🛡️ Free for Families  ·  No Spam Calls  ·  No Referral Fees  ·  Built on Official Records

FindSeniorLivingNow

🏠 Is this your community?

Families are searching for a community like yours right now. Make sure they find you.

Claim This Community
🏡
State licensedAssisted LivingSkilled Nursing

Regency Assisted Living

(515) 981-4269

About Regency Assisted Living

Regency Assisted Living provides compassionate assisted living services for seniors in Norwalk, Iowa who want support with daily activities while maintaining independence. Our team focuses on personalized care that respects each resident's preferences and dignity.

Community at a glance

Capacity

60 residents

State license

#S0232, Licensed

Location

Norwalk, IA

Status

Listed in a public registry

Care & services offered

Assisted LivingSkilled Nursing

Contact & location

815 HIGH RD, Norwalk, Iowa 50211

(515) 981-4269

Medicare record for the nursing home on this campus

Regency Assisted Living includes Regency Care Center, a Medicare-certified nursing home at the same address. Everything below is Medicare's record for that nursing home. It does not rate Regency Assisted Living's other levels of care, which the state licenses and inspects separately.

From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov

  • Medicare flags Regency Care Center for a citation related to abuse of residents in its recent inspections.
  • Regency Care Center changed ownership in the last 12 months. Ratings may reflect the previous owner.

At its most recent standard inspection, on May 12, 2026, state inspectors cited 15 health deficiencies (the Iowa average is 6.5).

Nurses and nurse aides spend 3 hours 9 minutes with each resident a day, below the Iowa average of 3 hours 49 minutes.

Medicare fined Regency Care Center 2 times in the last three years, $109,892 in total.

Staffing

MeasureThis home
Nurse and aide time per resident, per day3 hours 9 minutesBelow the Iowa average
Registered nurse time per resident, per day21 minutesBelow the Iowa average

1 administrator has left the home in the past year.

Inspections

36 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.

May 12, 2026 · Standard inspection · 11 citations

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Residents were harmed, a few residents (level G)Freedom from Abuse, Neglect, and ExploitationCorrected Jun 4, 2026
  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Risk of harm, no one hurt, a pattern (level E)Nursing and Physician ServicesFrom a complaintCorrected Jun 4, 2026
  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Jun 4, 2026
  • Provide and implement an infection prevention and control program.

    Risk of harm, no one hurt, a few residents (level D)Infection ControlFrom a complaintCorrected Jun 4, 2026
  • Ensure each resident receives an accurate assessment.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Jun 4, 2026
  • Provide safe and appropriate respiratory care for a resident when needed.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jun 4, 2026
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Jun 4, 2026
  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jun 4, 2026
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Jun 4, 2026
  • Provide medically-related social services to help each resident achieve the highest possible quality of life.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Jun 4, 2026
  • Allow residents to self-administer drugs if determined clinically appropriate.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Jun 4, 2026

May 12, 2026 · Complaint investigation · 2 citations

  • Provide safe, appropriate pain management for a resident who requires such services.

    Residents were harmed, a few residents (level G)Quality of Life and CareFrom a complaintCorrected Jun 4, 2026
  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Jun 4, 2026
December 30, 2025 · Complaint investigation · 2 citations+
  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Jan 7, 2026
  • Ensure each resident receives an accurate assessment.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Jan 7, 2026
August 20, 2025 · Complaint investigation · 6 citations+
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Immediate danger to residents, a few residents (level J)Quality of Life and CareFrom a complaintCorrected Aug 28, 2025
  • Ensure each resident receives an accurate assessment.

    Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningFrom a complaintCorrected Aug 29, 2025
  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Risk of harm, no one hurt, a pattern (level E)Nursing and Physician ServicesFrom a complaintCorrected Aug 29, 2025
  • Provide and implement an infection prevention and control program.

    Risk of harm, no one hurt, a few residents (level D)Infection ControlFrom a complaintCorrected Aug 29, 2025
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Aug 29, 2025
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Aug 29, 2025
April 16, 2025 · Standard inspection · 4 citations+
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryFrom a complaintCorrected Apr 29, 2025
  • Ensure medication error rates are not 5 percent or greater.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceFrom a complaintCorrected Apr 29, 2025
  • Provide safe and appropriate respiratory care for a resident when needed.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Apr 29, 2025
  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Apr 29, 2025
December 17, 2024 · Complaint investigation · 3 citations+
  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareFrom a complaintCorrected Jan 7, 2025
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Dec 24, 2024
  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Jan 7, 2025
June 27, 2024 · Standard inspection · 3 citations+
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Jul 9, 2024
  • Ensure medication error rates are not 5 percent or greater.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Jul 9, 2024
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Jul 9, 2024
November 9, 2023 · Complaint investigation · 5 citations+
  • Provide and implement an infection prevention and control program.

    Risk of harm, no one hurt, a pattern (level E)Infection ControlFrom a complaintCorrected Nov 28, 2023
  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Risk of harm, no one hurt, a pattern (level E)Nursing and Physician ServicesFrom a complaintCorrected Nov 28, 2023
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceFrom a complaintCorrected Nov 28, 2023
  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Nov 28, 2023
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Nov 28, 2023

Fines and payment denials

2 fines totaling $109,892 in the last three years.

  • May 12, 2026Fine: $31,395
  • August 20, 2025Fine: $78,497

About the home, per Medicare

Ownership
For profit - Corporation
Legal business name
Opco High Road Norwalk Ia LLC
Medicare-certified beds
101
Average residents per day
67
Accepts
Medicare and Medicaid
First certified
September 22, 1998
Part of a chain
Campbell Street Services, 24 homes
Inside a hospital
No
Continuing care retirement community
No
Resident or family council
Resident
Sprinklers in all required areas
Yes
CMS Certification Number
165399

Location

Loading map…

815 HIGH RDNorwalk, IA 50211

12 other communities within 10 miles

Senior living near Norwalk

Questions about Regency Assisted Living

Does Regency Assisted Living have a nursing home?+

Yes. Regency Care Center is a Medicare-certified nursing home on the same campus. Its Medicare record of inspections, staffing and fines is below. That record covers the nursing home only, not Regency Assisted Living's other levels of care.

How did Regency Care Center do on its last inspection?+

State inspectors visited on May 12, 2026 and cited 15 health deficiencies, 10 of them from complaint investigations. The Iowa average is 6.5.

How much nursing care does each resident get at Regency Care Center?+

Nurses and aides spend 3 hours 9 minutes with each resident per day, including 21 minutes from registered nurses.

Has Regency Care Center been fined by Medicare?+

Yes. Medicare fined Regency Care Center 2 times in the last three years, totaling $109,892.

How much does assisted living cost?+

The national median is around $6,200 per month, though it ranges from roughly $4,500 to $11,800 depending on location, apartment size, and level of care.

Does Medicare pay for assisted living?+

Medicare does not cover the room-and-board cost of assisted living. Medicaid may help in many states through waivers, and VA benefits can offset costs for eligible veterans.

What's the difference from a nursing home?+

Assisted living is for people who need help with daily tasks but are largely independent. Nursing homes (skilled nursing) provide 24-hour medical and rehabilitative care.

Senior living in Norwalk Assisted Living in Iowa Assisted Living guide Information last updated October 2026