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State licensedAssisted Living

Portola Gardens

(415) 337-1587

About Portola Gardens

Portola Gardens brings personalized assisted living to San Francisco's 94134 neighborhood, where experienced care teams support daily activities while residents maintain independence. Our California community focuses on comfort, dignity, and meaningful connections for those who need extra help but want to stay engaged in life.

Community at a glance

Capacity

104 residents

State license

#385601045, Licensed

Location

San Francisco, CA

Status

Listed in a public registry

Care & services offered

Assisted Living

Contact & location

350 University St, San Francisco, California 94134

(415) 337-1587

California inspection record

From the California Department of Social Services, Community Care Licensing Division, which licenses and inspects Portola Gardens. Checked October 8, 2026. See the state's record and reports

State inspectors last visited Portola Gardens on September 24, 2026.

Since December 2021, California's Community Care Licensing Division has made 4 routine inspections, 23 complaint visits and 16 other visits.

Inspectors issued 4 Type A citations and 13 Type B citations. A Type A citation means an immediate risk to residents' health, safety or personal rights.

Across 7,137 licensed communities in California, the average in the state's record is 5.9 citations and 27% have none.

The state investigated 16 complaints, and found 6 allegations substantiated.

Last visit

Sep 24, 2026

Routine inspections

4

Type A citations

4

Type B citations

13

Visits and citations

Kind of visitVisitsType AType B
Routine inspections400
Complaint investigations2333
Other visits16110

Type A: an immediate risk to residents' health, safety or personal rights. Type B: a potential risk if not corrected. Routine inspections on Mar 18, 2026, Feb 25, 2025, Apr 16, 2024, Aug 30, 2023.

Complaints

  • August 25, 20261 unsubstantiated
  • July 22, 20261 unsubstantiated
  • April 7, 20263 unsubstantiated
  • March 24, 20262 unsubstantiated
  • September 5, 20253 unsubstantiated
  • July 18, 20251 unsubstantiated
  • July 18, 20251 allegation substantiated, 1 unsubstantiated, 1 citation
  • May 28, 20251 unsubstantiated
  • April 24, 20252 allegations substantiated, 1 unsubstantiated, 2 citations
  • April 24, 20252 allegations substantiated, 2 unsubstantiated, 2 citations
  • January 18, 20241 unsubstantiated
  • September 29, 20235 unsubstantiated

Showing the 12 most recent of 16.

substantiated:
the state found it more likely than not that it happened.
inconclusive:
the state could not prove or disprove it.
unsubstantiated:
it may have happened, but there was not enough evidence.
unfounded:
the state found it false or not possible.

License

License number
385601045
License type
Residential Care Elderly
Status
Licensed
Licensed capacity
132 residents
Licensed since
April 30, 2019
Licensee
Portola Gardens LLC; Portola Mgmt Bsd, LLC
Administrator
Gregory K Bogart

Location

Loading map…

350 University StSan Francisco, CA 94134

12 other communities within 10 miles

Senior living near San Francisco

Assisted Living: frequently asked questions

Has Portola Gardens had any violations?+

California's Community Care Licensing Division has issued Portola Gardens 4 Type A citations and 13 Type B citations since December 2021. Type A means an immediate risk to residents' health, safety or personal rights; Type B means a potential risk if not corrected.

When was Portola Gardens last inspected?+

State inspectors last visited on September 24, 2026. Each visit's report is public on the state's facility search.

Have there been complaints about Portola Gardens?+

The state investigated 16 complaints since December 2021. Of the allegations, 6 were substantiated, 0 inconclusive, 26 unsubstantiated and 4 unfounded.

How much does assisted living cost?+

The national median is around $6,200 per month, though it ranges from roughly $4,500 to $11,800 depending on location, apartment size, and level of care.

Does Medicare pay for assisted living?+

Medicare does not cover the room-and-board cost of assisted living. Medicaid may help in many states through waivers, and VA benefits can offset costs for eligible veterans.

What's the difference from a nursing home?+

Assisted living is for people who need help with daily tasks but are largely independent. Nursing homes (skilled nursing) provide 24-hour medical and rehabilitative care.

Senior living in San Francisco Assisted Living in California Assisted Living guide Information last updated October 2026