700 MARVEL RD, Milford, DE 19963
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Polaris Healthcare and Rehabilitation Center brings specialized skilled nursing and rehabilitation care to Milford, Delaware, where experienced medical teams focus on helping patients regain strength and independence. Our comprehensive approach combines personalized treatment plans with compassionate support for every stage of recovery.
Capacity
100 residents
Location
Milford, DE
Status
Listed in a public registry
21 W CLARKE AVENUE, Milford, Delaware 19963
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on February 11, 2026, state inspectors cited 7 health deficiencies (the Delaware average is 10.9).
Nurses and nurse aides spend 3 hours 58 minutes with each resident a day, below the Delaware average of 4 hours 21 minutes.
Medicare fined Polaris Healthcare and Rehabilitation Center 3 times in the last three years, $144,544 in total.
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 58 minutesBelow the Delaware average |
| Registered nurse time per resident, per day | 46 minutesBelow the Delaware average |
| Nursing staff who left in the past year | 68%Above the Delaware average |
1 administrator has left the home in the past year.
67 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
February 11, 2026 · Standard inspection · 7 citations
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Provide safe and appropriate respiratory care for a resident when needed.
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Respond appropriately to all alleged violations.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Provide and implement an infection prevention and control program.
Ensure that residents are fully informed and understand their health status, care and treatments.
August 11, 2025 · Complaint investigation · 2 citations
Provide or obtain dental services for each resident.
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Ensure that residents are free from significant medication errors.
Provide safe, appropriate pain management for a resident who requires such services.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Provide enough food/fluids to maintain a resident's health.
Provide safe and appropriate respiratory care for a resident when needed.
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Provide behavior health training consistent with the requirements and as determined by a facility assessment.
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.
Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
Provide training in compliance and ethics.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Ensure services provided by the nursing facility meet professional standards of quality.
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Provide or obtain dental services for each resident.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Observe each nurse aide's job performance and give regular training.
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
Respond appropriately to all alleged violations.
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Honor the resident's right to manage his or her financial affairs.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Plan the resident's discharge to meet the resident's goals and needs.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Ensure that residents are fully informed and understand their health status, care and treatments.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
PASARR screening for Mental disorders or Intellectual Disabilities
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Ensure each resident receives an accurate assessment.
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Showing the 60 most recent. The full list is on Medicare.gov.
3 fines totaling $144,544 in the last three years.
21 W CLARKE AVENUEMilford, DE 19963
8 other communities within 10 miles
700 MARVEL RD, Milford, DE 19963
Call for pricing
Prices not published
700 MARVEL ROAD, Milford, DE 19963
Call for pricing
Prices not published
700 MARVEL RD, Milford, DE 19963
Call for pricing
Prices not published
State inspectors visited on February 11, 2026 and cited 7 health deficiencies. The Delaware average is 10.9.
Nurses and aides spend 3 hours 58 minutes with each resident per day, including 46 minutes from registered nurses. 68% of nursing staff left over the past year.
Yes. Medicare fined Polaris Healthcare and Rehabilitation Center 3 times in the last three years, totaling $144,544.
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.