Her Heart Village
State licensed1103 BARRS STREET, Jacksonville, FL 32204
Assisted Living
Assisted living & personal care24-hour supervisionMedication management
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Prices not published
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Medicare-certifiedSkilled Nursing
Riverside Post Acute
Jacksonville, FloridaMedicare inspection record
About Riverside Post Acute
Riverside Post Acute brings expert skilled nursing and rehabilitation care to Jacksonville, Florida with a focus on personalized recovery. Our team supports patients through complex medical needs and therapy goals, helping each person regain strength and independence with dignity and compassionate attention.
Community at a glance
Capacity
240 residents
Location
Jacksonville, FL
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
1750 STOCKTON ST, Jacksonville, Florida 32204
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on December 4, 2025, state inspectors cited 5 health deficiencies (the Florida average is 7.1).
Nurses and nurse aides spend 3 hours 25 minutes with each resident a day, below the Florida average of 3 hours 49 minutes.
Medicare fined Riverside Post Acute 2 times in the last three years, $17,777 in total.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 25 minutesBelow the Florida average |
| Registered nurse time per resident, per day | 32 minutesBelow the Florida average |
| Nursing staff who left in the past year | 52%Above the Florida average |
Inspections
16 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
December 4, 2025 · Standard inspection · 4 citations
Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected Dec 31, 2025PASARR screening for Mental disorders or Intellectual Disabilities
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Dec 31, 2025Provide care and assistance to perform activities of daily living for any resident who is unable.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Dec 31, 2025Provide safe and appropriate respiratory care for a resident when needed.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Dec 31, 2025
September 2, 2025 · Complaint investigation · 1 citation
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Risk of harm, no one hurt, a few residents (level D)EnvironmentalFrom a complaintCorrected Sep 30, 2025
April 24, 2024 · Complaint investigation · 1 citation+
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Risk of harm, no one hurt, a pattern (level E)Resident RightsFrom a complaintCorrected May 24, 2024
November 16, 2023 · Standard inspection · 10 citations+
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Residents were harmed, a few residents (level G)Quality of Life and CareCorrected Jan 12, 2024Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryCorrected Jan 12, 2024PASARR screening for Mental disorders or Intellectual Disabilities
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jan 12, 2024Provide activities to meet all resident's needs.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jan 12, 2024Ensure each resident’s drug regimen must be free from unnecessary drugs.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Jan 12, 2024Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jan 12, 2024Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Feb 13, 2024Respond appropriately to all alleged violations.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationCorrected Jan 12, 2024Ensure medication error rates are not 5 percent or greater.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Jan 17, 2024Provide safe and appropriate respiratory care for a resident when needed.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jan 12, 2024
Fines and payment denials
2 fines totaling $17,777 in the last three years.
- November 16, 2023Fine: $5,975
- November 16, 2023Fine: $11,802
About the home, per Medicare
- Ownership
- For profit - Corporation
- Legal business name
- Riverside Operator LLC
- Medicare-certified beds
- 240
- Average residents per day
- 218
- Accepts
- Medicare and Medicaid
- First certified
- August 1, 1979
- Part of a chain
- Marquis Health Services, 90 homes
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 105358
Location
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1750 STOCKTON STJacksonville, FL 32204
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Questions about Riverside Post Acute
How did Riverside Post Acute do on its last inspection?+
State inspectors visited on December 4, 2025 and cited 5 health deficiencies, 1 of them from complaint investigations. The Florida average is 7.1.
How much nursing care does each resident get at Riverside Post Acute?+
Nurses and aides spend 3 hours 25 minutes with each resident per day, including 32 minutes from registered nurses. 52% of nursing staff left over the past year.
Has Riverside Post Acute been fined by Medicare?+
Yes. Medicare fined Riverside Post Acute 2 times in the last three years, totaling $17,777.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.