined Rockwell Park Rehabilitation and Healthcare Center 7 times in the last three years, $338,513 in total.

Staffing

MeasureThis home
Nurse and aide time per resident, per day3 hours 29 minutesBelow the North Carolina average
Registered nurse time per resident, per day35 minutes
Nursing staff who left in the past year60%Above the North Carolina average

1 administrator has left the home in the past year.

Inspections

34 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.

March 27, 2026 · Standard inspection · 5 citations

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintAlready fixed by Dec 19, 2025
  • Provide and implement an infection prevention and control program.

    Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected Apr 15, 2026
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Apr 15, 2026
  • Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Apr 15, 2026
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Apr 15, 2026

January 7, 2026 · Complaint investigation · 1 citation

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Residents were harmed, a few residents (level G)Quality of Life and CareFrom a complaintAlready fixed before the inspection
November 20, 2025 · Standard inspection · 4 citations+
  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Risk of harm, no one hurt, a pattern (level E)Resident RightsCorrected Dec 13, 2025
  • Ensure that residents are fully informed and understand their health status, care and treatments.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Dec 13, 2025
  • Ensure medication error rates are not 5 percent or greater.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Dec 13, 2025
  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Dec 13, 2025
September 5, 2025 · Complaint investigation · 1 citation+
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Immediate danger to residents, a few residents (level J)Quality of Life and CareFrom a complaintAlready fixed before the inspection
July 25, 2025 · Complaint investigation · 1 citation+
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Immediate danger to residents, a few residents (level J)Quality of Life and CareFrom a complaintCorrected Jul 26, 2025
May 23, 2025 · Standard inspection · 6 citations+
  • Ensure each resident receives an accurate assessment.

    Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningCorrected Jul 25, 2025
  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jul 25, 2025
  • Provide and implement an infection prevention and control program.

    Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected Jul 25, 2025
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jul 25, 2025
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jul 25, 2025
  • Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Minimal harm or risk, widespread (level C)Resident RightsCorrected Jul 25, 2025
November 27, 2024 · Complaint investigation · 3 citations+
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Immediate danger to residents, a few residents (level J)Quality of Life and CareFrom a complaintCorrected Dec 20, 2024
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Immediate danger to residents, a few residents (level J)Quality of Life and CareFrom a complaintCorrected Dec 20, 2024
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Immediate danger to residents, a few residents (level J)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Dec 20, 2024
June 21, 2024 · Complaint investigation · 8 citations+
  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryFrom a complaintCorrected Jul 25, 2024
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareFrom a complaintCorrected Jul 25, 2024
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningFrom a complaintCorrected Jul 25, 2024
  • Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Jul 18, 2024
  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Jul 25, 2024
  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Jul 18, 2024
  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceFrom a complaintCorrected Jul 25, 2024
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Jul 25, 2024
April 29, 2024 · Complaint investigation · 5 citations+
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Immediate danger to residents, a pattern (level K)Freedom from Abuse, Neglect, and ExploitationFrom a complaintAlready fixed by Mar 2, 2024
  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Immediate danger to residents, a few residents (level J)Freedom from Abuse, Neglect, and ExploitationFrom a complaintAlready fixed by Dec 29, 2023
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected May 9, 2024
  • Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Risk of harm, no one hurt, a few residents (level D)AdministrationFrom a complaintCorrected May 9, 2024
  • Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

    Minimal harm or risk, widespread (level C)AdministrationFrom a complaintPlan to fix it accepted

Fines and payment denials

7 fines totaling $338,513 and 1 Medicare payment denial in the last three years.

  • March 27, 2026Fine: $23,397
  • November 20, 2025Fine: $12,935
  • May 23, 2025Fine: $93,236
  • November 27, 2024Fine: $113,051
  • June 21, 2024Payment denial, 2 days
  • June 21, 2024Fine: $78,793
  • April 29, 2024Fine: $10,202
  • April 29, 2024Fine: $6,899

About the home, per Medicare

Ownership
For profit - Corporation
Legal business name
Saturn Operator LLC
Medicare-certified beds
120
Average residents per day
83
Accepts
Medicare and Medicaid
First certified
November 5, 1998
Part of a chain
Yad Healthcare, 13 homes
Inside a hospital
No
Continuing care retirement community
No
Resident or family council
Both
Sprinklers in all required areas
Yes
CMS Certification Number
345489

Location

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1930 West Sugar Creek RoadCharlotte, NC 28262

12 other communities within 10 miles

Senior living near Charlotte

Questions about Rockwell Park Rehabilitation and Healthcare Center

How did Rockwell Park Rehabilitation and Healthcare Center do on its last inspection?+

State inspectors visited on March 27, 2026 and cited 7 health deficiencies, 4 of them from complaint investigations. The North Carolina average is 4.7.

How much nursing care does each resident get at Rockwell Park Rehabilitation and Healthcare Center?+

Nurses and aides spend 3 hours 29 minutes with each resident per day, including 35 minutes from registered nurses. 60% of nursing staff left over the past year.

Has Rockwell Park Rehabilitation and Healthcare Center been fined by Medicare?+

Yes. Medicare fined Rockwell Park Rehabilitation and Healthcare Center 7 times in the last three years, totaling $338,513.

Does Medicare cover skilled nursing?+

Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.

How much does a nursing home cost?+

A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.

What is the CMS star rating?+

Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.

Senior living in Charlotte Skilled Nursing in North Carolina Skilled Nursing guide Information last updated October 2026