886 Main St, East Hartford, CT 06108
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Affordable senior housingIndependent livingAge 62+ community
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Medicare-certifiedSkilled Nursing
Riverside Health & Rehabilitation Center
East Hartford, ConnecticutMedicare inspection record
About Riverside Health & Rehabilitation Center
Riverside Health & Rehabilitation Center brings together experienced clinical staff and person-centered care in East Hartford, Connecticut. Our skilled nursing and rehabilitation programs support recovery and independence, with compassionate attention to each resident's individual goals and medical needs.
Community at a glance
Capacity
345 residents
Location
East Hartford, CT
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
745 MAIN ST, East Hartford, Connecticut 06108
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
- Medicare flags Riverside Health & Rehabilitation Center for a citation related to abuse of residents in its recent inspections.
At its most recent standard inspection, on January 22, 2026, state inspectors cited 13 health deficiencies (the Connecticut average is 13.0).
Nurses and nurse aides spend 3 hours 48 minutes with each resident a day, about the same as the Connecticut average.
Medicare fined Riverside Health & Rehabilitation Center 2 times in the last three years, $46,125 in total.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 48 minutes |
| Registered nurse time per resident, per day | 37 minutesBelow the Connecticut average |
| Nursing staff who left in the past year | 22%Below the Connecticut average |
1 administrator has left the home in the past year.
Inspections
32 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
January 22, 2026 · Standard inspection · 11 citations
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected Feb 26, 2026Provide safe and appropriate respiratory care for a resident when needed.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Feb 26, 2026Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Feb 26, 2026Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Feb 26, 2026Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Feb 26, 2026Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Feb 26, 2026Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Feb 26, 2026Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Feb 26, 2026Ensure services provided by the nursing facility meet professional standards of quality.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Feb 26, 2026Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Feb 26, 2026Provide enough food/fluids to maintain a resident's health.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Feb 26, 2026
December 30, 2025 · Complaint investigation · 1 citation
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintAlready fixed before the inspection
November 24, 2025 · Complaint investigation · 1 citation+
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Nov 25, 2025
August 14, 2025 · Complaint investigation · 2 citations+
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Sep 25, 2025Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Sep 25, 2025
April 16, 2025 · Complaint investigation · 1 citation+
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Residents were harmed, a few residents (level G)Quality of Life and CareFrom a complaintAlready fixed by Apr 1, 2025
March 11, 2025 · Complaint investigation · 1 citation+
Ensure services provided by the nursing facility meet professional standards of quality.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Apr 30, 2025
January 22, 2025 · Complaint investigation · 5 citations+
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Mar 3, 2025Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintAlready fixed by Jan 7, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Mar 3, 2025Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Mar 3, 2025Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintAlready fixed by Jan 17, 2025
January 10, 2024 · Standard inspection · 9 citations+
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Residents were harmed, a few residents (level G)Quality of Life and CareCorrected Feb 11, 2024Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Residents were harmed, a few residents (level G)Quality of Life and CareCorrected Feb 11, 2024Provide appropriate foot care.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Feb 11, 2024Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Feb 11, 2024Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Feb 11, 2024Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Feb 11, 2024Provide safe and appropriate respiratory care for a resident when needed.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Feb 11, 2024Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Feb 11, 2024Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Feb 11, 2024
November 14, 2023 · Complaint investigation · 1 citation+
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Dec 18, 2023
Fines and payment denials
2 fines totaling $46,125 in the last three years.
- March 11, 2025Fine: $12,715
- January 10, 2024Fine: $33,410
About the home, per Medicare
- Ownership
- For profit - Corporation
- Legal business name
- Riverside Health Care Center, Inc.
- Medicare-certified beds
- 345
- Average residents per day
- 284
- Accepts
- Medicare and Medicaid
- First certified
- May 1, 1976
- Part of a chain
- National Health Care Associates, 42 homes
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- Both
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 075257
Location
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745 MAIN STEast Hartford, CT 06108
12 other communities within 10 miles
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Questions about Riverside Health & Rehabilitation Center
How did Riverside Health & Rehabilitation Center do on its last inspection?+
State inspectors visited on January 22, 2026 and cited 13 health deficiencies, 2 of them from complaint investigations. The Connecticut average is 13.0.
How much nursing care does each resident get at Riverside Health & Rehabilitation Center?+
Nurses and aides spend 3 hours 48 minutes with each resident per day, including 37 minutes from registered nurses. 22% of nursing staff left over the past year.
Has Riverside Health & Rehabilitation Center been fined by Medicare?+
Yes. Medicare fined Riverside Health & Rehabilitation Center 2 times in the last three years, totaling $46,125.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.