The Oaks
State licensed3706 KNOLLRIDGE RD, Salem, VA 24153
Assisted Living
Assisted living & personal care24-hour supervisionMedication management
Call for pricing
Prices not published
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Medicare-certifiedSkilled Nursing
Richfield Health Center - Salem
Salem, VirginiaMedicare inspection record
About Richfield Health Center - Salem
Richfield Health Center in Salem, Virginia provides compassionate skilled nursing and rehabilitation care when families need it most. Our experienced team supports recovery with personalized attention and clinical expertise, helping residents regain strength and independence during life's transitions.
Community at a glance
Capacity
112 residents
Location
Salem, VA
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
3719 KNOLLRIDGE ROAD, Salem, Virginia 24153
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
- The most recent standard inspection is more than two years old, so these results may not reflect the home today.
At its most recent standard inspection, on May 15, 2024, state inspectors cited 10 health deficiencies (the Virginia average is 14.4).
Nurses and nurse aides spend 4 hours 20 minutes with each resident a day, above the Virginia average of 3 hours 46 minutes.
Medicare fined Richfield Health Center - Salem once in the last three years, $15,465 in total.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 4 hours 20 minutesAbove the Virginia average |
| Registered nurse time per resident, per day | 37 minutesBelow the Virginia average |
| Nursing staff who left in the past year | 52%Above the Virginia average |
Inspections
14 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
December 5, 2024 · Complaint investigation · 4 citations
Ensure that residents are free from significant medication errors.
Residents were harmed, a few residents (level G)Pharmacy ServiceFrom a complaintCorrected Jan 8, 2025Provide timely, quality laboratory services/tests to meet the needs of residents.
Risk of harm, no one hurt, a few residents (level D)AdministrationFrom a complaintCorrected Jan 8, 2025Ensure services provided by the nursing facility meet professional standards of quality.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Jan 8, 2025Provide or get specialized rehabilitative services as required for a resident.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Jan 8, 2025
May 15, 2024 · Standard inspection · 10 citations
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Jul 15, 2024Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jul 15, 2024Develop and implement policies and procedures for flu and pneumonia vaccinations.
Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected Jul 15, 2024Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Jul 15, 2024Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Jul 15, 2024Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Jul 15, 2024Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jul 15, 2024Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jul 15, 2024Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jul 15, 2024Ensure each resident receives an accurate assessment.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jul 15, 2024
Fines and payment denials
1 fine totaling $15,465 in the last three years.
- December 5, 2024Fine: $15,465
About the home, per Medicare
- Ownership
- Non profit - Corporation
- Legal business name
- Friendship Rl LLC
- Medicare-certified beds
- 112
- Average residents per day
- 107
- Accepts
- Medicare and Medicaid
- First certified
- January 1, 1967
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 495013
Location
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3719 KNOLLRIDGE ROADSalem, VA 24153
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Questions about Richfield Health Center - Salem
How did Richfield Health Center - Salem do on its last inspection?+
State inspectors visited on May 15, 2024 and cited 10 health deficiencies. The Virginia average is 14.4.
How much nursing care does each resident get at Richfield Health Center - Salem?+
Nurses and aides spend 4 hours 20 minutes with each resident per day, including 37 minutes from registered nurses. 52% of nursing staff left over the past year.
Has Richfield Health Center - Salem been fined by Medicare?+
Yes. Medicare fined Richfield Health Center - Salem once in the last three years, totaling $15,465.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.