151 LANGLEY PKWY, Concord, NH 03301
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Assisted living & personal care24-hour supervisionMedication management
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Medicare-certifiedSkilled Nursing
Pleasant View Center
Concord, New HampshireMedicare inspection record
About Pleasant View Center
Pleasant View Center provides skilled nursing and rehabilitation services to Concord, New Hampshire residents who need specialized medical care and recovery support. Our experienced team focuses on helping patients regain independence through personalized treatment plans and compassionate daily care.
Community at a glance
Capacity
176 residents
Location
Concord, NH
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
239 PLEASANT STREET, Concord, New Hampshire 03301
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
- Pleasant View Center is a candidate for Medicare's Special Focus Facility list, kept for homes with a history of serious quality problems.
At its most recent standard inspection, on June 4, 2026, state inspectors cited 10 health deficiencies (the New Hampshire average is 4.0).
Nurses and nurse aides spend 3 hours 47 minutes with each resident a day, about the same as the New Hampshire average.
Medicare fined Pleasant View Center 2 times in the last three years, $12,982 in total.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 47 minutes |
| Registered nurse time per resident, per day | 44 minutesBelow the New Hampshire average |
| Nursing staff who left in the past year | 68%Above the New Hampshire average |
Inspections
47 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
June 4, 2026 · Standard inspection · 10 citations
Provide or obtain dental services for each resident.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jul 11, 2026Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationCorrected Jul 11, 2026Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jul 10, 2026Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected Jul 11, 2026Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jul 11, 2026Allow residents to self-administer drugs if determined clinically appropriate.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Jul 11, 2026Ensure services provided by the nursing facility meet professional standards of quality.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jul 13, 2026Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Jul 11, 2026Ensure each resident receives an accurate assessment.
Minimal harm or risk, a pattern (level B)Resident Assessment and Care PlanningCorrected Jul 11, 2026Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Minimal harm or risk, a pattern (level B)Resident Assessment and Care PlanningCorrected Jul 11, 2026
January 12, 2026 · Standard inspection · 9 citations
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Risk of harm, no one hurt, a pattern (level E)Resident RightsCorrected Feb 4, 2026Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Feb 16, 2026Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected Feb 4, 2026Ensure services provided by the nursing facility meet professional standards of quality.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Feb 16, 2026Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Feb 16, 2026Have policies on smoking.
Risk of harm, no one hurt, a few residents (level D)EnvironmentalCorrected Feb 7, 2026Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Feb 5, 2026Ensure that residents are fully informed and understand their health status, care and treatments.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Feb 3, 2026Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jan 26, 2026
July 3, 2025 · Standard inspection · 12 citations+
Implement a program that monitors antibiotic use.
Risk of harm, no one hurt, a pattern (level E)Infection ControlCorrected Aug 6, 2025Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Aug 6, 2025Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationCorrected Aug 6, 2025Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected Aug 6, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Aug 7, 2025Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.
Risk of harm, no one hurt, a few residents (level D)AdministrationFrom a complaintCorrected Aug 6, 2025Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Aug 6, 2025Provide care or services that was trauma informed and/or culturally competent.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Aug 6, 2025Develop and implement policies and procedures for flu and pneumonia vaccinations.
Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected Aug 6, 2025Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Aug 6, 2025Assess the resident when there is a significant change in condition
Minimal harm or risk, a pattern (level B)Resident Assessment and Care PlanningCorrected Aug 6, 2025Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Minimal harm or risk, a pattern (level B)Resident RightsCorrected Aug 6, 2025
February 26, 2025 · Complaint investigation · 6 citations+
Ensure that residents are free from significant medication errors.
Residents were harmed, a few residents (level G)Pharmacy ServiceFrom a complaintCorrected Mar 31, 2025Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceFrom a complaintCorrected Mar 31, 2025Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Apr 2, 2025Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Risk of harm, no one hurt, a few residents (level D)Nursing and Physician ServicesFrom a complaintCorrected Mar 31, 2025Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Risk of harm, no one hurt, a few residents (level D)AdministrationFrom a complaintCorrected Mar 20, 2025Ensure services provided by the nursing facility meet professional standards of quality.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Apr 1, 2025
November 5, 2024 · Complaint investigation · 2 citations+
Ensure services provided by the nursing facility meet professional standards of quality.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Dec 3, 2024Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Minimal harm or risk, a pattern (level B)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Dec 4, 2024
September 24, 2024 · Complaint investigation · 2 citations+
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Oct 16, 2024Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Oct 17, 2024
July 25, 2024 · Complaint investigation · 4 citations+
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceFrom a complaintCorrected Aug 29, 2024Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceFrom a complaintCorrected Sep 2, 2024Ensure services provided by the nursing facility meet professional standards of quality.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Aug 28, 2024Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Minimal harm or risk, a pattern (level B)Resident Assessment and Care PlanningFrom a complaintCorrected Aug 28, 2024
March 28, 2024 · Complaint investigation · 2 citations+
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Risk of harm, no one hurt, a pattern (level E)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Apr 30, 2024Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceFrom a complaintCorrected Apr 17, 2024
Fines and payment denials
2 fines totaling $12,982 in the last three years.
- February 26, 2025Fine: $8,788
- December 11, 2023Fine: $4,194
About the home, per Medicare
- Ownership
- For profit - Limited Liability company
- Legal business name
- Pleasant View Operating Group LLC
- Medicare-certified beds
- 176
- Average residents per day
- 151
- Accepts
- Medicare and Medicaid
- First certified
- June 1, 1994
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 305045
Location
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239 PLEASANT STREETConcord, NH 03301
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Questions about Pleasant View Center
How did Pleasant View Center do on its last inspection?+
State inspectors visited on June 4, 2026 and cited 10 health deficiencies. The New Hampshire average is 4.0.
How much nursing care does each resident get at Pleasant View Center?+
Nurses and aides spend 3 hours 47 minutes with each resident per day, including 44 minutes from registered nurses. 68% of nursing staff left over the past year.
Has Pleasant View Center been fined by Medicare?+
Yes. Medicare fined Pleasant View Center 2 times in the last three years, totaling $12,982.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.