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Medicare-certifiedSkilled Nursing

PruittHealth-Union Pointe

Monroe, North CarolinaMedicare inspection record
(704) 291-8500

About PruittHealth-Union Pointe

PruittHealth-Union Pointe brings skilled nursing and rehabilitation services to Monroe, North Carolina with a focus on personalized recovery. Our experienced team supports residents through healing and rebuilding strength, helping each person move forward with confidence and dignity.

Community at a glance

Capacity

90 residents

Location

Monroe, NC

Status

Listed in a public registry

Care & services offered

Skilled Nursing

Contact & location

3510 West Highway 74, Monroe, North Carolina 28110

(704) 291-8500

Medicare inspection record

From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov

At its most recent standard inspection, on June 25, 2026, state inspectors cited 2 health deficiencies (the North Carolina average is 4.7).

Nurses and nurse aides spend 3 hours 58 minutes with each resident a day, about the same as the North Carolina average.

Medicare fined PruittHealth-Union Pointe 2 times in the last three years, $197,532 in total.

Staffing

MeasureThis home
Nurse and aide time per resident, per day3 hours 58 minutes
Registered nurse time per resident, per day46 minutesAbove the North Carolina average
Nursing staff who left in the past year47%

Inspections

27 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.

June 25, 2026 · Standard inspection · 2 citations

  • Ensure that residents are free from significant medication errors.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceFrom a complaintCorrected Jul 23, 2026
  • Ensure medication error rates are not 5 percent or greater.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceFrom a complaintCorrected Jul 23, 2026

May 12, 2025 · Standard inspection · 5 citations

  • Ensure that residents are free from significant medication errors.

    Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceFrom a complaintCorrected Jun 13, 2025
  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Risk of harm, no one hurt, a pattern (level E)Nursing and Physician ServicesFrom a complaintCorrected Jun 13, 2025
  • Ensure services provided by the nursing facility meet professional standards of quality.

    Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningFrom a complaintCorrected Jun 13, 2025
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Jun 13, 2025
  • Allow resident to participate in the development and implementation of his or her person-centered plan of care.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsAlready fixed by May 3, 2025
July 1, 2024 · Complaint investigation · 2 citations+
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Immediate danger to residents, a few residents (level J)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Jul 19, 2024
  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Immediate danger to residents, a few residents (level J)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Jul 19, 2024
February 16, 2024 · Standard inspection · 18 citations+
  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Residents were harmed, a pattern (level H)Nursing and Physician ServicesFrom a complaintCorrected Mar 11, 2024
  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Residents were harmed, a pattern (level H)Resident RightsFrom a complaintCorrected Mar 11, 2024
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Residents were harmed, a few residents (level G)Quality of Life and CareFrom a complaintCorrected Mar 11, 2024
  • Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

    Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryFrom a complaintCorrected Mar 11, 2024
  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareFrom a complaintCorrected Mar 11, 2024
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected Mar 11, 2024
  • Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Risk of harm, no one hurt, a pattern (level E)AdministrationFrom a complaintCorrected Mar 11, 2024
  • Provide safe and appropriate respiratory care for a resident when needed.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Mar 11, 2024
  • Allow residents to self-administer drugs if determined clinically appropriate.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Mar 11, 2024
  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Mar 11, 2024
  • Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

    Risk of harm, no one hurt, a few residents (level D)Nursing and Physician ServicesCorrected Mar 11, 2024
  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected Mar 11, 2024
  • Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.

    Risk of harm, no one hurt, a few residents (level D)AdministrationCorrected Mar 11, 2024
  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Mar 11, 2024
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Apr 30, 2024
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Mar 11, 2024
  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Minimal harm or risk, a pattern (level B)Resident RightsPlan to fix it accepted
  • Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    Minimal harm or risk, a pattern (level B)Resident Assessment and Care PlanningPlan to fix it accepted

Fines and payment denials

2 fines totaling $197,532 and 1 Medicare payment denial in the last three years.

  • July 1, 2024Fine: $33,995
  • February 16, 2024Payment denial, 49 days
  • February 16, 2024Fine: $163,537

About the home, per Medicare

Ownership
For profit - Limited Liability company
Legal business name
The Heritage of Union County, LLC
Medicare-certified beds
90
Average residents per day
83
Accepts
Medicare and Medicaid
First certified
November 25, 2014
Part of a chain
Pruitthealth, 96 homes
Inside a hospital
No
Continuing care retirement community
No
Resident or family council
Resident
Sprinklers in all required areas
Yes
CMS Certification Number
345566

Location

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3510 West Highway 74Monroe, NC 28110

12 other communities within 10 miles

Senior living near Monroe

Questions about PruittHealth-Union Pointe

How did PruittHealth-Union Pointe do on its last inspection?+

State inspectors visited on June 25, 2026 and cited 2 health deficiencies, 2 of them from complaint investigations. The North Carolina average is 4.7.

How much nursing care does each resident get at PruittHealth-Union Pointe?+

Nurses and aides spend 3 hours 58 minutes with each resident per day, including 46 minutes from registered nurses. 47% of nursing staff left over the past year.

Has PruittHealth-Union Pointe been fined by Medicare?+

Yes. Medicare fined PruittHealth-Union Pointe 2 times in the last three years, totaling $197,532.

Does Medicare cover skilled nursing?+

Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.

How much does a nursing home cost?+

A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.

What is the CMS star rating?+

Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.

Senior living in Monroe Skilled Nursing in North Carolina Skilled Nursing guide Information last updated October 2026