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Medicare-certifiedSkilled Nursing

Rivaya Care of Des Plaines

Des Plaines, IllinoisMedicare inspection record
(847) 294-2300

About Rivaya Care of Des Plaines

Rivaya Care of Des Plaines offers skilled nursing and rehabilitation for Illinois residents needing recovery support and ongoing medical care. Our team focuses on helping patients regain independence through personalized treatment plans, professional nursing staff, and therapeutic services designed for each individual's goals.

Community at a glance

Capacity

231 residents

Location

Des Plaines, IL

Status

Listed in a public registry

Care & services offered

Skilled Nursing

Contact & location

9300 BALLARD ROAD, Des Plaines, Illinois 60016

(847) 294-2300

Medicare inspection record

From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov

At its most recent standard inspection, on December 18, 2025, state inspectors cited 10 health deficiencies (the Illinois average is 12.5).

Nurses and nurse aides spend 3 hours 20 minutes with each resident a day, about the same as the Illinois average.

Medicare fined Rivaya Care of Des Plaines 5 times in the last three years, $171,956 in total.

Staffing

MeasureThis home
Nurse and aide time per resident, per day3 hours 20 minutes
Registered nurse time per resident, per day52 minutesAbove the Illinois average
Nursing staff who left in the past year62%Above the Illinois average

1 administrator has left the home in the past year.

Inspections

39 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.

July 26, 2026 · Complaint investigation · 3 citations

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Risk of harm, no one hurt, widespread (level F)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Jul 30, 2026
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Jul 30, 2026
  • Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Jul 30, 2026

April 17, 2026 · Complaint investigation · 4 citations

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected May 1, 2026
  • Ensure that residents are free from significant medication errors.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceFrom a complaintCorrected May 1, 2026
  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Risk of harm, no one hurt, a few residents (level D)Nursing and Physician ServicesFrom a complaintCorrected May 1, 2026
  • Post nurse staffing information every day.

    Risk of harm, no one hurt, a few residents (level D)Nursing and Physician ServicesFrom a complaintCorrected May 1, 2026
March 5, 2026 · Complaint investigation · 2 citations+
  • Allow residents to self-administer drugs if determined clinically appropriate.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Mar 6, 2026
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceFrom a complaintCorrected Mar 6, 2026
December 18, 2025 · Standard inspection · 1 citation+
  • Provide and implement an infection prevention and control program.

    Risk of harm, no one hurt, a pattern (level E)Infection ControlCorrected Dec 19, 2025
November 25, 2025 · Complaint investigation · 1 citation+
  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Risk of harm, no one hurt, a few residents (level D)EnvironmentalFrom a complaintCorrected Dec 4, 2025
September 29, 2025 · Complaint investigation · 1 citation+
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Residents were harmed, a few residents (level G)Quality of Life and CareFrom a complaintCorrected Oct 3, 2025
June 22, 2025 · Complaint investigation · 1 citation+
  • Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Jun 23, 2025
June 4, 2025 · Complaint investigation · 1 citation+
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Jun 12, 2025
April 9, 2025 · Complaint investigation · 1 citation+
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareFrom a complaintCorrected Apr 17, 2025
January 23, 2025 · Complaint investigation · 1 citation+
  • Provide medically-related social services to help each resident achieve the highest possible quality of life.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Feb 5, 2025
December 13, 2024 · Complaint investigation · 1 citation+
  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Dec 24, 2024
November 15, 2024 · Complaint investigation · 2 citations+
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareFrom a complaintCorrected Nov 21, 2024
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Nov 21, 2024
October 28, 2024 · Complaint investigation · 1 citation+
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Oct 30, 2024
September 26, 2024 · Standard inspection · 5 citations+
  • Provide safe, appropriate pain management for a resident who requires such services.

    Residents were harmed, a few residents (level G)Quality of Life and CareCorrected Oct 11, 2024
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Residents were harmed, a few residents (level G)Quality of Life and CareCorrected Oct 11, 2024
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Oct 11, 2024
  • Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

    Risk of harm, no one hurt, a few residents (level D)AdministrationCorrected Oct 11, 2024
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationCorrected Oct 11, 2024
August 1, 2024 · Complaint investigation · 1 citation+
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Residents were harmed, a few residents (level G)Quality of Life and CareFrom a complaintCorrected Aug 16, 2024
May 2, 2024 · Complaint investigation · 2 citations+
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected May 4, 2024
  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Risk of harm, no one hurt, a few residents (level D)Nutrition and DietaryFrom a complaintCorrected May 4, 2024
February 23, 2024 · Complaint investigation · 2 citations+
  • Respond appropriately to all alleged violations.

    Immediate danger to residents, a few residents (level J)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Feb 29, 2024
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Immediate danger to residents, a few residents (level J)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected May 4, 2024
February 2, 2024 · Complaint investigation · 1 citation+
  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Feb 3, 2024
November 9, 2023 · Standard inspection · 8 citations+
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Residents were harmed, a few residents (level G)Quality of Life and CareCorrected Nov 13, 2023
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Residents were harmed, a few residents (level G)Quality of Life and CareFrom a complaintCorrected Nov 13, 2023
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryCorrected Nov 13, 2023
  • Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

    Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Nov 13, 2023
  • Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.

    Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Nov 13, 2023
  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Nov 13, 2023
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Nov 13, 2023
  • Let each resident or the resident's legal representative access or purchase copies of all the resident's records.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Nov 13, 2023

Fines and payment denials

5 fines totaling $171,956 and 2 Medicare payment denials in the last three years.

  • September 29, 2025Fine: $14,505
  • September 26, 2024Fine: $52,466
  • September 26, 2024Payment denial, 6 days
  • August 1, 2024Fine: $23,647
  • February 23, 2024Fine: $76,780
  • February 23, 2024Payment denial, 45 days
  • February 6, 2024Fine: $4,558

About the home, per Medicare

Ownership
For profit - Limited Liability company
Legal business name
Rivaya Care of Des Plaines LLC
Medicare-certified beds
231
Average residents per day
106
Accepts
Medicare and Medicaid
First certified
January 1, 1977
Inside a hospital
No
Continuing care retirement community
No
Resident or family council
Resident
Sprinklers in all required areas
Yes
CMS Certification Number
145334

Location

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9300 BALLARD ROADDes Plaines, IL 60016

12 other communities within 10 miles

Senior living near Des Plaines

Questions about Rivaya Care of Des Plaines

How did Rivaya Care of Des Plaines do on its last inspection?+

State inspectors visited on December 18, 2025 and cited 10 health deficiencies, 9 of them from complaint investigations. The Illinois average is 12.5.

How much nursing care does each resident get at Rivaya Care of Des Plaines?+

Nurses and aides spend 3 hours 20 minutes with each resident per day, including 52 minutes from registered nurses. 62% of nursing staff left over the past year.

Has Rivaya Care of Des Plaines been fined by Medicare?+

Yes. Medicare fined Rivaya Care of Des Plaines 5 times in the last three years, totaling $171,956.

Does Medicare cover skilled nursing?+

Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.

How much does a nursing home cost?+

A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.

What is the CMS star rating?+

Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.

Senior living in Des Plaines Skilled Nursing in Illinois Skilled Nursing guide Information last updated October 2026